Overall the service provided is excellent and no challenges what so ever. However, the reason for 5 stars goes beyond this. My not quite 2 year old son always runs to the window when he hears... もっと見る
企業が回答しました
所在地
所在地を変更Ballymount Road Lower, Merrywell Business Park, D12 HY65 Dublin 12, County Dublin, IE
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Came on designated day. Very helpful driver/operator. Would like to have had more certainty re time but very helpful person in office gave a good indication. It would have been useful to have had les... もっと見る
企業が回答しました
Sure! Here’s a sample positive review you can post for a skip company: ⸻ ⭐️⭐️⭐️⭐️⭐️ Great service and hassle-free experience! We hired a number of skips from oxigen and couldn’t be happier. De... もっと見る
企業が回答しました
Easy to book online. Skip arrived on time Had to change collection time during to family emergency - phone support was superb and no problem Collection exactly on time Booked a 2nd skip Anoth... もっと見る
企業が回答しました
企業情報
Oxigen Environmental - Ballymount, Dublin について
当該企業による記述
Reduce | Reuse | Recycle
Oxigen Environmental provide the best value for wheelie bins, domestic and commercial waste collection, skip hire and road sweeping.
We are Ireland’s leading integrated waste management and recycling company and provide our services from Cavan to Waterford and in between.
Oxigen is dedicated to the diversion of waste from landfill through the re-use of valuable resources to create closed material life cycles. The well-known adage of ‘waste not, want not’, is key to the Oxigen ethos.
Producing secondary raw materials and reprocessing them to produce new products promotes resource efficiency and is an environmental necessity.
Oxigen Environmental is at the forefront of environmental services provision in Ireland.
The group comprises of Oxigen Environmental and Oxigen Commercial.
Between these two companies Oxigen manages waste and material streams, water supply, waste-water treatment, and energy generation.
We are constantly growing our fleet and staff to provide a first-in-class service, across all streams, to all customers and across all regions, where we too are expanding, due to the popularity of our excellent services and price plans.
OXIGEN’S STRATEGIC GOALS ARE:
• To increase volumes of recyclables collected.
• To increase volume of secondary raw materials produced such as paper, metal, glass, wood, plastics, construction aggregates and organics.
• Maximise diversion of materials from landfill.
• Increase the generation of renewable power from waste streams.
連絡先
Ballymount Road Lower, Merrywell Business Park, D12 HY65, Dublin 12, County Dublin, アイルランド
- 014263118
4.2
ほぼ満足
140件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Skip was 8 days delayed collected…
Skip was 8 days delayed collected emailed and called the office no reply
Delivery guy very friendly
2025年7月21日
Oxigen Environmental - Ballymount, Dublin からの回答
Hi Kate,
We sincerely apologise for the miscommunication. Oxigen prides itself on our excellent service and it is often reflected in our reviews. We regret that in this instance that we have failed to deliver. Again, we apologise greatly for any inconvenience caused.
Kind regards,
The Oxigen Team
Times were all over the place
Times were all over the place! I waited around until 6 pm for our skip to be delivered and it wasn’t even collected on our allocated day causing severe disruptions to our further plans!!
2025年7月25日
Oxigen Environmental - Ballymount, Dublin からの回答
Hi Leanne,
We sincerely apologise for the miscommunication with our skip delivery and pickup, this was due to unforeseen circumstances. We have escalated this comment to the appropriate team and we will ensure that this does not happen again. Again, we apologise for any inconvenience caused.
Kind regards,
The Oxigen Team
Skip hire
I hired the skip for Tuesday 29th July and it arrived on time. I rang that afternoon to arrange for collection and spoke to a lovely lady who said she would do her best for a Wednesday collection.
I have made 3 calls and still have a skip which is causing an obstruction so am very disappointed with that aspect of the service
Today is Wednesday 6th August 8 days since I was told the skip would be picked up. I rang again yesterday and was told I would be put on the list for yesterday afternoon?? Surely one would think that I would already be on that list.
You don't only collect rubbish you speak a lot of it!
2025年7月29日
Oxigen Environmental - Ballymount, Dublin からの回答
Hi Joseph,
We sincerely apologise about this lack of communication - it is unacceptable and we regret this event greatly. I am escalating this issue to the correct team and we hope to resolve this as soon as possible.
Kind regards,
The Oxigen Team
Easy to book online.
Easy to book online.
Skip arrived on time
Had to change collection time during to family emergency - phone support was superb and no problem
Collection exactly on time
Booked a 2nd skip
Another emergency, and again phone support deferred delivery of skip with absolutely no hassle.
2025年7月23日
Oxigen Environmental - Ballymount, Dublin からの回答
Hi Ann,
We are delighted that you received the best service possible, during a stressful time no less! Thank you for choosing Oxigen and we hope to help you again in the future.
Kind regards,
The Oxigen Team
Excellent service
Excellent service, delivery and collection were on days advised. Office staff extremely helpful.
2025年7月23日
Oxigen Environmental - Ballymount, Dublin からの回答
Hi Elaine,
Thanks so much for your five star review! We are delighted that you are happy with your service. We will pass this complimentary message on to our office team.
Kind regards,
The Oxigen Team
Oxigen Environmental - Ballymount, Dublin からの回答
Hi Brendan,
Thank you so much for your review and kind message. We hope that we can help you again in the future!
Kind regards,
The Oxigen Team
Easy to order
Easy to order, ordered wednesday evening, delivered friday evening and collected the following thursday night. If I knew I’d have it so long I wouldn’t have killed myself filling it up for monday morning!
2025年7月16日
Oxigen Environmental - Ballymount, Dublin からの回答
Hi Chris,
Thank you very much for your kind review! We are delighted that you received the high quality service that we are known for. We hope that you think of us again in the future when you may need a skip again.
Kind regards,
The Oxigen team
Not collected.
Skip was to be collected on Monday it is now wednesday and still not collected. I rang yesterday and no answer just leave a message nobody to talk to. Very poor communication.
2025年7月13日
Oxigen Environmental - Ballymount, Dublin からの回答
Hi Michael,
We sincerely apologise for this issue and the lapse in communication. I have flagged this with the customer service team and we are now in communication to resolve this as soon as possible. Once again, we are very sorry this has happened and any inconveniences caused.
Kind regards,
The Oxigen Team
The builders skip was delivered and…
The builders skip was delivered and placed as requested. The office called to work out the delivery options - reversing in to my place is best as I'm in a cul-de-sac.
Collection was a day after the specified day, but i got a phone call to give me notice. All in all a great service.
2025年7月9日
Very easy to order and quick delivery
Very easy to order and quick delivery. Cheapest prices. Says on website 3 day hire only but delivery docket says max 7 days!! I sent email request twice for pick up no answer. I rang the number on my invoice got rude customer service answer. Rand Dublin number many times could not get through. I eventually went to online chat and the skip was picked up same day.
2025年7月9日
Oxigen Environmental - Ballymount, Dublin からの回答
Hi Debby,
Thank you for your 4 star review, we are glad to hear that you were able to order your skip quickly and easily. We are disappointed to find out that our customer service wasn't up to our usual standards when you called and we will be looking into this to ensure it doesn't happen again.
Thank you so much for your custom, we hope to service you again in the future.
Kind regards,
The Oxigen Team
Start from order online,communication…
Start from order online,communication whit stuff by phone and the drivers everything was simple and easy
Stuff was very nice to
2025年6月18日
Oxigen Environmental - Ballymount, Dublin からの回答
Hi Darius,
Thank you for taking the time to share your experience. We're very pleased to hear that the entire process, from placing your order online to communicating with our team and receiving your delivery, was smooth and straightforward.
We look forward to serving you again in the future!
Kind regards,
The Oxigen Team
Was 8 days overdue for collection
2025年6月7日
Oxigen Environmental - Ballymount, Dublin からの回答
Hi Jordan,
We sincerely apologise for this and we regret the inconvenience caused. We will investigate this event and escalate any issues to ensure this won't happen again.
Kind regards,
The Oxigen Team
Excellent service great value skip was…
Excellent service great value skip was huge
Very happy
Siobhan Co.Dublin
2025年6月9日
Oxigen Environmental - Ballymount, Dublin からの回答
Hi Siobhan,
Thank you so much for your kind words - we are delighted that you are pleased with the service you received! Hopefully you will think of us again if you need another skip in the future.
Kind regards,
The Oxigen Team
Skip hire went off without any issues
Skip hire went off without any issues. Dropped and picked up on time - driver was friendly and polite.
2025年6月11日
自発的なレビュー
Oxigen Environmental - Ballymount, Dublin からの回答
Hi Ciara,
Thank you so much for your lovely review! We hope that you think of us again if you are doing any more home renovations.
Kind regards,
The Oxigen Team
The skip was to be collected on 13th…
The skip was to be collected on 13th June, it is in my driveway on 16th June. I telephoned Oxigen on Wednesday and was told the skip would be collected on Thursday, the skip is still in my driveway. Oxigen should compensate me for a driveway parking fee of 50euro per day since Saturday 14th June 2023 until the skip is collected.
2025年6月6日
Oxigen Environmental - Ballymount, Dublin からの回答
Hi Gerard,
We apologise for the delay in pick up and we understand the importance of timely service. This report will be investigated as to not let it happen again. We hope that we can be of service to you again in the future.
Kind regards,
The Oxigen Team
Oxigen Environmental - Ballymount, Dublin からの回答
Hi Roisin,
Thank you so much for your kind review! We hope you think of us if you ever need a skip again.
Kind regards,
The Oxigen Team
The delivery and agreed rate were…
The delivery and agreed rate were seamless, with zero issues — very satisfied with that aspect of the service. However, arranging the skip collection was quite difficult. It was booked for delivery on Thursday and collection on Friday, but no one arrived for the collection.
I called on Monday and was assured I’d be a priority, though I was told it would depend on a cancellation. Still, no one came or contacted me with an update. I followed up again on Wednesday and was told they would need someone to agree to take on an extra job, as no schedule had been allocated for the collection.
Overall, while the delivery process was efficient, the lack of communication and delays in the collection were frustrating and need improvement.
2025年5月11日
Oxigen Environmental - Ballymount, Dublin からの回答
Hi Sarah,
We are glad that you have had a positive experience with our bin plan and service.
However, we're sorry to hear about the unsatisfactory service you received regarding our skips. This isn’t the experience we want for our customers and we appreciate you bringing it to our attention - we are sorry for any inconvenience caused.
Kind regards,
The Oxigen Team.
Oxigen Environmental - Ballymount, Dublin からの回答
Hi Anne,
Thank you for taking the time to share your experience - we are delighted have received 5 stars!
Best regards,
The Oxigen Team.
Oxigen Environmental - Ballymount, Dublin からの回答
Thank you for taking the time to share your experience. We’re truly sorry for the inconvenience caused and for falling short of your expectations.
We take feedback like yours very seriously and will work to resolve your complaint as quickly as possible.
Best regards,
The Oxigen Team.
Excellent turn up early on the…
Excellent turn up early on the scheduled day and collected when requested
2025年4月23日
Oxigen Environmental - Ballymount, Dublin からの回答
Hi John,
Thank you for your kind words! We're thrilled to hear that you had such a positive experience with us. We always strive to provide great value and excellent service. We look forward to working with you again in the future!
Best regards,
The Oxigen Team.
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