This was the worst drink colored water I have ever tasted after one packet I almost threw up. Call them and told him it was awful or actually sent them an email and I get a response back of. Theyâre g... ãã£ãšèŠã
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I just ordered after hearing rave reviews but what was so great Heather reached out to me via text to see what I am expecting from the product and to inform me of some great pricing on additional .... ãã£ãšèŠã
Health wise I took the first step ordering Ovia Essentials. Iâm concerned about my weight, the way I look and especially my health. And my husband is a diabetic so Iâll be contacting his Doctor to get... ãã£ãšèŠã
This company has a hidden agenda. I didnât even know that I had signed up for a âsubscription â. I tried to get a refund well before the90 days and was told that I would only receive less than a third... ãã£ãšèŠã
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Ovia Essentials is home of the original strawberry açaà cutting mix â a liquid blend of six clinically studied ingredients, formulated by Women's Health Researchers and a panel of physicians, that curbs cravings and speeds up metabolism without dieting or the gym.
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Criminals
The product does not taste as they explained it actually does not have much of a taste at all. Did not make me loss and weight or stop any cravings. The company automatically signed me up for a subscription which I did not want and when I tried to cancel it customer service stalled so much the order was actually sent and they still will not give a refund for the fraudulent subscription. They do not stand by the money back guarantee either. When I asked them they ignored the request. Would not recommend buying anything from this company.
Disgusting stuff & Service
I ordered their stuff based on their website saying I could return it if I didn't like it or it didn't work. I had both those issues & they refused to give me a full refund. They said I could keep it, I said I don't want it. I want a refund. They were rude & not at all helpful. They gave me $10.80 back out of $30.00 I am not happy. Buyer beware
Have spent several days trying toâŠ
Have spent several days trying to cancel any further orders. I keep getting information to reorder an can not get to where I can cancel my account. Very frustrating
Was very nice young lady
Was very nice young lady. She explained everything to me very helpful
this is colored water
this is colored water ! also customer service is AI useless. I finished with thanks AI, they responded your welcome. and repeated previous sentences. there is no flavor at all !
This product is absolute GARBAGE!
This product is absolute GARBAGE!! Donât get wrapped up in it. The 1st container came and will not dissolve in water. Stays clumpy. I have tried several ways. Tried a little frother and still didnât dissolve, I have tried warmer water still nothing. If you leave it sit for over an hr it finally dissolves. Then trying to cancel took 8 emails and they still shipped the products. Now trying to get a refund is next to impossible. Next step is fighting it with the bank. THIS COMPANY IS A JOKE!!!
Customer Service
I had a great experience with Heather from customer support. She helped answer my questions and secured my purchase. I received my order quickly and, had my first drink today! It was delicious.
Product was fine, customer service is terrible.
Product was fine. Customer service is terrible. Ordered 3mo supply and figured next order would ship in 3 months. Nope, they billed me a month later. It hasn't shipped so asked to cancel order and get a refund. Had a whole long email thread with CS for them to tell me they have no record of a request to cancel or asking for a refund. Mind you this back and forth was all within a few hours. Cancelled my subscription all together even though I thought the product worked well.
The ads stated the taste is likeâŠ
The ads stated the taste is like Starbucks strawberry drink. In reality, it taste like water with color. I reached out to Ovia but they would not send me a full refund.
I waited over a month for the product
I waited over a month for the product, only to receive an empty bag and their AI customer service rep, Sarah, will only refund $13. I canât get to a real person. Donât waste your time! Complete scam!
If I could give zero stars I would
If I could give zero stars I would. I ordered the product, it did absolutely nothing for me so I cancelled. The charged me again. I had to fight with customer service rep (Sarah) for two days She would only give a 1/3 refund back. The website said FULL REFUND if not satisfied. I was not satisfied so why wouldnât they give a full refund? Shady people, shady product, I would NOT recommend this to anyone.
Another Scam
I have used this product for a month now. My appetite has not changed. My cravings have not changed. The only change, my feet tinkle after drinking. Please be sure to write down your order #. I did not so can not return my other two containers of the product.
Heather has been great help
Heather has been great help. This stuff taste great and has helped my hunger and energy
This is a SCAM!
This is a SCAM!! They steal your money enroll you in subscriptions without consent, bill every three weeks for a 90 day supply, and refuse to refund even when it involves fraud.
It does NOT work.
AVOID AT ALL COSTS!!
I can only echo what everyone hasâŠ
I can only echo what everyone has already said in their review.
1. Taste? Nothing, maybe a slight flavor of something, what it is I cannot tell.
2. Customer service is great while you're ordering. But God forbid you want to get in touch to discuss your order because they become a ghost!
3. Speaking of ordering, they sneakily, in very small print, have a subscription box already checked. Bam, before you know it there is another shipment on its way!
4. Headache? Yes
5. Mixing? Nearly impossible, the stuff is like paste!!
I ordered from the site and then wasâŠ
I ordered from the site and then was text from a local number for my state even tho this company was in New York. Trying to get me to order two boxes. I did not know that when ordering I would be subscribed to order from them monthly until my card declined their payment not once but twice at 2 in the morning. I had to block my card from accepting a charge from them. It does not tell you this when you review your order before check out. There is no address to contact just info@oviaessentials. You can't even get in to look at said subscription. Nor can you report this company to the better business bureau because you can't find an actual address for this company. DO NOT ORDER FROM THEM.
0 stars should be an option
0 stars should be an option. This âcompanyâ has shoddy business practices. Received email stating subscription would be processed soon. I responded with a cancelation request. No response. Emailed 2x after that. No response. Received notification that package shipped although no tracking info was available. THEN I received response stating cancelation had to be done via a special link. Iâm disputing amount with bank. I will now send link to these reviews plus unanswered requests to cancel. This company is unethical. Stay away.
They donât back their product
This flavored cutting mix tastes like water! I followed instructions for a week. I then realized, I had spent $68 for what to me, was plain water.
Well, within the 90 day window, actually, 14 days, I notified them of my dissatisfaction with their product, asking to return my 2 unopened canisters for a refund. Planning on roughly $46. They responded with an offer of $28.78. After some back and forth about their guarantee, their final offer was still $28.78.
If you rely on âguaranteesâ before trying a new product, donât bother with this one. They do not back it up.
Too bad I couldn't give this ZEROâŠ
Too bad I couldn't give this ZERO stars. This company is a total scam. My order was $52,93 and they only offered me 21.00, I couldn't use this stuff cause it made me sick, and my doctor told me to stop using it. I'm kicking myself for not reading the reviews before I ordered this crap.
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