Panorama Windows and Doors ロゎ
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Panorama Windows and Doors レビュヌ 

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TrustScore 5段階評䟡の4

4.2

PVC窓提䟛業者
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䌁業情報

  1. PVC窓提䟛業者
  2. ドア補造業者
  3. ドア提䟛業者
  4. 窓ガラス蚭眮業
  5. 窓提䟛業者

圓該䌁業による蚘述

Welcome to Panorama Windows and Doors, since 2012 we have been providing high quality windows and doors for our commercial and residential clients of Ontario. Whether your new project is commercial or residential, look no further then Panorama Windows and Doors. As an innovative company we believe in providing premium windows and doors that are unique and functional, and will instantly add elegance, value and security to your property.

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4.2

ほが満足

TrustScore 5段階評䟡の4

7件のレビュヌ

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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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4.2

すべおのレビュヌ

(7)

過去12か月のレビュヌ数: 0件

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5぀星のうち5の評䟡

Otto help us to replace patio door and


Otto help us to replace patio door and three windows in our house. I’m 100% satisfied.

2024幎11月9日
自発的なレビュヌ
Panorama Windows and Doors ロゎ

Panorama Windows and Doors からの回答

Thank you for your review! We’re happy to hear that Otto helped make the replacement of your patio door and three windows a great experience. We truly appreciate your trust in Panorama Windows and Doors and are glad you’re 100% satisfied with the results!

5぀星のうち5の評䟡

windows and doors replacement

My journey with Panorama began a year ago when I replaced front door in my cottage north of Barrie. I was pleasantly surprised that Panorama operate in Kitchener. Tons of positive experience with sales. Windows installation was done in a day. Special thanks to Denis.

2023幎4月15日
自発的なレビュヌ
Panorama Windows and Doors ロゎ

Panorama Windows and Doors からの回答

Thank you for your review! We’re happy to hear that we helped make the replacement of your patio door and three windows a great experience. We truly appreciate your trust in Panorama Windows and Doors and are glad you’re 100% satisfied with the results!

5぀星のうち5の評䟡

front windows

Getting my windows replaced was a little challenging this year due to the covid delays. I had called 5 or 6 companies and got the same if not a longer timeline for production. I went with panorama because they are close to my area and I’d rather deal with a local company. Even though the wait was quite long, it was worth the wait in the end. My new windows look amazing, I got them in black colour and it really goes well with the rest of our home. So far I can notice that my place is more quiet, there aren’t any drafts or leaks, like my old windows had so I am very thankful that Panorama was able to complete this installation at a fairly reasonable timeline, considering the current delays with any home improvements. Thanks Panorama team, we appreciate you working hard despite having to deal with this ongoing issue. Keep up the good work

2022幎8月1日
自発的なレビュヌ
Panorama Windows and Doors ロゎ

Panorama Windows and Doors からの回答

Thank you for your review! We’re happy to hear that we helped make the replacement of your patio door and three windows a great experience. We truly appreciate your trust in Panorama Windows and Doors and are glad you’re 100% satisfied with the results!

5぀星のうち1の評䟡

Bait and switch

This company was misleading. When I called and explained that we had to replace one patio door (gave her size and specs) and asked for a price I was told that the job would cost just about $2100. They then sent a salesperson out. To begin with he was condescending to me when I asked how well the door would insulate. He gave me a scientific jargon filled answer and when I asked for more clarity he implied that I should understand the science behind the heat ratings and the chemistry of the silver in the door. He actually asked me if I didn't take chemistry. I replied that I did 20 odd years ago. I could deal with his attitude until he said the company does not do jobs under $5000 and as such we'd need to replace other doors or windows. He said only contactors would do that job and put in substandard or even dangerous doors.

2022幎9月8日
自発的なレビュヌ
Panorama Windows and Doors ロゎ

Panorama Windows and Doors からの回答

Hello Lana,

We apologize for providing a negative experience, however we’d like to go over a few points from your review:

First of all our price list is open to the public upon request. The quote of $2,100 that you’re referring to is not a quote for any size patio door that we carry. Our standard patio doors are priced according to the standard size category that it falls into. If you had called on the phone to get a quote you would have gotten a range between $2,600 and $3,800 - all dependent on the size, colour and quantity of products purchased.

We do not have a minimum order equivalent to price. Should you purchase 3 products or more we can then apply our running promotion of 20%, therefore if you purchase one product, such as a door, this promotion will not be applicable.
If we quote a custom sized patio door (such as in your case) - this door will cost even more, due to its custom size. The same applies to any custom products.

In respect to your second point about the “scientific jargon”: it truly is difficult to reiterate energy ratings for products. For instance here is the energy rating of a standard sliding door we supply:

“Thickness OD Grills U-Value Imperial DG1 Eco Gain 180 /with Argon 3/3mm 3/3mm 1 1 No Yes DG1 Eco Shield 270 /with Argon 3/3mm 3/3mm 1 1 No Yes U-Value Metric 0.31 0.31 0.30 0.30 1. 76 1. 76 1.70 DG1 Eco Max Shield 366 /with Argon 3/3mm 1 Energy Rating 32 28 SHGC CR ENERGY STAR Zone - Canada 2010 0.53 0.47 56 2015 ENERGY STAR Zone - USA ABC 56 19 1.70 No 3/3mm 1 Legend: Yes 0.29 0.29 1.65 1.65 17 16 15 0.28 0.25 0.21 0.19 58 58 58 58 AB A A A A • USA ENERGY STAR Designations: “N” Northern, “NC” North Central, “SC” South Central, “S” Southern • Standards: U-Values = NFRC 100-1; SHGC/VT = NFRC 200-1; CR = NFRC 500-1; ER = CAN/CSA A440.02-04 • OD = IG Unit total thickness (inches) • SHGC = Solar Heat Gain Coefficient 1|2 1 N, NC, SC, S N, NC, SC, S N, NC, SC, S N, NC, SC”

It is no surprise that it is rather difficult to put the above in layman's terms, therefore our reps do their best to explain this in the most simple ways. When you buy a TV for example, the store clerk might explain the great quality of the screen, however he will not be able to explain what makes the screen work the way it does without going into very technical detail.

We truly value criticism from our customers when the criticism is truthful and constructive, however after investigating your situation we do not see anything that we did wrong here. Our office staff was polite, our rep was punctual and did his best to explain what was confusing, he even applied extra discounts, trying to appease your expectations.

We hope that you didn’t write this review out of frustration, and that your criticism came from a place of honesty.
We apologize again, we hope you have a great day.

5぀星のうち5の評䟡

windows


They are a top-notch windows replacement company that provides quality services with great customer care. I am very satisfied so far, and it's been an easy experience overall!

2022幎4月16日
自発的なレビュヌ
Panorama Windows and Doors ロゎ

Panorama Windows and Doors からの回答

Thank you for your review! We’re happy to hear that Otto helped make the replacement of your patio door and three windows a great experience. We truly appreciate your trust in Panorama Windows and Doors and are glad you’re 100% satisfied with the results!

5぀星のうち5の評䟡

Windows replacement

We are extremely happy with Panorama windows and doors and Otto Maan. Otto was very helpful throughout our whole remodel and even keeps in touch after the job was completed. The product he sells is excellent but his word and honesty is even better. He never made an promises he couldn't keep and we are very thankful.

2021幎9月24日
自発的なレビュヌ
Panorama Windows and Doors ロゎ

Panorama Windows and Doors からの回答

Thank you so much! We are truly happy to hear that you guys are happy with the new window replacements :)
Enjoy, stay safe, and come visit any time ;)
Always Yours,
Panorama windows and doors

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