I ordered 3 canvases. The delivery time was as expected. When I receive my package one of the boxes had been damaged therefore damaging the canvas. I got in touch with Paint on numbers. They got back... ãã£ãšèŠã
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So happy to have found these folks. First of all go Canada! Especially entrepreneurs! Secondly their service really is above expectations. That can be a cliche but not in this case. The... ãã£ãšèŠã
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This is actually NOT a Canadian Company. Once you put in order they process it only. The product comes from China and you actually can't see the full traveling of product because the website is broken... ãã£ãšèŠã
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I had a few pre-purchase questions which were promptly and courteously answered, giving me the confidence to buy. The company owner promptly reached out to me. I was more than satisfied with the respo... ãã£ãšèŠã
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Paint On Numbers Canada is your go-to destination for high-quality, relaxing, and inspiring paint-by-numbers kits designed to help you unplug, create, and feel accomplished. Based in Canada, we proudly serve customers from coast to coast, offering fast shipping, friendly support, and kits youâll genuinely love. Whether youâre an experienced painter or picking up a brush for the very first time, our kits are made for everyone. Each one comes with a pre-numbered canvas, vibrant acrylic paints, and brushes, everything you need to turn a simple outline into a stunning piece of art. We also offer custom kits made from your own photos, so you can capture special moments on canvas. Our customers choose us for three main reasons: quality materials, caring customer service, and the joy that comes from creating something with your own hands. We believe art should be stress-free, fun, and rewarding, which is why we stand behind every kit we sell. From calming evenings spent painting to gifting a thoughtful kit to a loved one, weâre here to make creativity easy and enjoyable. Your masterpiece is waiting, and we canât wait to see what you create.
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107-1025 King St E, N3H 3P5, Cambridge, ã«ãã
- 6474968311
- paintonnumbersca@gmail.com
- paintonnumbers.ca
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Great quality and service
Great quality paint and great service
2026幎5æ19æ¥
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Paint On Numbers Canada ããã®åç
Thank you so much for your kind words, Katerie! Weâre really happy to hear you loved the quality of the paint and had a great experience with our service. Your support truly means a lot to our small team, and we hope your kit brought you many relaxing and creative moments. We canât wait to have you back again soon!
â William, Paint On Numbers Canada
Best possible understanding ofâŠ
Best possible understanding of miscommunication on the planet. I messed up. Thought they did. They messaged and effort put in apologizing was essay worthy. Nothing but respect now for this business.
2026幎5æ10æ¥
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Paint On Numbers Canada ããã®åç
Thank you so much for this, Derek. Honestly means a lot that you took the time to update everyone after the misunderstanding. Nothing but respect back to you as well, and Iâm really glad everything got cleared up in the end. Appreciate you greatly.
â William, Paint On Numbers Canada
Fantastic customer service
I ordered 3 canvases. The delivery time was as expected. When I receive my package one of the boxes had been damaged therefore damaging the canvas. I got in touch with Paint on numbers. They got back to me within minutes. They resent another canvas. They have the most amazing customer service. If you are wanting to order from them do not hesitate. I certainly will. I have my eye on the 3D flower paintings. It is so refreshing to find this kind of customer service.
Thank you William for all your help.
2026幎5æ10æ¥
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Paint On Numbers Canada ããã®åç
Thank you so much, Ann. Your kindness truly means a lot to my small team and me.
Iâm again very sorry the package arrived damaged, but Iâm really glad we could make things right quickly for you. Thank you as well for taking the time to leave such a thoughtful review.
â William, Paint On Numbers Canada
Highly recommend
So happy to have found these folks.
First of all go Canada! Especially entrepreneurs!
Secondly their service really is above expectations. That can be a cliche but not in this case. The service IS pretty exceptional.
Shipping took longer than I first expected (3 weeks), especially as Iâm in Canada as well but now that I know and if it contributes to their great pricing, no problem!
I appreciate the teamâs efforts in creating a rendering with rich colours that is fun to see come to life.
And one more thing, the extra input of suggestions found in their site as to technique is a plus. The variety of prebuilt kits is huge! Iâve been doing paint by numbers for a very long time. This is the best product with the best service and professional input. Thank you William and team. Your extra efforts are truly noticeable. And yes all true
Laura
2026幎5æ6æ¥
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Paint On Numbers Canada ããã®åç
Laura, thank you so much for the incredibly kind words and support. Reviews like this truly mean a lot to our small team.
It was a pleasure helping you, and weâre so happy you enjoyed both the kit and the experience. Canât wait to see your finished masterpieces.
â William, Paint On Numbers Canada
Great customer service
The kit that I received had a minor defect. When I reached out to customer service I got a speedy reply and had the issue sorted to my great satisfaction.
2026幎4æ14æ¥
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Paint On Numbers Canada ããã®åç
Thanks so much for your kind words, Erika. Really glad we could get that sorted quickly for you. If you ever need anything else, feel free to reach out anytime.
â William, Paint On Numbers Canada
Great customer service and sense of integrity
The owner reached out to double-check the images I had submitted when he noticed that I had uploaded the same one twice!
Really goes to show that they have integrity, and value their customers' satisfaction!!
2026幎4æ5æ¥
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Paint On Numbers Canada ããã®åç
Hi Samy,
This truly made my day. Thank you for taking the time to share this.
Catching things early and making sure everything is right for you isnât anything special on our end; itâs simply how we believe it should be done. Still, it means a lot that you noticed and appreciated it.
Iâm really glad we could fix things before production and save you the hassle. Looking forward to seeing your new order come through, and even more, Iâd love to see how your paintings turn out once theyâre done. Appreciate your trust.
â William, Paint On Numbers Canada
Very happy with my purchase.
I'm very happy with the canvases. The materials, including the paint, are very good quality. The canvases arrived rolled and perfectly smooth. I also appreciate that they were primed and ready to use.
Customer service was excellent.
2026幎3æ11æ¥
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Paint On Numbers Canada ããã®åç
Hi Danuta,
This was such a pleasure to read. Thank you for taking the time to share it.
Iâm really glad you noticed the little details like the smooth canvas and ready-to-use priming. Thatâs exactly the experience we aim to deliver, so it means a lot that it stood out to you.
And hearing that our support made a difference too⊠thatâs the cherry on top for us.
Enjoy your painting time, and if you ever feel like sharing your finished piece, Iâd love to see it.
â William, Paint On Numbers Canada
Questions and Follow Through were Excellent
I had a few pre-purchase questions which were promptly and courteously answered, giving me the confidence to buy. The company owner promptly reached out to me. I was more than satisfied with the response and their products are as expected. One little tip, if you are going portraits or complicated custom paintings, it can may be better to opt for less than 48 colors.
2026幎3æ7æ¥
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Paint On Numbers Canada ããã®åç
Hi Kristi,
Thank you for taking the time to share this thoughtful review. It really means a lot to us. I'm glad we were able to answer your questions before your purchase and give you the confidence to move forward. We always want our customers to feel fully comfortable before starting their painting journey.
I also appreciate you sharing that helpful tip about color selection for portraits and detailed custom pieces. Feedback like this is valuable for other customers who may be deciding between different color options.
It was a pleasure assisting you, and weâre very happy to hear youâre satisfied with your kit. If you ever create another painting, weâd absolutely love to see how it turns out.
Thanks again for your support!
â William, Paint On Numbers Canada
Great hobby and great memory
Last year before Christmas I ordered 3 paintings. Buy 2 get one free. Two dogs and cat. Cat was very complicated. Mostly grey and grey background. When received package we thought that colours were in brown shade. I emailed company and next day I received email that the colours are right as per design. Willam promised that he will replace it if it wonât turn right. My wife was painting them for a month. All turned perfect. It was great gift for my kids as this was one of Christmas gift for them very personal. It looks like this was the most appreciated gift they received. Few days ago I purchased 3 more paintings. I ordered them stretched on frames. Never had experience to frame them before. For painting cat the areas are very small and I had to purchase extra small brushes from Amazon. Overall experience was great. Iâm returning customer
2026幎1æ27æ¥
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Paint On Numbers Canada ããã®åç
Hi Piotr,
Thank you so much for this beautiful review. It truly means a lot to me and to our whole team.
I still remember your concern about the cat's colors, and Iâm really happy everything turned out exactly as it should in the end. Custom paintings can look surprising at first because the colors are designed to come together only after painting, so seeing your trust rewarded with such a great result is very special.
Itâs wonderful to hear that these paintings became such meaningful Christmas gifts for your kids and that your wife enjoyed the whole process. Thatâs exactly what we hope our kits create: memories, not just products.
I also really appreciate your honest feedback about the small areas and brushes. For highly detailed designs like cats, extra-fine brushes can definitely help, and your note is valuable for future improvements.
Thank you again for returning to us and for your confidence in our work. Customers like you are the reason we do this.
â William, Paint On Numbers Canada
New hobby
I ordered 6 paint by numbers for Christmas in early December, they arrived within a couple weeks, even coming from China. Package was well wrapped, everything was in one piece. I immediately wished I had bought one for myself.
Canvas material is sturdy, takes paint well and pictures are large! Paint quality is great, the 3 brush sizes work well. I enjoyed several hours of painting on Christmas.
Will be ordering from
2025幎12æ26æ¥
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Paint On Numbers Canada ããã®åç
Thank you so much, Heather! This truly made our day. ð
Weâre thrilled to hear everything arrived safely and that you enjoyed both the quality of the canvas and the painting experience itself. Hearing that you spent hours painting on Christmas is exactly why we do what we do.
When youâre ready to treat yourself to one, weâd absolutely love to have you back. Wishing you many more relaxing, creative moments ahead and a very Merry Christmas and Happy New Year!
â William, Paint On Numbers Canada
The kit contains a high quality canvasâŠ
The kit contains a high quality canvas and paints. We hope it will be fun to paint.
2025幎12æ25æ¥
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Paint On Numbers Canada ããã®åç
Thank you so much for your kind words! Weâre really happy to hear youâre pleased with the quality of the canvas and paints. We hope the painting process is relaxing, enjoyable, and brings a lot of joy once you get started.
â William, Paint On Numbers Canada
My custom order arrived within 2 weeksâŠ
My custom order arrived within 2 weeks of ordering, the canvas is excellent quality! Reached out to the customer service email and received a response within half a hour. Will definitely be purchasing again from Paint On Numbers.
2025幎11æ3æ¥
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Paint On Numbers Canada ããã®åç
Hi Karen,
This made our day, thank you so much for taking the time to share this! Our team works hard to keep communication fast and personal, so it means a lot to know you noticed that.
We canât wait to see how your painting turns out. If youâd like, tag us on Instagram @paintonnumbers or share it on Pinterest so we can feature it!
Thanks again for trusting Paint On Numbers, itâs customers like you who keep us inspired.
â William, Paint On Numbers Canada
Great experience
Great experience. The customer service is excellent. They responded immediately to all my questions and sent me a a copy of my order to be proofed before sending it to me. The delivery was on time.
I would highly recommend this company and will be ordering from them again.
2025幎10æ21æ¥
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Paint On Numbers Canada ããã®åç
Lise, thank you so much for the fantastic review.
Iâm glad the proofing step helped and that your kit arrived on time. If you ever want a custom piece or need help while youâre painting, weâre right here. Weâd also love to see the finished result.
Appreciate the recommendation and canât wait to serve you again.
â William, Paint On Numbers Canada
William was awesome to work with
William was awesome to work with! He was helpful when we had challenges with shipping, and was so kind when answering my questions. The product turned out fantastic! Such a highlight of the birthday. Will be ordering again soon!
2025幎9æ23æ¥
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Paint On Numbers Canada ããã®åç
Hi Lisa,
This absolutely made my day. Thank you for taking the time to share this. It really means a lot. Weâll be here whenever youâre ready for the next one.
â William, Paint On Numbers Canada
This is actually NOT a CanadianâŠ
This is actually NOT a Canadian Company. Once you put in order they process it only. The product comes from China and you actually can't see the full traveling of product because the website is broken. Here I thought I would have my product by now since I'm actually 3 hours away from the company but yet that is not the case. The company did follow-up without providing full details. You do NOT get product within their delivery time so far it's been 9 business days and it's not even in Canada. Cheaper and faster going through Amazon same quality product and they don't state Canadian company with false information.
2025幎9æ17æ¥
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Paint On Numbers Canada ããã®åç
Hi Robin. Good to see you again with a 1-star review, and thanks for taking the time to leave feedback. Iâm really sorry this experience has been frustrating.
Quick, direct answers to each point so nothing is left unclear:
1. We are a proud Canadian company. We do not claim that we ship from Canada. Our Shipping Policy clearly states where orders are fulfilled from. Please check it here:
https://www.paintonnumbers.ca/policies/shipping-policy
2. The delivery delay youâre seeing is caused by the courier and is unfortunately outside our control. Weâve explained this in our email replies to you. If you canât find the email, Iâm happy to resend the tracking details.
3. To make this right, Iâve processed a full refund for your order. The refund has been issued on our side, and the amount will be returned to your original payment method. The exact timing for that to show in your account depends on the bank/card issuer, but it usually takes a couple of business days.
4. Please do accept the kit when it arrives; youâll be able to compare the product quality yourself. We stand behind the materials, conversion, and finish, and we think youâll notice the difference versus generic marketplace alternatives.
Thanks again for flagging this. I appreciate the chance to fix it.
â William, Paint On Numbers Canada
Impeccable quality and service
I ordered 3 paintings and they are so beautiful and the quality is met. I put the numbered reference guide by accident in the garbage and wrote to the customer service email. They replied to me very fast and sent me a pdf version. Thank you so much for your great approach!
2025幎9æ16æ¥
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Paint On Numbers Canada ããã®åç
Thank you so much, Vanessa! I'm thrilled to hear youâre happy with your paintings. Your kind words mean a lot to us and keep us motivated to give our best every day. We canât wait to see what you create with your kits!
â William, Paint On Numbers Canada
Excellent Customer Service
This Company has the Best Customer Service ever! I ordered a custom project and had a couple of questions and they responded quickly. Itâs not often we get such great personal service these days. The Value for the money is good and Iâm looking forward to seeing the completed Artwork.
2025幎9æ5æ¥
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Paint On Numbers Canada ããã®åç
Hi Laurie, thank you so much for your review and for the lovely words.
Iâm really glad we could sort everything and that youâre happy with the kit and our service. It was a pleasure helping you. Enjoy every brushstroke, and if you want to share a photo of the finished piece, Iâd love to see it.
Thanks again for choosing Paint On Numbers.
â William, Paint On Numbers Canada
Excellent customer service!
I found Paint On Numbers by doing a Google search for a Canadian company.
After uploading my custom picture, I realized I could not pay with my credit card as that the site was only accepting payment via PayPal. An email to William for quidance was answered within minutes and although it would take a few days for the site to be fixed, he started my order and hsd it shipped..before I had paid!
I received my order today and the quality of the canvas, paints and brushes are fantastic!
I look forward to beginning my painting soon and highly recommend Paint On Numbers!
2025幎9æ3æ¥
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Paint On Numbers Canada ããã®åç
Hi Dana,
Thank you so much for your thoughtful review. Iâm delighted to hear that youâre happy with the kit and that the ordering process worked out smoothly. It means a lot that you chose us for your custom piece, and Iâm excited for you to start your painting journey.
Enjoy every brushstroke, and Iâd love to see the finished result when youâre ready to share it.
â William, Paint On Numbers Canada
Not here yet
2025幎8æ14æ¥
Paint On Numbers Canada ããã®åç
Hi Aline, William here. Iâm glad to see your order #PNCA1018 has been delivered, and I hope youâre excited to get started on your painting! If everything arrived as expected, it would mean a lot if you could update your review to share how the kit and experience turned out. And of course, if you need any help or run into questions along the way, Iâm always here to support.
Wishing you a relaxing and enjoyable painting experience!
â William, Founder, Paint On Numbers Canada
I want to send out a huge thank you toâŠ
I want to send out a huge thank you to Paint On Numbers CA for all their hard work and support throughout my order .
I had a bad experience with another paint by number company and was very hesitant in ordering from another company due to my bad experiences with the delivery companies some of the websites use , packages never arrive.
I sent an email out to Paint On Number CA asking what currier service they used , they didnât use the one I was hoping for but assured me that theyâd do everything in their power to make sure it arrived safely to my door .
True to their word they sent me previews before shipping them out to make sure I was happy with them , they emailed me updates on when it was shipped , where it was daily and when it would arrive at my door .
I have mental health issues and Paint by numbers help me in a lot of ways , especially with my anxiety.
I love my paint by numbers and am so glad I ordered from Paint On Numbers CA , I will continue to order from them in the future. I highly recommend this company. Thank you again Paint On Numbers CA
2025幎8æ14æ¥
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Paint On Numbers Canada ããã®åç
Hi Chantz, this made our day. Thank you for trusting us after a tough experience elsewhere.
Weâre really glad the previews, shipping updates, and extra care around the courier helped rebuild that trust. Paint by numbers can be a calming little anchor, and it means a lot to know it supports your mental health and eases anxiety.
When you finish your piece, weâd love to see it. You can tag us on Instagram @paintonnumbers or send a photo here:
https://www.paintonnumbers.ca/pages/contact-us
If you ever need anything, questions, replacements, or just guidance, reach out and Iâll jump on it.
With gratitude,
William
Founder, Paint On Numbers CA
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