It was very straight forward process of ordering online. We filled the skip in one day and didn't need it sitting on our driveway for any longer. We called the customer service and arranged for the... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Highly recommend Oxigen. They have excellent communication when on the odd occasion the bin lorry is delayed and they send reminders about putting bins out on Sat on bank holidays. Any time I have ran... もっと見る
企業が回答しました
My bins were not collected in error & when I phoned to query the situation, Ciara handled my enquiry with courtesy and professionalism. She called me back promptly and rearranged a new collection date... もっと見る
企業が回答しました
Fantastic service from Pauline in customer care in Dundalk office. Responds to emails very promptly and efficiently and has solved any problems or queries I had. Pauline is very professional... もっと見る
企業が回答しました
企業情報
Oxigen Environmental - Quayside, Dundalk について
当該企業による記述
Reduce | Reuse | Recycle
Oxigen Environmental provide the best value for wheelie bins, domestic and commercial waste collection, skip hire and road sweeping.
We are Ireland’s leading integrated waste management and recycling company and provide our services from Cavan to Waterford and in between.
Oxigen is dedicated to the diversion of waste from landfill through the re-use of valuable resources to create closed material life cycles. The well-known adage of ‘waste not, want not’, is key to the Oxigen ethos.
Producing secondary raw materials and reprocessing them to produce new products promotes resource efficiency and is an environmental necessity.
Oxigen Environmental is at the forefront of environmental services provision in Ireland.
The group comprises of Oxigen Environmental and Oxigen Commercial.
Between these two companies Oxigen manages waste and material streams, water supply, waste-water treatment, and energy generation.
We are constantly growing our fleet and staff to provide a first-in-class service, across all streams, to all customers and across all regions, where we too are expanding, due to the popularity of our excellent services and price plans.
OXIGEN’S STRATEGIC GOALS ARE:
• To increase volumes of recyclables collected.
• To increase volume of secondary raw materials produced such as paper, metal, glass, wood, plastics, construction aggregates and organics.
• Maximise diversion of materials from landfill.
• Increase the generation of renewable power from waste streams.
連絡先
Mill Street, Quayside Business Park, A91 KA9R, Dundalk, County Louth, アイルランド
- 0818694436
4.2
ほぼ満足
200件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful
Very helpful, courteous, professional in the way they do and explain the different aspects of their work.
2025年4月29日
自発的なレビュー
Oxigen Environmental - Quayside, Dundalk からの回答
Thank you Cormac,
It is great to hear that you have had a positive experience with our team and we appreciate you taking the time to review our service.
Best regards,
The Oxigen Team.
Skip delivered on time at 7am collected…
Skip delivered on time at 7am collected early after 30mins of request to take away
2025年4月10日
Oxigen Environmental - Quayside, Dundalk からの回答
Hi Eamon,
Thanks for the great feedback! We're glad to hear your skip was delivered and collected promptly.
Best regards,
The Oxigen Team
Oxigen Environmental - Quayside, Dundalk からの回答
Hi,
We're glad the delivery was prompt, and we apologise for the tree branch issue during collection. We'll look into this to ensure it doesn't happen again.
Kind regards,
The Oxigen Team.
Careful collecting of skip in good time
2025年3月27日
Oxigen Environmental - Quayside, Dundalk からの回答
Hi Elizabeth,
We're glad to hear the skip was collected carefully and on time. We appreciate your support!
Kind regards,
The Oxigen Team
Oxigen Environmental - Quayside, Dundalk からの回答
Thank you so much for the kind words! 😊 We're delighted to hear you had a great experience with our service and that our driver made a positive impression. Being on time and helpful is what we aim for every time! 💚♻️
Ordered a skip online for delivery on…
Ordered a skip online for delivery on Friday and collection on Monday. Skip wasn’t delivered until 16:10 on the Friday and wasn’t collected on the Monday called to query why it hadn’t been collected & was told we don’t collect until you call us. Have made 2 calls and skip still hasn’t been collected 4 days later
2025年3月25日
Oxigen Environmental - Quayside, Dundalk からの回答
Hi Sharon,
We're really sorry to hear about the delay with both the delivery and collection of your skip. That’s not the experience we aim to provide. We appreciate your patience and for bringing this to our attention. Once again we are very sorry for this. 💚
Best regards,
The Oxigen Team
Oxigen Environmental - Quayside, Dundalk からの回答
Hi John,
Thanks for the kind words and the generous review. We really appreciate it! We're happy everything went smoothly for you!
Best regards,
The Oxigen Team.
Paid €250 for a skip be delivered- no…
Paid €250 for a skip be delivered- no delivery took place. Had people waiting to help me load skip waiting around for hours. Called a few times to check where it was, was just told “sometime in the afternoon”. When asked about a refund I was told you can just keep it longer when you do get it, which does not help me at all…
Updated to add that I was told the next day I refused to take delivery of the skip the evening before. I had a missed call at 8pm- tried to call back (no answer) and then texted to say please contact me tomorrow. No mention that the skip was on the way from the driver… just asked for a refund and now left with a load of waste. Absolutely terrible service. If you’re over booked, don’t book in so many deliveries in a day.
2025年3月19日
自発的なレビュー
Oxigen Environmental - Quayside, Dundalk からの回答
Hi Celia,
We're truly sorry to hear about your experience, and we sincerely apologise for the inconvenience caused. We understand your frustration with the delay and lack of communication. This is certainly not the level of service we aim to provide.
We'll review your case internally to ensure we can improve our processes and avoid this from happening in the future. Thank you for bringing this to our attention, and we genuinely hope we can restore your confidence in our service.
Best regards,
The Oxigen Team.
Fantastic service from Pauline in…
Fantastic service from Pauline in customer care in Dundalk office.
Responds to emails very promptly and efficiently and has solved any problems or queries I had.
Pauline is very professional and dedicated to her work in customer care and I would like to thank her for all her help and support over the last year in sorting out any issues that I sent through.
Regards,
Pat
2025年3月18日
自発的なレビュー
Oxigen Environmental - Quayside, Dundalk からの回答
Hi Pat,
Thank you for the wonderful review, Pat! We're so glad to hear that Pauline has been able to provide you with excellent service and support. Your continued trust in us means a lot, and we truly appreciate you taking the time to share your experience. If you ever need assistance again, don't hesitate to reach out!
Best regards,
The Oxigen Team.
Problem Solved!
Problem Solved!
Swift and professional reply to a query and problem immediately solved
2025年3月18日
自発的なレビュー
Oxigen Environmental - Quayside, Dundalk からの回答
Hi Maria,
We're so glad to hear that your issue was resolved quickly. We always aim to provide efficient service, and it's wonderful to know we met your expectations. If you need anything else, feel free to reach out!
Best regards,
The Oxigen Team.
Oxigen were easy to deal with
Oxigen were easy to deal with, friendly and prompt in delivery and collection. I would be happy to use them again.
2025年2月27日
Oxigen Environmental - Quayside, Dundalk からの回答
Hi Sophie,
Thank you for your kind words! We're so glad to hear that you had a positive experience with our service. We aim to make everything as easy and efficient as possible, and it's great to know we succeeded. We look forward to working with you again in the future!
Best regards,
The Oxigen Team
Great new app features on top of excellent customer service
Excellent customer service for both domestic bins and skips. In addition to providing quick access to my account info, the collection notifications from the new app means no more waiting to see do the neighbours put out their bins every week.
2025年2月26日
自発的なレビュー
Oxigen Environmental - Quayside, Dundalk からの回答
Hi,
We’re delighted to hear you’re enjoying our service for both domestic bins and skips! Our new app is designed to make waste collection even easier, so no more second-guessing bin day!
Best regards,
The Oxigen Team.
Oxigen Environmental - Quayside, Dundalk からの回答
Hi Angela,
We're glad to hear everything went smoothly for you and your order. Thank you for the great review, we really appreciate it.
Best regards,
The Oxigen Team.
Oxigen complete weekly collections at…
Oxigen complete weekly collections at our commercial premises. The service is professional and always completed on time.
The customer service team are responsive and quick to arrange ad-hoc waste collections or skip drops. We would recommend Oxigen to other commercial business.
2025年2月26日
自発的なレビュー
Oxigen Environmental - Quayside, Dundalk からの回答
Hi Roisin,
We’re delighted to hear that our professional and timely service meets your business needs! Our team takes pride in being responsive and ensuring smooth waste collections and skip deliveries.
We truly appreciate your recommendation and look forward to continuing to serve you!
Best regards,
The Oxigen Team.
The agent could not have been any more…
The agent could not have been any more helpful
2025年2月20日
自発的なレビュー
Oxigen Environmental - Quayside, Dundalk からの回答
Hi Tracie,
We’re thrilled to hear that our agent was so helpful! Our team is always here to provide the best service possible. If you ever need anything, don’t hesitate to reach out!
Best regards,
The Oxigen Team.
On time and professional
Even the driver couldn’t find my address, he call me and all was done! Professional and on time .
2025年2月8日
Oxigen Environmental - Quayside, Dundalk からの回答
Hi George,
Thank you for the 5 star review. We really appreciate it!
Best regards,
The Oxigen Team.
Courtney in Dundalk was a pleasure to…
Courtney in Dundalk was a pleasure to deal with. My query was resolved very fast . Thank you Courtney. Oxigen are a great company and I have been with them for many years.
2025年2月12日
自発的なレビュー
Oxigen Environmental - Quayside, Dundalk からの回答
Hi Mary,
We’re delighted to hear Courtney provided such great service—she’s a star! We truly appreciate your loyalty over the years and look forward to continuing to serve you.
Best regards,
The Oxigen Team
Very easy to order was here on time and…
Very easy to order was here on time and collected when supposed to be excellent service,
2025年1月21日
Oxigen Environmental - Quayside, Dundalk からの回答
Hi Rachel,
We're happy to hear everything went well with your order and we look forward to helping you again in the future!
Best regards,
The Oxigen Team.
Great service
Hassle free
Skip arrived on time and set down where I asked
Collected on time
Great service
2025年1月26日
Oxigen Environmental - Quayside, Dundalk からの回答
Hi Daniel,
We couldn't have said it better ourselves! Thank you for the efficient and kind review, we look forward to helping you again in the future.
Best regards,
The Oxigen Team.
Oxigen Environmental - Quayside, Dundalk からの回答
Hi Angela,
We're please to hear that we could help you. Thank you for the review, it means a lot to us.
Best regards,
The Oxigen Team.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。