Pacific Packaging Australia レビュー 1,952

TrustScore 5段階評価の5

4.8

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Purchased industrial thread via the website. The process was easy and freight arrived in a timely manner. Would do business with them again

5つ星のうち5の評価

i ordered via internet and paid and goods arrived and were dropped at one of the delivery points i suggested in the comments section of the order. very pleased with this company as many other companie... もっと見る

企業が回答しました

5つ星のうち4の評価

My order was a simple, single item order. When my package of 1 bag with frame arrived it only came with 6 parts. 4 x short 2 x long. I need another 2 x long sent asap. To put together the frame. Ve... もっと見る

企業が回答しました

5つ星のうち5の評価

Amazed at the speed at which our goods arrived . Very impressive . Kindling bags are impressive and consistent size allowing us to ensure quantity remains consistent . Thanks again Allan

企業が回答しました

企業情報

  1. 包装用品店
  2. 企業間サービス
  3. 包装会社
  4. ビニール袋提供業者
  5. ポリエチレン・プラスチックシート提供業者

Pacific Packaging Australia について

当該企業による記述

Pacific Packaging Australia

ISO 9001:2015 Certified • Trusted by Australian Businesses Since 2014 • 5-Star Rated on Trustpilot

Pacific Packaging Australia is a proudly family-owned business providing reliable, industrial-grade packaging solutions to businesses nationwide. First established as Brisbane Bag Company in 2014, we’ve grown into one of Australia’s most trusted suppliers by focusing on quality, consistency and exceptional customer care.

Why Choose Pacific Packaging Australia?

We’re more than a packaging supplier, we’re a long-term solutions partner. Our ISO 9001:2015 certified quality system ensures every product meets strict performance and durability standards. We service industries across construction, agriculture, landscaping, transport, logistics, manufacturing and more.

Our Products

  • Bulk Bags: Safe, heavy-duty FIBC solutions for transporting and storing bulk materials.
  • Woven Polypropylene Bags: Reliable sacks for grains, firewood, feed, aggregate, and general industrial use.
  • Garden Waste & Skip Bags: Strong and reusable bags for landscaping, green waste, and renovation jobs.
  • Strapping, Tapes, and Pallet Wrap: Everything you need to secure pallets and freight with confidence.

Australia-Wide Service

With warehouses in Melbourne, Brisbane, Perth, Townsville and Sydney, we deliver fast and efficiently across Australia. Our online store offers secure checkout, transparent pricing, real-time stock availability and bulk-buy discounts.

Driven by Service & Sustainability

Sustainability is core to how we operate. We partner with ISO-certified manufacturers who prioritise recyclable materials and responsible production. We follow the waste hierarchy — reduce, reuse and recycle — to minimise our environmental footprint across the supply chain.

Our friendly, knowledgeable team is here to support businesses of all sizes, from first-time buyers to large-scale operations needing customised solutions. We also offer a price beat guarantee and are proud to hold a 5-star Trustpilot rating for reliability and customer experience.

Learn More

Explore our full range and experience the Pacific Packaging difference at www.pacificpackaging.com.au

Your Trusted Partner in Packaging Solutions

当該企業による記述

Delivering Quality, Service, and Reliability – Every Time
At Pacific Packaging Australia, we pride ourselves on providing ISO-certified, high-quality products backed by exceptional customer service. From woven polypropylene bags to bulk packaging solutions, we’re committed to delivering reliability, value, and peace of mind to every customer, nationwide.

Price Beat & Satisfaction Guarantee

We don’t just promise quality — we back it up.

We don’t just promise quality — we back it up.
At Pacific Packaging Australia, we’re committed to providing exceptional value and service. That’s why we offer a Price Beat Guarantee — if you find a lower advertised price on an identical product, we’ll beat it. Additionally, our Satisfaction Guarantee ensures that if you encounter any issues with your order, our team will work diligently to resolve them, ensuring your complete satisfaction with your purchase. Our customers trust us for: • ISO 9001 certified quality standards • Fast nationwide shipping • Friendly, responsive support • Hassle-free replacements or credits when things go wrong Shop with confidence — we’ve got your packaging needs covered.

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4.8

優良

TrustScore 5段階評価の5

1952件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

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5つ星のうち5の評価

Fast delivery

2025年7月31日
Pacific Packaging Australia ロゴ

Pacific Packaging Australia からの回答

Hi Miriam, thanks for you kind review. We hope you're happy with your items.

5つ星のうち4の評価

Honestly

Honestly, the products are great! Service not so great but I don't really mind.

2025年6月24日
Pacific Packaging Australia ロゴ

Pacific Packaging Australia からの回答

Hi Helen,

Thanks so much for your honest feedback – we’re thrilled to hear you’re happy with the quality of our products! 🙌

We’re sorry to hear our service didn’t quite meet your expectations this time. We’re always working to improve, so if there’s anything specific we can do better, feel free to reach out.

Appreciate your support and look forward to serving you again soon!

5つ星のうち5の評価

First time ordering

First time ordering as we have always purchased our bags from Bundaberg and we were so happy with the customer service we received from Christine at the Wetherill Park Office. Our large bags were received in 2 days from ordering even though we live quite remote and the bags themselves are top quality very strong and really well made.
We highly recommend this business and loved how easy the ordering system was by being able to actually speak to Christine on the phone and explain to her what we were requiring and then listening to her recommendations.
Very happy customers here and we will be returning that's for sure ⭐⭐⭐⭐⭐

2025年6月12日
自発的なレビュー
Pacific Packaging Australia ロゴ

Pacific Packaging Australia からの回答

Thank you Karen! so glad to hear that you had such positive experience with Pacific Packaging your feedback is greatly appreciated

5つ星のうち5の評価

Fast delivery

Easy to order online, suprised how fast it arrived. My order arrived the next day to country town.

2025年5月27日
Pacific Packaging Australia ロゴ

Pacific Packaging Australia からの回答

Thank you Sharon for your kind review

5つ星のうち5の評価

Great service

Great service. Received product very quickly

2025年5月26日
Pacific Packaging Australia ロゴ

Pacific Packaging Australia からの回答

Thank you Ethan for your positive review

5つ星のうち5の評価

A+++ Product

Excellent product
& great Quality

2025年4月28日
Pacific Packaging Australia ロゴ

Pacific Packaging Australia からの回答

Hi Cameron, glad to hear you're happy with your bags. Thanks for your very kind review.

5つ星のうち2の評価

When placing online order it excepted a…

When placing online order it excepted a PO BOX address,, over a week later I received a phone call to notify me that the company will only post to a residential address.. Whoever then noted my residential address didn't even get it correctly. Was delivered to another address, lucky the local post office notified me of a parcel under my name but different address

2025年4月27日
Pacific Packaging Australia ロゴ

Pacific Packaging Australia からの回答

Good morning Leanne, thanks for your feedback even though some of your comments are not true or incorrect. So let me set the record straight for complete and full transparency.

1. You placed an order 27/04 providing only a PO Box as your address. It's true the website does accept PO Box addresses but these are only used for billing purposes not shipping.

2. You were emailed the next day on 28/04 by us to provide a physical shipping address to which you never replied. The email explained that we do not deliver to PO Boxes.

3. As the days went on, it became clear you were not going to reply to us and provide the shipping address, so a team member had to chase and call you for it.

4. The address you provided is the address where your items were delivered. We have a POD (proof of delivery with photos attached) which will be emailed to you for your reference.

5. If the items were delivered to an incorrect address (as you state), then this is the error of the carrier not us. Once items are dispatched from our warehouse, they literally are out of our hands and control. We place trust in the carriers to deliver items to our customers and 99% of the time deliveries are completed without issue. However, and for various and numerous reasons, sometimes deliveries don't go to plan. If issues do arise, our team is only too happy to help with tracking your items and making sure deliveries are fulfilled.

So as you can see, the true timeline of events is different from the feedback provided by you and we feel the 2 star rating does not justify the means.

Pacific Packaging Australia prides itself on providing the best customer service and we believe that this was provided to you without question.

Thank you.

5つ星のうち5の評価

prompt delivery

prompt delivery

2025年4月24日
Pacific Packaging Australia ロゴ

Pacific Packaging Australia からの回答

Hi Julie, glad to hear your items were delivered quickly. We hope you're happy with your Garden Bag set. Thanks for your kind review.

5つ星のうち5の評価

Great quality garden bags and postage…

Great quality garden bags and postage and delivery excellent. Highly recommend pacific packaging 😃😃

2025年4月25日
Pacific Packaging Australia ロゴ

Pacific Packaging Australia からの回答

Hi Scott, glad to hear you love the bags and that your items were delivered quickly. Thanks for your very kind review.

5つ星のうち5の評価

Ordered stock ready straight away

Ordered stock ready straight away. Location easy to find.

2025年4月28日
Pacific Packaging Australia ロゴ

Pacific Packaging Australia からの回答

Hi Maria, glad to hear all went smoothly with your order. We hope you're happy with your items. Thanks for your very kind review.

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