I've been with pair.com for quite some years now. Uptime excellent. I'm no website hotshot; at times ask for support, and found the customer service team prompt and efficient, also helping me wit... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
For a coder to work with a person who is not a coder, the back-and-forth can be frustrating. The Pair Networks Support Team stayed with me through the dumb questions and tried to explain what to do to... もっと見る
企業が回答しました
Had to resort to email when their phone and chat support wouldn't answer during their posted hours. First email response took 90 minutes. They didn't answer my response, although the problem eventuall... もっと見る
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Your support team gave me a clear explanation of the new server levels and how they correspond to my existing server. I decided to not make any changes at this time, and will reevaluate my needs this... もっと見る
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企業情報
当該企業による記述
Web Hosting by pair Networks, a reliable World Class hosting service. Shared hosting, virtual private servers, dedicated, cloud, and domain registration.
連絡先
2403 Sidney Street, 15203, Pittsburgh, 米国
- 1-877-724-7638
- sales@pair.com
- pair.com
4.2
ほぼ満足
1101件のレビュー
ネガティブなレビューの 38％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Pair Networks からの回答
Thank you very much for taking the time to leave this feedback and I am glad that our support team was able to help!
It is wonderful to speak with a HUMAN…
It is wonderful to speak with a HUMAN to solve a problem online these days. Pair Customer Service is excellent.
2025年12月17日
自発的なレビュー
What has happened to Pair?
What has happened to Pair? I've been a customer since 1998. I've seldom needed customer support, but when I did- wow- you guys were great. Now all I am trying to do is unlock a few domains and it is now 2 days and I feel I am getting no where. Pair is very unresponsive and gives answers like- "you're not the only one having problems"- with no further follow up.
2025年12月29日
自発的なレビュー
Pair support fixed a problem I caused
Pair support fixed a problem I caused. They did it quickly.
2025年12月27日
自発的なレビュー
Pair Networks からの回答
Thank you for taking the time to leave this feedback and I am glad to hear that our Support Team was able to save the day!
I really feel that the software support…
I really feel that the software support team consistently tries to do a good job. And this time those involved also tried but the result didn't work for me because it involved not using an https vehicle. When I tried to use their solution my PC antivirus software went nuts and in the end I wasn't able to resolve my problem - having access to my site statistics.
2025年12月24日
自発的なレビュー
Pair Networks からの回答
Thank you for leaving this valuable feedback, we will look into this matter and hope that we can provide a better experience in the future!
Asked about IPv6 and got very detailed information
Sent a request to understand the pros and cons of enabling full IPv6 support in my server and got a comprehensive explanation. Once I decide, it'll be very easy to activate the dual stack.
2025年12月15日
自発的なレビュー
The support from Pair is very nice.
2025年12月25日
自発的なレビュー
Pair Networks からの回答
Glad to hear that and thank you for taking the time to leave this feedback to us!
Everything went well except that your…
Everything went well except that your system does not permit me to pay the bill in advance.
2025年12月24日
自発的なレビュー
Pair Networks からの回答
I am sorry to hear that the billing system is not meeting your needs. I will make sure that we look into this and I hope that we are able to accommodate this in the future! Thank you for leaving this valuable feedback.
Quick response and very knowledgable.
2025年12月21日
自発的なレビュー
Problem solved!
Thanks. Agents were able quickly to diagnose my problem, suggest a fix; and then follow up. Many thanks!
2025年12月20日
自発的なレビュー
Pair Networks からの回答
This is absolutely what we love to hear! Thanks for taking the time to leave this feedback.
Excellent overall experience
Excellent overall experience. The Client Service person was knowledgeable, reassuring and gave me an understanding of what needed to be done and why.
2025年12月18日
自発的なレビュー
Great tech support that went beyond
Great tech support that went beyond my original request. The Pair person recognized my requirement and proposed a different solution that resolved my issue and save me some time.
2025年11月20日
自発的なレビュー
Super quick response
The response was super quick and I got all the help I needed with the issue I had on the 2-way authentication for my account
2025年12月18日
自発的なレビュー
Pair Networks からの回答
Our support team is always happy to help keep your account safe and secure. Glad to hear that expectations were met! Thank you for taking the time to leave this feedback.
kind and helpful
The fact that the young man was able to find the button to push to cancel the automatic renewal of the domain name and the ensuing fees. And he was very nice and sympathetic over my husband's death (11-23-25). Unfortunately, he did not see anyway to refund the fee or any part of it, but that is not his area of operation; he did what he could do. My husband would have liked to be able to use it to create a line of home made pastels, but unfortunately our time here is finite, even tho we think we'll live forever. Thank you for your service.
Sincerely, Evelyn Brown
2025年12月5日
自発的なレビュー
Pair Networks からの回答
I would like to extend my personal condolences to you and your loved ones during this hard time. The Pair team wishes you all the best in this New Year! We are truly thankful for you taking the time to leave this feedback.
Always a professional experience when…
Always a professional experience when working with pair!
2025年12月9日
自発的なレビュー
Pair Networks からの回答
Excellent to hear that and thank you for taking the time to leave us this feedback!
They never leave you alone with your…
They never leave you alone with your problems.
2025年12月3日
自発的なレビュー
Pair Networks からの回答
Glad to hear that our support team can bring some peace of mind to the hosting experience! Thank you for taking the time to leave this feedback.
The tech support was great
The tech support was great. My goal to connect to a squarespace website was achieved.
2025年12月16日
自発的なレビュー
Pair Networks からの回答
There's nothing we want more than to help our users achieve their goals. Thank you for taking the time to leave this feedback!
The support staff was very helpful in…
The support staff was very helpful in solving my issue.
2025年12月16日
自発的なレビュー
Pair Networks からの回答
That is great to hear! Thank you for taking the time to leave this feedback to us.
Pair Networks からの回答
Glad to hear that and thank you for taking the time to leave this feedback!
Pair Techs are always very responsive…
Pair Techs are always very responsive and helpful.
2025年12月12日
自発的なレビュー
Pair Networks からの回答
Thank you very much for taking the time to leave this feedback! We are always happy to hear that the support team is meeting expectations.
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