Pagazzi Lighting - Dunfermline Lighting Superstore レビュー 58

TrustScore 5段階評価の4.5

4.5

5 Carnegie Drive Retail Park,, KY12 7AU Dunfermline, GB


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5つ星のうち5の評価

Love our wall art everything went perfectly from selecting, purchasing & collecting Our only disappointment was that just days after we purchased our local Store closed permanently

企業が回答しました

5つ星のうち5の評価

Visited Pagazzi in Dunfermline where we were offered exceptional customer service from Tracey, Store Manager. From the moment we entered the store Tracey gave us time to browse the very well presen... もっと見る

企業が回答しました

5つ星のうち1の評価

Bought 2 pictures one was chipped at top and had to touch it up with black paint. 2nd picture was missing a fixture for hanging and no screws so I put the one fixture on the top to hang it and screw... もっと見る

5つ星のうち5の評価

I wanted matching floor and table lamps but the table lamp was not available in the Dunfermline shop but there was one in the Uddingston shop which was sent to me next day. Service with a smile, certa... もっと見る

企業が回答しました


企業情報

  1. 照明専門店
  2. 飲食店用家具専門店
  3. 寝室家具店
  4. インテリア デザイン店
  5. 家具の付属品
  6. インテリア デザイナー

当該企業による記述

We are UK's largest specialist lighting retailer, your one-stop shop for all that is the best in lighting. Our website has a fantastic choice of lighting designs for you with incredible ideas for all your indoor and outdoor lighting needs. In addition, our stores have an inspirational range of rugs, mirrors and furniture in stock and at prices that you will find hard to believe. We have 17 specialist lighting stores across the country in Scotland and England, as well as a great website.


連絡先

  • 5 Carnegie Drive Retail Park,, KY12 7AU, Dunfermline, 英国

  • 01383 841502

4.5

優良

TrustScore 5段階評価の4.5

58件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 56%に回答しています

通常1週間以内に回答

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5つ星のうち5の評価

Love our wall art everything went…

Love our wall art everything went perfectly from selecting, purchasing & collecting
Our only disappointment was that just days after we purchased our local
Store closed permanently

2023年9月27日
自発的なレビュー
Pagazzi Lighting - Dunfermline Lighting Superstore ロゴ

Pagazzi Lighting - Dunfermline Lighting Superstore からの回答

Thank you for shopping with Pagazzi and for your kind comments.

5つ星のうち5の評価

Matching lamps

I wanted matching floor and table lamps but the table lamp was not available in the Dunfermline shop but there was one in the Uddingston shop which was sent to me next day. Service with a smile, certainly would shop there again

2023年9月25日
自発的なレビュー
Pagazzi Lighting - Dunfermline Lighting Superstore ロゴ

Pagazzi Lighting - Dunfermline Lighting Superstore からの回答

Thank you for shopping at Pagazzi. We are delighted that we could help you with your matching lamps. We look forward to your continued custom.

5つ星のうち5の評価

Amazing Service

Visited Pagazzi in Dunfermline where we were offered exceptional customer service from Tracey, Store Manager.
From the moment we entered the store Tracey gave us time to browse the very well presented lights in her store and went out of her way to answer all our questions, so much so that we have returned twice to buy more lights and tables.
As a customer we are often quick to criticise but rarely compliment great service, but on this occasion Tracey went above an beyond, a great asset to any company - Well Done Tracey

2023年9月9日
自発的なレビュー
Pagazzi Lighting - Dunfermline Lighting Superstore ロゴ

Pagazzi Lighting - Dunfermline Lighting Superstore からの回答

Thank you for shopping at Pagazzi and your kind comments. We will certainly pass your comments to Tracey and the team in Dunfermline.

5つ星のうち5の評価

Dunfermline branch staff are amazing

The staff in the Dunfermline branch are amazing. I wanted 2 ceiling lights that were being discontinued. They sourced a second one for me in the Perth branch. The 2 staff who were on even wrote out directions for me and took the one light which is very big to my car. They are just so friendly and helpful I would so recommend going to this shop. The products are just great. My lights are great and so unusual. I am delighted

2023年8月27日
自発的なレビュー
Pagazzi Lighting - Dunfermline Lighting Superstore ロゴ

Pagazzi Lighting - Dunfermline Lighting Superstore からの回答

Thank you for your kind review. We are delighted to hear that you had a positive shopping experience, we will ensure that this is fed back to our Dunfermline store!

5つ星のうち1の評価

Bought 2 pictures one was chipped at…

Bought 2 pictures one was chipped at top and had to touch it up with black paint.
2nd picture was missing a fixture for hanging and no screws so I put the one fixture on the top to hang it and screws went right through.
Had there been 2 fixtures like the other picture that would not have happened

2023年7月6日
自発的なレビュー
5つ星のうち5の評価

Service is second to none.

Service is second to none.
Shop is always clean & tidy.
Staff very helpful.

2023年7月26日
自発的なレビュー
Pagazzi Lighting - Dunfermline Lighting Superstore ロゴ

Pagazzi Lighting - Dunfermline Lighting Superstore からの回答

Thank you for your kind comments, we really appreciate it!

5つ星のうち5の評価

Kevin my sales assistant was excellent

Kevin my sales assistant was excellent, very professional, showed me alternatives and made great suggestions, he also quickly sorted out a replacement of a faulty lamp, very helpful.. Takes a pride in his job.

2023年5月26日
自発的なレビュー
Pagazzi Lighting - Dunfermline Lighting Superstore ロゴ

Pagazzi Lighting - Dunfermline Lighting Superstore からの回答

Thank you for your kind review, I have passed your feedback to the Dunfermline Store, I am sure Kevin will be delighted!

5つ星のうち5の評価

customer service 100%

i bought a light from a worker called kevin i had the best experience while shopping in the shop. kevin helped me buy a light when i did not have a clue what i was looking for he was such a pleasant young man and very enthusiastic about his work he made my shopping experience in pagazzi such a delight and i would recommend this shop to all my friend and family thank you again kevin :)

2023年4月1日
自発的なレビュー
Pagazzi Lighting - Dunfermline Lighting Superstore ロゴ

Pagazzi Lighting - Dunfermline Lighting Superstore からの回答

Thank you for shopping with Pagazzi and your kind comments for Kevin. We are delighted that you had such a pleasant shopping experience. We look forward to seeing you again.

5つ星のうち5の評価

Spot on service

Spot on service - the staff were so incredibly helpful, they took their time with me, asked what I liked, pointed out some options. I asked to see several lights in operation which they did with pleasure. It required them to get out the ladders, hook them up onto the ceiling, insert bulbs and sort out the power. I really felt I was being given individual attention - first class service from Tracy and Kevin. I would definitely recommend.

2023年3月11日
自発的なレビュー
Pagazzi Lighting - Dunfermline Lighting Superstore ロゴ

Pagazzi Lighting - Dunfermline Lighting Superstore からの回答

Thank You for shopping with Pagazzi. We are delighted that you are happy with the customer service received you received from Tracy and Kevin. We will pass on your kind comments. We look forward to seeing you again soon.

5つ星のうち5の評価

My bedroom chair

Placed my order on 23 February and received my blue velvet chair the next day. Well made, velvet is so soft, adds a touch of luxury to my bedroom.

2023年2月24日
自発的なレビュー
Pagazzi Lighting - Dunfermline Lighting Superstore ロゴ

Pagazzi Lighting - Dunfermline Lighting Superstore からの回答

Thank You for shopping with Pagazzi. We are delighted that you are happy with your lovely chair and next day delivery. I'm sure this will look very luxurious in your home

5つ星のうち5の評価

Dunfermline store

Visited Dunfermline store and wasn't sure about what I wanted. Sales representative, Kevin,was brilliant. His customer service is excellent and product knowledge is superb. He was so helpful and kind. I purchased two lamps on the strength of his help and knowledge. I was so pleased with the purchases I returned on the following day to purchase another lamp and again Kevin's professionalism and kind customer service was exceptional.

2023年2月23日
自発的なレビュー
Pagazzi Lighting - Dunfermline Lighting Superstore ロゴ

Pagazzi Lighting - Dunfermline Lighting Superstore からの回答

Great, so glad everything got sorted out for you, thank you for the review and enjoy your product

5つ星のうち4の評価

Great selection and warm friendly and…

Great selection and warm friendly and helpful staff.

2023年1月26日
Pagazzi Lighting - Dunfermline Lighting Superstore ロゴ

Pagazzi Lighting - Dunfermline Lighting Superstore からの回答

Hello Mr Forsyth, thank you for this kind review. We will pass this feedback over to our Dunfermline store, we would love to have you back again in future. Have a nice day.

5つ星のうち5の評価

Excellent service in store

Excellent service in store.
Commendation to assistant Kayleigh and store manager Tracy. My questions fully answered.

2023年1月18日
自発的なレビュー
Pagazzi Lighting - Dunfermline Lighting Superstore ロゴ

Pagazzi Lighting - Dunfermline Lighting Superstore からの回答

Thank you for the review. We would love to have you back again in future!

5つ星のうち5の評価

Pagazzi Dunfermline ⭐️⭐️⭐️⭐️⭐️

I visited Pagazzi Dunfermline today 1/12/22 to purchase some lights for our new home. We were served by a young lass called Kayleigh who delivered a fantastic service with nothing too much trouble. Kayleigh was very patient and offered us some great advice on which lightbulbs would look best with the lights we wanted to buy. Thanks for an excellent customer experience.

2022年12月1日
自発的なレビュー
Pagazzi Lighting - Dunfermline Lighting Superstore ロゴ

Pagazzi Lighting - Dunfermline Lighting Superstore からの回答

Thanks for the kind words, we are glad you enjoyed your experience in shop with us!

5つ星のうち5の評価
Pagazzi Lighting - Dunfermline Lighting Superstore ロゴ

Pagazzi Lighting - Dunfermline Lighting Superstore からの回答

Thanks for the feedback, We are glad you got your item, we pride ourselves in offering next day delivery!

5つ星のうち5の評価

Staff in the local store were very…

Staff in the local store were very friendly and helpful. The products selected were not in stock and they were ordered for a speedy delivery. The fittings were delivered on time as promised. Great service

2022年10月29日
Pagazzi Lighting - Dunfermline Lighting Superstore ロゴ

Pagazzi Lighting - Dunfermline Lighting Superstore からの回答

Thank you, we'll let the store know. Can't wait to welcome you back.

5つ星のうち3の評価

The pictures are great but the delivery…

The pictures are great but the delivery was shocking told for three days that my delivery was on its way had three time slots got on the last one payed £19.00 for the delivery it was a disgrace

2022年11月1日
Pagazzi Lighting - Dunfermline Lighting Superstore ロゴ

Pagazzi Lighting - Dunfermline Lighting Superstore からの回答

Hello Wendy
I am so sorry for your issues, we'll look into this and take it up with our delivery partners, this is not how we expect our deliveries to go.
Kind regards
Michael

5つ星のうち5の評価

We received great help and customer…

We received great help and customer service from all the staff at your Dunfermline store today. They offered great advice, were super friendly and helped us to the car with our purchases. Excellent customer service and will shop here again.

2022年10月30日
自発的なレビュー
Pagazzi Lighting - Dunfermline Lighting Superstore ロゴ

Pagazzi Lighting - Dunfermline Lighting Superstore からの回答

Hello
Thanks for the lovely feedback. So glad our team looked after you in Dunfermline.
Kind regards
Michael

5つ星のうち5の評価

Great product

Great product. Yes, it was on special offer and it wasn't the easiest thing to put together, but having done so I've had friends who have commented on this unique light. Love it. Great product, good price.

2022年9月16日
Pagazzi Lighting - Dunfermline Lighting Superstore ロゴ

Pagazzi Lighting - Dunfermline Lighting Superstore からの回答

We are glad you enjoyed your new light. Thank you for the review!

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