O V Æ D A® レビュー 

260
•
TrustScore 5段階評価の4.5

4.7

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

My purchase from Ovaeda was for a home DIY project. I had lots of questions before placing my order which were all answered promptly. Throughout the whole buying process I was kept informed and alth... もっと見る

5つ星のうち4の評価

The product was great however we did have some issues with ordering. We were initially sent the wrong pedestals and then when we were subsequently sent the right product we didn’t have sufficie... もっと見る

5つ星のうち5の評価

The product (composite decking boards) seems to be good quality, not installed yet. Comms with company is really good, all questions answered within hours, very reliable, gave a small discount which i... もっと見る

企業が回答しました

5つ星のうち5の評価

Got X3 samples of decking from your company on request to let us see the styles and colours which we are considering for our decking renewal in the spring of 2026. The samples arrived promptly within... もっと見る

企業情報

  1. 建材提供業者
  2. ・
  3. DIY用品店
  4. ガーデン センター
  5. テラス建築業者
  6. 建材店
  7. 舗装資材提供業者

O V Æ D A® について

当該企業による記述

Why O V Æ D A®

Good question. No doubt you will have noticed that there's lots of great composite decking and porcelain paving products out there for your garden; so what's to say O V Æ D A® are the perfect fit for you?
Firstly, thanks for your interest in O V Æ D A®. Regardless of whether you choose to work with us, we hope your outdoor space brings you many years of enjoyment once it is complete!
As for O V Æ D A®, our goal is simple; to make it as easy as possible for you to create and enjoy your own amazing outdoor living space. This is what we get out of bed for in the morning, and we'd love to share our passion for exceptional outdoor spaces with you.

Our Products

Composite Decking

High Performance, Low Maintenance Composite Decking - Use our market leading Composite Decking products create your sumptuous outdoor living area. We have a full range of Grooved and Woodgrain Composite Decking boards through to the subframes and pedestals to support them, giving you up to a 25 year warranty for you to sit back and relax. Composite Decking

Porcelain Paving

High Performance, Low Maintenance Porcelain Paving - Use our stunning Porcelain Paving tiles to create your luxury outdoor living area. We have something for every taste - Concrete Finish Porcelain Paving for the minimal look, Stone Effect and Wood Effect Porcelain Paving for the beauty of natural stone and wood without any of the upkeep. Again a full range of subframes and Pedestals are available to support your paving.Porcelain Paving

More than just a supplier

We are not 'just another online shop'. We understand that different customers have unique requirements, so whether you want to draw on our technical expertise or help with your designs, or you simply want to purchase our products online or over the phone, we want to make your experience as easy and enjoyable as possible.

Unrivalled value for money

We supply directly to you as the consumer, or via you installer, at fair and competitive prices. We then charge as little as we can to ship your delivery to you, often delivering free of charge. Backed up by our customer support every step of the way, we want to make sure your outdoor area is one of the most satisfying investments you've ever made. Contact Us

連絡先

4.7

優良

TrustScore 5段階評価の4.5

260件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(260)

過去12か月のレビュー数: 11件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Really good product and service

Really helpful service on phone,

Delivered fast and with no fuss and the flooring is great quality

2023年6月27日
O V Æ D A® ロゴ

O V Æ D A® からの回答

Good afternoon Paul, thanks for your review, much appreciated! We look forward to hearing from you in the future.

Kind regards,

Anton White
OVAEDA

5つ星のうち5の評価

Very good customer service.Were able to…

Very good customer service.Were able to resolve all our issues promptly.

2023年6月12日
O V Æ D A® ロゴ

O V Æ D A® からの回答

Good afternoon, many thanks for your kind review. Please do not hesitate to get in touch with any further questions.

Kind regards,

Anton White
OVAEDA

5つ星のうち1の評価

Don’t use pedestals with porcelain pavers unless you want a disaster

I purchased paving pedestals from Ovaeda to lay 60m2 of porcelain paving tiles on patios around my house in Aberdeenshire.
The installation went well however the result is a disaster.
The porcelain pavers were laid level on a recommendation from Ovaeda and they retain water to an extent that there are puddles on the patio on each tile. The surface tension on the flat tile surface prevents any drainage despite there being no grout to stop water run off. I spoke with the technical people at Ovaeda and at no time did they suggest there would be a problem. They advised me to lay them level too!!

I’ve now got 3 patios with 20m2 on each that turn into ice rinks in winter!! This can’t be a surprise.

I’m disappointed they push their products without full disclosure about the downsides!

I’ve spent months trying to resolve the situation and fortunately I found a solution which isn’t offered by the supplier.

Very poor, they talk a good story but do not have the expertise or experience to back it up.

I would never recommend using pedestals for porcelain pavers in any environment where excessive water retention on the pavers could be an issue. ( Basically any where in the Uk with freezing temperatures)

Just a heads up before you purchase these items.

2023年2月1日
自発的なレビュー
O V Æ D A® ロゴ

O V Æ D A® からの回答

Good morning Peter, thanks again for ordering pedestals from us, and I'm sorry you weren't satisfied with your installation. I do have to say, however, that this review is very unfair. You didn't purchase your paving from us, your water and ice issue is on a different supplier's tiles!

It's common knowledge that water can sit on the top of porcelain paving, both pedestal installation and traditional mortar laid, as they are very flat, have rectified edge, and are highly non-porous so the water is not absorbed into the surface. We don't specifically recommend installing flat as they can easily be installed flat or with a fall, but most customers install them flat as it looks neater and is easier to install level. I'm sorry that we didn't make it clearer that the surface tension of water can cause water to sit on the top of tiles, as with any smooth flat surface - but it's not our responsibility to point out potential challenges on someone else's tiles - especially when we aren't even aware what tiles these were.

If I recall, we went above and beyond for you, gave you free pedestals to trial etc as you were local, but there's no mention of any of that. It appears that you only give 1 star reviews though :)

I don't want to be pedantic, but would prefer that other customers get the full picture here hence the response.

Kind regards,

Anton White

5つ星のうち5の評価

great service

2023年6月19日
O V Æ D A® ロゴ

O V Æ D A® からの回答

Good afternoon Tim, thanks for your kind review

Kind regards,

Anton White
OVAEDA

5つ星のうち5の評価

Great service

Great service, samples delivered so quickly and presented beautifully with a little bar of chocolate too.
The product looks exactly what I was hoping for, so I’m going to order it when we are ready with the garden ground work.

2023年6月7日
O V Æ D A® ロゴ

O V Æ D A® からの回答

Good afternoon Bev, thanks for your kind review - we're really looking forward to working with you!

Kind regards,

Anton White
OVAEDA

5つ星のうち5の評価

Ovaeda worked with us to produce a…

Ovaeda worked with us to produce a great design. They were supportive and flexible with changes even after work had started. We have a great looking aluminimum and porcelain deck about a metre off the ground.

2023年5月24日
O V Æ D A® ロゴ

O V Æ D A® からの回答

Good afternoon Liz, thanks so much for your review. It was very good working with you on your amazing project, and look forward to hearing from you again soon!

Kind regards,

Anton White, OVAEDA

5つ星のうち5の評価

Excellent product and service

Their products are great and Armani's customer service is excellent.

2023年6月6日
自発的なレビュー
O V Æ D A® ロゴ

O V Æ D A® からの回答

Hi Maggie, thanks for your review. Any questions please don't hesitate to get in touch.

Kind regards,

Anton White, OVAEDA

5つ星のうち5の評価

Aaron was great

Aaron was great, he was able to speed up my delivery and I got my order within 48 hours. Excellent service and the product is perfect too.

2023年5月30日
O V Æ D A® ロゴ

O V Æ D A® からの回答

Good morning Michael, thanks for your review. Glad you enjoyed Ovaeda's service, and we look forward to working with you again in the future!

Kind regards,

Anton White, OVAEDA

5つ星のうち5の評価

Composit deck edgings..

Good quality product as described and prompt delivery...

2023年5月29日
O V Æ D A® ロゴ

O V Æ D A® からの回答

Good morning Alan, thanks for your review. Thanks for your order, and we look forward to hearing from you again in the future!

Kind regards,

Anton White, OVAEDA

5つ星のうち5の評価

A* Ovaeda! Fabulous tile provider with amazing service!

We were very cautious when looking to choose our porcelain tiles for our garden project as it’s a lot of money to spend! …. we needed someone that knew their products and that we felt we could trust. We had researched for some time and needed tiles and steps from the same material (made to measure) that were finished to the same exceptional quality. We came across Ovaeda online and made initial enquiries with the company - immediately we felt we had found a company that were not only professional but also approachable and genuine. Ovaeda were incredibly knowledgeable and showed a real interest and understanding in what our requirements were. Anton and his team @Ovaeda were just what you would want in a company- they went over and above on more than one occasion to provide an excellent customer service. Always at the end of the phone when required- even in the evening when our delivery arrived! Anton also spoke to our landscaper on site to ensure our job was first class and that’s exactly what we have- a first class project, with beautiful tiles and steps that make our garden look so fabulous!- thank you to Ovaeda.

Anton and the team provided excellent products and an amazing service. So glad we found you … A* company, we would absolutely recommend as your tile provider! Thank you so much- Sharon and Jason

2023年6月5日
自発的なレビュー
O V Æ D A® ロゴ

O V Æ D A® からの回答

Good morning Sharon, thanks for your kind review. We really enjoyed working with you on your project, and the end result looks fantastic! Hope you are enjoying the nice weather we've been having, and look forward to working with you again in the future.

Kind regards,

Anton White, OVAEDA

5つ星のうち5の評価

Great help in designing subframe and balustrade for flat roof.

Great help in designing a subframe for decking to support a frameless glass balustrade. Very innovate design, avoiding the need to puncture the flat roof. Team were very helpful, quality goods and all delivered on time. I am a DIYer and was able to fit this to the plan.

2023年6月2日
自発的なレビュー
O V Æ D A® ロゴ

O V Æ D A® からの回答

Good morning Andy, thanks for your review. It was really good to work with you on your project, and the pictures look fantastic! I bet you've enjoyed your new terrace in the nice weather we've been having! Speak soon.

Kind regards,

Anton White, OVAEDA

5つ星のうち5の評価

Absolutely Amazing so far.

Absolutely Amazing so far.

Felt apprehensive as I hadn't heard of them before but si far the customer service, sales samples everything seems amazing. Definitely look at going ahead with these guys. They offered to send me longer samples if it helped me choose which one I liked so waiting for those. I've been trying to scratch the samples to see how good the capped coating is ( as other have scratched and look awful) and seems scratch proof whilst others claim scratch resistant. The grains look so natural and all the colours are gorgeous.

2023年5月23日
O V Æ D A® ロゴ

O V Æ D A® からの回答

Good morning Rahena, thanks for your kind review! We are really looking forward to working with you on your decking project, and questions please give us a shout. Speak soon.

Kind regards,

Anton White

5つ星のうち5の評価

Great service very efficient & helpful…

Great service very efficient & helpful would definitely recommend this company

2023年5月14日
O V Æ D A® ロゴ

O V Æ D A® からの回答

Good morning Steve, thanks for your kind review. We really enjoyed working with you both, and looking forward to hearing from you again in the future! Speak soon

Kind regards,

Anton White, OVAEDA

5つ星のうち5の評価

Amazing price and quality with excellent customer service

We shopped around for the best price on a large pedestal and rail system with black composite decking for our terrace and decided on Ovaeda. The sales team was super helpful in designing and ordering what we needed. The system was really easy to use and looks amazing now that it's complete. The customer service throughout was outstanding. Couldn't be happier!

2023年5月16日
O V Æ D A® ロゴ

O V Æ D A® からの回答

Good morning Jo, thanks for your kind review. Really enjoyed working with you on this, thanks again for your business. Any questions please get in touch, and we looking forward to working with you in the future.

Kind regards,

Anton White, OVAEDA

5つ星のうち5の評価
O V Æ D A® ロゴ

O V Æ D A® からの回答

Good morning Len, thanks for your review. And thanks again for your custom, looking forward to seeing photos of the project as it progresses! Speak soon...

Kind regards,

Anton White, OVAEDA

5つ星のうち5の評価

Fantastic product

Fantastic product. Excellent customer service. All deliveries on time. Aaron was very helpful and reponded quickly to enquires.
We ordered the Luxxe Natural brown decking and a very happy with it. Easy to instal.

2023年4月25日
O V Æ D A® ロゴ

O V Æ D A® からの回答

Good morning Colin, thanks for your kind review. It's been great working with you, and we look forward to seeing photos of your project. Speak soon.

Kind regards,

Anton White, OVAEDA

5つ星のうち5の評価

1st time using company and the help I…

1st time using company and the help I received was amazing. I ordered wrong pedastalls and it was no bother getting new ones sent out and refunded for wrong ones. No questions asked. I strongly recommend this company.

2023年5月16日
自発的なレビュー
O V Æ D A® ロゴ

O V Æ D A® からの回答

Good morning Martyn, thanks for your review. Glad we could get that sorted for you, and look forward to working with you going forward. Any questions please get in touch!

Kind regards,

Anton White, OVAEDA

5つ星のうち5の評価

samples

Samples came on time in very impressive packaging.
Thank you!

2023年5月8日
O V Æ D A® ロゴ

O V Æ D A® からの回答

Good morning Robert, thanks for your review. We look forward to hearing from you, speak soon.

Kind regards,

Anton White, OVAEDA

5つ星のうち5の評価

Amazing company

Amazing company , so helpful and trustworthy. Would have no hesitation in placing an order with them again.

2023年5月2日
O V Æ D A® ロゴ

O V Æ D A® からの回答

Good morning Claire, thanks for your kind review. We look forward to hearing from you again!

Kind regards,

Anton White, OVAEDA

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