OVHcloud - India レビュー 13

OVHcloud - India からの回答

2026年1月7日

Hello Rahul,

We are sorry to hear that access to your server has been restricted.

At OVHcloud, we pay attention to the security of our infrastructure and our customers.

If you think that you are not the author of the actions that led to the server being blocked, I invite you to respond to the request for information you have received.

Thank you for your cooperation.

Best regards,
Homéfa S.

OVHcloud - India からの回答

2025年12月4日

Hello Utkarsh,

Thank you for taking the time to share your experience to Trustpilot.

We are delighted to read your feedback to our customer support team, who are working hard to deliver an outstanding user experience.

We are proud of our personalized approach and commitment to helping our customers succeed.

We are also pleased that you appreciate our technical and engineering prowess, as well as our efforts to offer competitive costs and performance for our dedicated servers. We are constantly striving to improve our services to meet the needs of our customers.

Thank you also for your interest in our Github page! We are proud to share our knowledge and experiences with the developer community.

Finally, we are delighted that you feel at home with OVHcloud and that you are planning to stay with us for years to come. We are committed to continuing to deliver a great user experience and helping you achieve your goals.

For any additional request, our technicians are of course available by phone or ticket, via Live Chat or social networks.

The entire OVHcloud support team thanks you for your trust, and wish you an excellent day.

Best wishes,
Your OVHcloud advisor.
^LaiM

OVHcloud - India からの回答

2025年9月25日

Hello Anindya,

Thank you for taking the time to submit your opinion on Trustpilot and I sincerely regret this feedback.

OVHcloud is constantly improving its services and support, particularly to reduce the time it takes to process requests.

We also strive to cover the majority of common requests via our website and guides.

In order to analyze the various difficulties encountered as well as your exchanges with our services, I invite you to respond to the request for information that I have just sent you.

You can reply by sending me the ID of your OVHcloud account (xx12345-ovh) and if you have a request waiting to be processed, I can then relaunch the service concerned.

Best wishes,
Your OVHcloud advisor.
^LaiM

OVHcloud - India からの回答

2025年3月25日

Hello Robert !

We thank you for these five stars ⭐⭐⭐⭐⭐and this nice note (A+).
At OVHcloud, we focus on the quality of our services and support.

We are delighted that you are satisfied with this new collaboration.

All teams look forward to continuing to work with you.

Best regards,
Homefa S.

OVHcloud - India からの回答

2025年3月21日

Hello Lindel,

Thank you for taking the time to share this very positive feedback and for choosing OVHcloud to host your services.

Our team is committed to providing excellent customer service and we are pleased to hear that we are meeting your expectations.

I send your message to Sheetal.

The entire OVHcloud support team remains available if required across all of our channels (by phone, ticket, livechat or social networks).

Best regards,

Virginie.D

OVHcloud - India からの回答

2025年3月19日

Hello Pham,

The entire OVHcloud team sincerely thanks you for your kind words on Trustpilot.

We are enjoyed to hear that you are satisfied with our support and we was able to assist you efficiently.

Providing reliable service and responsive assistance is our priority, and your trust over the past 20 years means a lot to us.

Our team remains available to help you with any questions or concerns via phone, ticket, live chat, or social media.

Thank you for choosing OVHcloud and for your continued trust!

Best regards,
Dieynaba K.

OVHcloud - India からの回答

2025年2月25日

Hello Sooraj,

Thank you for taking the time to submit your opinion on Trustpilot, and I sincerely regret this feedback.

OVHcloud is constantly improving its services and support, particularly to reduce the time it takes to process requests.

We also strive to cover the majority of common requests via our website and guides.

If you have any difficulties with these, our support teams are of course at your disposal by phone or ticket (24:00 to 48:00), via Live Chat (7 days a week) or social networks (Monday to Friday from 8:00 to 18:00).

In order to analyze the various difficulties encountered, I invite you to respond to the request for information that I have just sent you.

You can reply by sending me your OVHcloud account ID (xx12345-ovh).

Best wishes,
Your OVHcloud advisor.
^LaiM

OVHcloud - India からの回答

2024年10月8日

Hello,

Thank you for taking the time to share this positive feedback regarding your experience with support and my colleague Sheetal.

We do our utmost to offer efficient services as well as quality support at your entire disposal.

The entire OVHcloud support team remains available if necessary on all our channels, whether by phone or ticket, via livechat or social networks.

Kind regards,

Maxime.R

OVHcloud - India からの回答

2024年8月20日 に更新

Hello Mayank!

We apologize for the closure of your ticket.

We regularly do everything to improve our support and services at OVHcloud.

If a ticket is not answered, it is automatically closed after 7 days.
I suggest you open a new ticket, if your request is still valid.

You have received a request, please, answer this request with your email.

EDIT : 20/08/2024 12:28
Thank you for details provided.

I immediately forwarded your request to the relevant department for a prompt reply.
Thank you for your understanding.

Regards!
Homéfa S.

OVHcloud - India からの回答

2024年4月29日 に更新

Hello Akash,

Thank you for taking the time to leave a review on Trustpilot.

At OVHcloud, we do our utmost to offer the most transparent prices possible and display them on the order before payment is confirmed by the customer.

In order to verify the situation encountered with your order, I have just sent you a request for information.

Could you respond to this request and send me your OVHcloud customer identifier (in the form xxyyyyyy-ovh, x = letters, y = numbers)?

Here is a guide to help you find this information:

https://help.ovhcloud.com/csm/en-ie-account-log-in-ovhcloud-control-panel?id=kb_article_view&sysparm_article=KB0043034

Update 29/04 :

You have not responded to our request for information, so it is impossible for us to verify.

I invite you to come back to us if necessary with the necessary information by modifying your answer.

Best regards,

Luigi.B

OVHcloud - India からの回答

2024年1月25日

Hello there Raag.
First of all, we really do apologize for this situation you had to face and honestly it's sad for us to hear such a thing from you, because this is not the type of service/support we expect to provide. We do hope that in future, you won't have to go through this issue again as we will take the chance to improve.

As we informed by ticket, phone call and on your interactions on our social media, our team is already reviewing your validation and may need more time to process.

We kindly ask once again for your patience.
We are sorry for any possible inconvenience and remain available by ticket, phone call or on our social media channels.

Have a great day.
^VinS

OVHcloud - India からの回答

2023年7月31日

Hello there,
I really do apologize for this situation you had to face and honestly it's sad for us to hear such a thing from you, a valuable user and customer, because this is not the type of service we expect to provide.

I do hope that in future, you won't have to go through this issue again as we will take the chance to improve.

Taking this opportunity, I would like to request more information about your account and review in detail the case, and of course, provide an alternative solution. You have received a request, please, answer this request with your OVHcloud (aa0000-ovh or 0000-0000-00) and e-mail of your OVHcloud account.

Have a nice day,
ViniL