Awful customer service. Ordered packaging roll from them and what arrived was different to their website description. 5mm flute was barely 2mm. Was promised a call back but that never happened. Will g... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great service, prices fine. Been a customer for a while and have given four stars as the quality is down this past couple of orders. Flaps tearing off when opened for packing due to glue overspill,... もっと見る
企業が回答しました
Fantastic customer service. Great communication from Mani who has helped me twice in a few days on sizeable orders when others had no stock or were giving long lead times. Now our go-to supplier for p... もっと見る
Having ordered these before, I was disappointed with the book wraps. The cardboard surface was wrinkled and the overall quality poor. After I posted a 2 star review to say so, Roshan contacted me and... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are a service driven supplier of packaging & parcel products. We hold a wide range of stock from core packaging products and parcel products to custom packaging solutions made to customer requirements. We guarantee that we’ll source any packaging or parcel product, which is why we’re always adding to our service and packaging & parcel product range in a continuous cycle - so there’s always plenty of reason to check back with Packaging Now for packaging and parcel products of all kinds.
連絡先
Kelvin Way, B70 7LG, West Bromwich, 英国
- 0800 160 1404
- sales@packagingnow.co.uk
- packagingnow.co.uk
3.8
ほぼ満足
427件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Not as great as 4 stars sugest.
Not as great as 4 stars sugest.
Boxs are as good as you would expect boxs to be as is the pack of tapes.
But the tape applying "machine" has no instructions of how to load it, so i have had to use the tape without it therefore a waste of money.
Overall, could, should be happier.
2022年5月6日
Packaging Now からの回答
Dear David,
Thank you for your 4* review !
We have emailed you more information in regards to your query and we hope it helps
Kind regards
Packaging Now Team
Excellent all round service.
2022年4月20日
Packaging Now からの回答
Dear Robert, thank you for your 5* review !
Kind regards,
Packaging Now Team
Brilliant customer service
Brilliant customer service. Fast delivery. Special thank you to Roshan
2022年4月13日
Packaging Now からの回答
Dear Dylan, thank you for your 5* review !
Kind regards,
Packaging Now Team
Prompt service
2022年4月8日
Packaging Now からの回答
Dear Bavany, thank you for your 4* review !
Kind regards,
Packaging Now Team
Easy process from start to finish,very…
Easy process from start to finish,very quick delivery.would buy again.
2022年3月27日
Packaging Now からの回答
Dear Mark, thank you for your 5* review !
Kind regards,
Packaging Now Team
Quick delivery good service
2022年3月23日
Packaging Now からの回答
Dear Debbie, thank you for your 5* review !
Kind regards,
Packaging Now Team
Excellent service
I made a mistake on my order so I contacted Packaging Now to see if they could help. Within a few hours the problem had been resolved in a very polite and professional way.
A great example of excellent customer service.
Thank you.
2022年3月14日
自発的なレビュー
Packaging Now からの回答
Dear customer, thank you for your 5* review !
Kind regards,
Packaging Now Team
Company have corrected issue
The company have now corrected the issue with us which we are very grateful for
Poor quality customers have complained and good falling out the bottom
2022年3月12日
Packaging Now からの回答
Dear Justin,
We do apologise we have not been made aware of this as we would have resolved it immediately.
Someone from the customer service team will be in contact with you immediately to resolve this
Again, we apologise for any inconvenience caused.
Kind Regards,
Packaging Now Team
Good service
One small problem with l;ate delivery, but accepted and sorted by the company very quickly. Good service!
2022年2月22日
Packaging Now からの回答
Dear customer, thank you for your 5* review !
Kind regards,
Packaging Now Team
Packaging Now からの回答
Dear customer, thank you for your 4* review !
We look forward to working with you again to build upon our star rating
Kind regards,
Packaging Now Team
Perfect thanks.
Great just what I needed. arrived in good time and safely if a bit randomly packed.
2022年2月15日
Packaging Now からの回答
Dear customer, thank you for your 5* review !
Kind regards,
Packaging Now Team
fabulous customer service!
2022年2月15日
自発的なレビュー
Packaging Now からの回答
Dear customer, thank you for your 5* review !
Kind regards,
Packaging Now Team
Excellent prices
Excellent prices, excellent quality and a quick service. Will definitely use again.
2022年2月15日
Packaging Now からの回答
Dear customer, thank you for your 5* review !
Kind regards,
Packaging Now Team
Packaging Now からの回答
Dear customer, thank you for your 5* review !
Kind regards,
Packaging Now Team
I always buy from this company..
I always buy from this company..
Quick delivery and very good customer service and price.
Highly recommend !
2022年2月8日
Packaging Now からの回答
Dear customer, thank you for your 5* review !
Kind regards,
Packaging Now Team
Disappointed, then highly impressed!
Having ordered these before, I was disappointed with the book wraps. The cardboard surface was wrinkled and the overall quality poor. After I posted a 2 star review to say so, Roshan contacted me and asked if I would like a replacement at no extra cost. Well, what could I say? The replacement arrived today and I am delighted. Impressive customer service. Thank you very much!
2022年2月8日
Packaging Now からの回答
Dear David
Thank you for your honest review, we are delighted that we were able to resolve this for you!
Kind regards,
Roshan
Provided exactly what I was needing
Provided exactly what I was needing, competitively priced and promptly dispatched and delivered. No issues at all. Would recommend and use again
2022年2月8日
Packaging Now からの回答
Dear customer, thank you for your 5* review !
Kind regards,
Packaging Now Team
Quick, efficient, polite
I had a problem with my order at the last moment which was my fault. The whole thing was dealt with really quickly and efficiently over the phone.
I wish every transaction went as well as this one.
2022年1月4日
自発的なレビュー
Packaging Now からの回答
Dear customer, thank you for your 5* review !
Kind regards,
Packaging Now Team
Great quality, quick delivery, fast communication
I ordered postal boxes and tissue paper and the quality is excellent. The boxes are very strong and I’m confident they will protect my goods properly. Delivery time was very fast too, especially for Christmas time.
When I spoke to a member of staff on the live chat, communication was super quick, efficient and helpful.
2021年12月7日
自発的なレビュー
Good delivery and good items that I've…
Good delivery and good items that I've bought really happy
2021年12月2日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。