The customer service was unbelievable. Fast responses and easily understood what I wanted and needed. I orders quite last minute but my wedding band still came days before my wedding. And it fit so pe... もっと見る
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Would be five stars, however there was a slight hiccup between communication. I responded to email regarding what stone to choose and I had chose one. Got a confirmation email that I replied yes to.... もっと見る
Do not sign up, product did not have any effect and I suddenly got an email saying I had reordered and the money had gone from my bank! Lodged a complaint with the bank. Tried contacting the company... もっと見る
企業が回答しました
The sapphire are lovely, but some of them seem a bit more subdued in color than expected. To the naked eye I really can't tell if it's natural or cultivated stone, hopefully he'll be sturdy and durabl... もっと見る
企業情報
当該企業による記述
Why Choose Oveela? 1.Trusted by Thousands: We’ve earned the trust of countless customers by helping them find their dream rings, backed by genuine reviews. 2.Unique and Personalized: Every piece is meticulously crafted to showcase your distinct style. Plus, we offer free customization to make your love story truly unique. 3.Unbeatable Value: Enjoy prices that are lower than the market average without compromising on quality. 4.Peace of Mind: Our commitment to quality and customer satisfaction ensures you’ll love your purchase.
連絡先
Jones Rd, 222, 77065, Houston, 米国
- 8322807668
- Service@Oveela.com
- oveela.com
ネガティブなレビューの 66%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
הכול היה בסדר תגובה מהירה שלחת הצעת …
הכול היה בסדר תגובה מהירה שלחת הצעת מחיר מהירה
Scam …
I purchased roll on hair serum which won’t come out of bottle. Yesterday an email to say thank you for your order which I NEVER placed… so they have systematically set me up with a subscription.. amount taken from my bank with no agreement £43.84 !!!!! Fuming… no response to any email sent. Don’t use this company.
Do not sign up
Do not sign up, product did not have any effect and I suddenly got an email saying I had reordered and the money had gone from my bank! Lodged a complaint with the bank. Tried contacting the company and obviously had no response initially. Then numerous emails saying the item had left the warehouse, however, the item has not arrived and I finally got an email saying I would get a refund

Oveela からの回答
I said you emails for the last 3 week I…
I said you emails for the last 3 week I not had a response from not 1 email I think you costumer service is very poor for my problem with my order

Oveela からの回答
Master Jeweler
I was looking everywhere for a gemstone cutting service, so it was brilliant they offered one! I got a meaningful stone at such a good price.
A perfect deal
It's my dream proposal ring! Their customer service was amazing - they helped me with stone sizes and even rushed to get it engraved in time for our special date.
My partner adores the uniqueness
My partner adores the uniqueness, and I adore their transparency.
Personalized Vintage Magic
The twisted strap and oval jewels are beautiful! The hidden engraving ("Always & Endlessly") inside the band makes it so personal - and it looked just like the preview.
Beauty
The ring is beautiful and unique - just what I wanted. Customizing it went smoothly and the final result was even better than I hoped for.
A Ring as Unique as Our Love
My fiancée adores her custom Moss Agate ring from Oveela! The stone is so unique and beautiful, and customization let me include our favourite styles. The team was patient and helpful during the design process.
Their lab-grown diamonds look just like…
Their lab-grown diamonds look just like natural ones, which feels good ethically. Customizing it was fun and easy, and the ring turned out even more beautiful than I expected.
I found the wedding ring I wanted but I…
I found the wedding ring I wanted but I had my own stones to put in it. Oveela customized my ring to accommodate my stones. They did such a beautiful job on it. I can’t wait to show it off at the wedding.
Rapid processing
I had to cancel my order for personal reasons, but they were understanding and helped me get a refund easily and kindly.
If I can give a zero I would
If I can give a zero I would. False advertising, then sent loose jewelry. On top of that horrible customer service and make up excuses so they do not have to process your return, I would advise to look at other sites.

Oveela からの回答
Great Service
Great Service and communication emailing me to make sure everything was right for my wedding ring. Great customization and she loves it.
Helpful customer service
Helpful customer service, amazing quality of craftsman’s ship and fast service.
I purchased a riI will definitely be buying from this company againng for my fiancée and I…
I purchased a ring for my fiancée and I loved the level of customer service that was provided!. They emailed me personally to ask which stone I liked best for the center stone. Then the package arrived almost a week early and I was able to give it to my fiancée for Christmas. The gift box and packaging is also top notch. I will definitely be buying from this company again. Incredible service and quality.
Ring was perfect!
Great experience with oveela
I would definitely recommend this brand. Shipping on the ring that I purchased was very quick, and the quality of the band and stones are great. Can’t wait to give to my girlfriend!
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