Not Basics レビュー 

667
TrustScore 5段階評価の4.5

4.7

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5つ星のうち5の評価

I was looking for a brand to replace all my mainstream basic wear from and I’m so glad I found Not Basics. I’ve now made multiple purchases - I have the high neck and v neck drop tops in multiple colo... もっと見る

企業が回答しました

5つ星のうち5の評価

I absolutely love Not Basics and can’t wait to see how the brand develops! The Relaxed Fit T-Shirts are definitely a favourite of mine. They have that casual, oversized fit I was looking for,... もっと見る

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5つ星のうち5の評価

Everything I've bought from here so far (mostly bodysuits in different styles) is such good quality. I love that the fabric is doubled up in the body so you get a really smooth line and they're so fla... もっと見る

企業が回答しました

5つ星のうち5の評価

Really impressed and would recommend! I have been switching to natural fibre clothing and tested out a range of tops and bottoms from Not Basics and I am beyond impressed. They are so comfy, made... もっと見る

企業が回答しました

企業情報

  1. 衣料品店
  2. 婦人服店

当該企業による記述

You’ve never seen basics like this before.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

667件のレビュー

5つ星
4つ星
3つ星
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1つ星

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ネガティブなレビューの 88%に回答しています

通常2週間以内に回答

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4.7

すべてのレビュー

(667)

過去12か月のレビュー数: 216

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5つ星のうち1の評価

Genuinely awful products

Genuinely awful products. For leggings that are over £30, they're no better than Primark leggings, just with a more sustainable supply chain. Both items I purchased were completely see-through and not even remotely wearable in public, and most likely won't survive a single wash. Both pairs also arrived looking worn, and stitching had come away completely on one. Returned both items and am now back on the hunt for organic cotton/natural fibre leggings.

So far customer service have been great however that doesn't negate the poor quality products.

2026年2月27日
自発的なレビュー
Not Basics ロゴ

Not Basics からの回答

Hi Katie,

Thank you for sharing your feedback, and we’re truly sorry to hear that your recent experience with our leggings was so disappointing.

We completely understand how frustrating it must be to receive items that didn’t meet your expectations in quality or condition - this is never the standard we aim to deliver.

We’re glad our customer service was able to assist you, and we really appreciate you letting us know about these issues.

Please don't hesitate to get in touch at hello@notbasics.co.uk if you have anymore feedback or questions.

All the best,
The Not Basics team x

5つ星のうち2の評価

I have several tops from this company…

I have several tops from this company and they appear at first to be of fantastic quality. Lovely soft material, great thickness, super fit. However after a few washes at 30° and being air dried, all of the tops now present a ‘bobbly’ effect. Not so bad on the black ones as it’s hard to see the bobbles, but on the green, pink and white ones, it looks terrible.

2026年2月25日
自発的なレビュー
Not Basics ロゴ

Not Basics からの回答

Hi Antonia,

We're so sorry to hear you aren't happy with your purchase, it's not at all what we want for any of our customers.

As a small business, every order matters hugely to us, and we're genuinely disappointed that you haven't had a positive experience.

We have reached out to you via email but please don't hesitate to get in touch with hello@notbasics.co.uk so we can look into this further.

All the best,
The Not Basics team x

5つ星のうち5の評価

Excellent Quality

Excellent Quality

If you are trying to get plastic materials out of your clothes this is the best brand to go to.

Material is excellent quality
Style and fit great too

Really recommend

2026年2月9日
自発的なレビュー
Not Basics ロゴ

Not Basics からの回答

Hi Natalia,

Thank you so much for taking the time to leave us a review - we really appreciate your lovely feedback!

It is so nice to hear that you are happy with the quality and fit 😍 - thank you for your continued support,

All the best,
The Not Basics team x

5つ星のうち3の評価

Let’s start with the positives

Let’s start with the positives. The fabric is lovely and I love how thick the vests are. I’d prefer the round next being at the front instead of a v-neck. The leggings also feel wonderful on.
Now the negatives. Unfortunately I found the vests way too short. I am not a tall person and I kept having to pull them down and they didn’t tuck into my jeans, very annoying. Also the stitching came loose in both black and white vests, so the quality wasn’t great in this respect. They are also a very snug fit.

When I put the leggings on the stitching would snap around the waistband, so again, some kind of manufacturing issue here. Great grounds for wonderful basics, but too much wrong with them for me to buy more right now.

Please look at lengths of vests and stitching!

2025年12月1日
自発的なレビュー
Not Basics ロゴ

Not Basics からの回答

Hello!

Thank you so much for taking the time to leave such detailed feedback.

We’re so pleased that you loved the fabric and thickness of the vests, and that the leggings felt great on.

We’re very sorry to hear about the issues you experienced with the the stitching on both the vests and leggings. That certainly isn’t the standard we hold our products to and would love to get this sorted for you.

If you wouldn't mind sending some photos to hello@notbasics.co.uk we would love to look into this further.

Please don't hesitate to reach out if you have anymore comments/questions and thank you again for your honest feedback.

All the best,
The Not Basics Team x

5つ星のうち1の評価

I am still waiting for my refund/refund…

I am still waiting for my refund/refund confirmation and exchange after a while. One of the bodysuits also completely stunk of smoke when it came out of the packet :(

2026年2月19日
自発的なレビュー
Not Basics ロゴ

Not Basics からの回答

Hi Abi,

Thank you for your message, and we’re so sorry to hear about your experience.

Firstly, we sincerely apologise that you're exchange took longer than expected - I can see the new item has now arrived with you and we hope you love it!

We’re also very concerned to hear that one of the bodysuits had a smoke smell when you opened it. That is absolutely not acceptable, and we’re truly sorry this happened. All items should arrive fresh and in perfect condition, so we will be investigating how this could have occurred.

Please don't hesitate to reach out hello@notbasics.co.uk if you have anymore comments/questions.

Thank you for bringing this to our attention - we genuinely appreciate it and want to make this right for you as soon as possible.

All the best,
The Not Basics team x

5つ星のうち5の評価

Great brand!

I'm enjoying making the switch to natural fibers.
I have the leggings, which are soft and comfy. And multiple long sleeved tops, that are good for both office, active wear and at home slobs.

2026年2月19日
自発的なレビュー
Not Basics ロゴ

Not Basics からの回答

Hi Jemma,

We really appreciate you taking the time to write us a review. It's so great to hear you are loving your Not Basics!

Thank you again for your support, it truly means so much to our small business. 💛

All the best,
The Not Basics Team x

5つ星のうち5の評価

Fantastic quality

Fantastic quality, really can’t find similar on the high street anymore! Love that they’re a small independent business, really fantastic customer care. Won’t get my basics anywhere else now. They fit true to size, and by that I mean that an XS is really an XS (smaller than what you find on the high street nowadays since sizes have been getting bigger and bigger, but more true to the actual size it should be!). They wash beautifully as well, just make sure not to tumble dry given the elastane content. Super comfortable on the skin.

2026年2月19日
自発的なレビュー
Not Basics ロゴ

Not Basics からの回答

Hi Beatriz,

Thank you so much for taking the time to write such a lovely review!We’re absolutely thrilled to hear how much you’re loving the quality of our pieces.

As a small business, your support and feedback always makes our day! We also really appreciate your comments on sizing. It's very helpful for us and also for other customers 💌.

Thank you again for your continued support.

All the best,
The Not Basics Team x

5つ星のうち4の評価

Lovely quality- sizing issues

I ordered a range of tops, unfortunately the first delivery they were two small.

The exchanged took rather along time but the new sizes eventually arrived and unfortunately they are still on the snug size.
The sizing isn’t very forgiving at all, I’m a 14 and the XL is still a bit tight.
The quality of the tops is very nice. But definitely size up!

2026年2月4日
自発的なレビュー
Not Basics ロゴ

Not Basics からの回答

Hi Phoebe,

Thank you so much for taking the time to share your experience with us - we really appreciate all feedback.

Thank you also for sharing your experience with the sizing - it really is very useful to us and to other potential customers!

We also apologise for the delay with your exchange. That’s certainly not the experience we want anyone to have, and we’ll be looking into this to see where we can improve.

Please don't hesitate to get in touch with anymore questions or feedback - we're always happy to help.

All the best,
The Not Basics Team x

5つ星のうち5の評価

The leggings are so comfortable my…

The leggings are so comfortable my daughter loves them for doing Pilates. I have a green wide leg pair and for the first feel special in them

2026年2月12日
自発的なレビュー
Not Basics ロゴ

Not Basics からの回答

Hi Judith,

We really appreciate you taking the time to leave us a review!

We’re so glad your daughter is loving the leggings for Pilates and that you’re enjoying your green pair too!

Thank you so much for your continued support 🫶

All the best,
The Not Basics Team 💌

5つ星のうち5の評価

The best quality clothes I own

The best quality clothes I own. I will never buy my basics from anywhere else! Please start doing dresses especially maxi dresses!! And more colours! 🩷

I recommend to anyone looking for long lasting, organic cotton clothes that wash really well. Perfect for my capsule wardrobe

2026年2月11日
自発的なレビュー
Not Basics ロゴ

Not Basics からの回答

Hi Rachel,

Thank you very much for taking the time to leave such a lovely review - it makes our day to hear we are your go-to for basics. Thank you also for your dresses suggestion, I will pass this on!

Your recommendation and support mean so much to us 😍.

All the best,
The Not Basics Team x

5つ星のうち5の評価

I bought two pairs of leggings from Not…

I bought two pairs of leggings from Not Basic a while ago. I tried one pair first, they fit perfectly, felt beautifully firm, so I washed both pairs before wearing them. Only afterwards did I realise the second pair was a different style and didn’t suit my body type, or possibly had a small design fault.

Eva was incredibly helpful from the very beginning. Even though the company had every right to say there was nothing they could do, she still arranged to send me a new pair. The communication was smooth, kind, and genuinely caring, something you don’t often experience with customer service these days.

I also love that the leggings are made from organic cotton and have that supportive, high‑quality feel that so many other leggings lack. This experience really showed me that I can trust Not Basic with future purchases.

I truly appreciate all the help and the extra effort they put in. Wishing this company all the success, they absolutely deserve it.

2026年2月3日
自発的なレビュー
Not Basics ロゴ

Not Basics からの回答

Hi Laura,

Thank you so much for taking the time to leave such a thoughtful and thorough review! 💌

We're so pleased we could help you with your leggings and get everything sorted for you - It makes our day that you are so happy with your purchases.

Thank you again for your continued support!

All the best,
The Not Basics team x

5つ星のうち5の評価

Other clothes brands take notes…

I’ve ordered many times from Not Basics and I am really happy to have discovered their brand!

Organic cotton leggings (wrap waistband): 10/10 the best leggings in existence- extremely comfortable, fit great and are surprisingly nice and warm. Also really thick so not see through at all. I can tell the thought and care that went into the design.

Essentia work trousers: an absolute lifesaver for me as I haven’t been able to find a single other pair of work trousers which are majority natural fabric. They are also very comfortable.

Crew neck long sleeve tops: I own about 5 of these and wear them VERY often. I have had an issue with the hem of one of the sleeves after some wear but I think I can fix it relatively easily.

I would say overall all the products I have tried are true to size. I am normally a small but have sized up to medium when I want a looser fit and I am happy.

All the pieces are made with the thick, high quality fabric you would expect from a premium brand.

They also have a friendly, real and honest vibe which I appreciate, makes me feel glad to be supporting them <3

Please keep doing what you’re doing Not Basics and anyone who is thinking about ordering from them, go for it!

2026年1月24日
自発的なレビュー
Not Basics ロゴ

Not Basics からの回答

Hello!

Thank you so much for taking the time to leave such a thoughtful and thorough review!

It really makes our day to hear that our leggings, work trousers, and crew neck tops have become staples in your wardrobe 💛.

We really appreciate your kind words, thanks again for your support and for encouraging others to give Not Basics a try.

All the best,
The Not Basics team x

5つ星のうち5の評価

I loved everything that i’ve bought so…

I loved everything that i’ve bought so far, very good quality and comfortable garments. I plan to buy more different pieces; it would be interesting to see more colours and different tops!!

2026年2月8日
自発的なレビュー
Not Basics ロゴ

Not Basics からの回答

Hi Leticia,

Thank you so much for taking the time to leave a review 💛

We’re so glad to hear that you’ve loved everything you’ve purchased so far!

We also love hearing your all your suggestions - Thanks again for your continued support!

All the best,
The Not basics team x

5つ星のうち5の評価

So glad I came across this company

So glad I came across this company! My skin had become sensitive to materials so I knew that I needed some organic cotton. Quality great quality which met my expectations. Fit was amazing hence why I have repurchased, best leggings very flattering. After purchasing black leggings they were so good I recently bought a brown top and leggings and honestly feel so comfortable in them, game changer. I literally live in these clothes. I received a black pair of Leggings and there was a lose thread, I raised this to their attention and they replaced straight away, great customer service. I also love that they are sisters and their back story which meant I am sold into the brand. I will be purchasing more clothes in the future and am so glad I found this brand.

2026年2月8日
自発的なレビュー
Not Basics ロゴ

Not Basics からの回答

Hi Rebecca,

Thank you so much for taking the time to leave such a lovely review 💛

We’re thrilled to hear that our organic cotton pieces have been a game changer for you and that the fit and comfort are exactly what you were looking for.

We’re also so glad that our customer service was able to sort the loose thread quickly, and that our story resonates with you. Your support truly means the world to us 💌

All the best,
The Not Basics Team x

5つ星のうち5の評価

Fab products and service

Great quality, lovely fabric, really comfortable. Not cheap but very good.
Great customer service, speedy delivery and simple returns.
Not clear how to access loyalty points but that's a minor.
Would love mix and match discounts and more vest shapes.
Highly recommend.

2026年2月1日
自発的なレビュー
Not Basics ロゴ

Not Basics からの回答

Hi Linda,

We really appreciate you taking the time to leave us a review and are so pleased to hear you are loving your Not Basics products.

Thank you also for your suggestion about vest shapes- we are always keen to hear what our customers want to see next.

Your feedback about the loyalty point system process is very useful - I will pass this on and look into making this more clear!

Thank you for your continued support 💌

All the best,
The Not Basics team x

5つ星のうち5の評価

Quality and fit is very good

Quality and fit is very good, especially compared to other brands in a much higher price range. They could do a range for taller women, as the flared leggings are a bit short in length. Delivery time is also reasonable.

2026年1月1日
自発的なレビュー
Not Basics ロゴ

Not Basics からの回答

Hello!

Thank you so much for writing us a review! We're so happy you are pleased with the quality.

Thank you also for your feedback about the taller range in the leggings - this is something we would love to offer in the future!

We really appreciate your support 😍

All the best,
The Not Basics team x

5つ星のうち1の評価

Order has still not arrived

Order has still not arrived

2026年1月25日
Not Basics ロゴ

Not Basics からの回答

Hi Lisa,

Thank you so much for taking the time to share your feedback. I’m really sorry to hear about your experience - this is not the standard of service we aim to delivery for our customers.

Your order included a pre-order item, which had a longer delivery window than our usual timeframe. That said, if this wasn’t clear at the point of purchase, we sincerely apologise. We’re already reviewing how this information is displayed to ensure it’s much more obvious going forward.

Please don’t hesitate to get in touch at hello@notbasics.co.uk if you’d like to discuss anything further - we're always happy to help.

All the best,
The Not Basics team x

5つ星のうち5の評価

Sustainable and intentional

The quality of the products are top notch! The care and detail in ensuring they use sustainable materials is what drew me to purchasing notbasic products. I’ve been building a capsule wardrobe with staple pieces and notbasic delivers on that. What I also appreciate is that they don’t over produce. This is something I value as a customer and I wish more brands did this! As a result, products go out of stock quickly but it just shows how much customers are loving this brand! They are on point in communicating when items will be back in stock and as a previous customer I appreciate having the opportunity to pre order products. I have purchased the leggings in multiple colours.. I initially ordered one and had to order more because I loved the way it fit on my body!! Not to mention it fits so comfortably and the material feels breathable. It doesn’t feel tight or suffocating, with plenty of room to move. Items are true to size and it’s helpful to see the scale of fit for each product as per customer feedback so you can purchase with peace of mind. It is also clear on the website how to get in touch with customer service. Loving notbasic and hope you all do too!

2026年1月19日
自発的なレビュー
Not Basics ロゴ

Not Basics からの回答

Hi Germaine,

Thank you so much for taking the time to write us such a lovely review!

We’re so happy you’ve been loving the leggings (and in multiple colours!) and that you've found our size guides useful.

Your support and kind words really mean the world to us 💌

All the best,
The Not Basics team x

5つ星のうち5の評価

Favourite leggings

Great quality leggings - thick cotton, not see through and feel durable. I bought a size S (I was a size 10 pre pregnancy) in the wrap leggings postpartum and they are my go to favourite item. The wrap style acts as a nice bit of support round the waist! I equally love the original waistband leggings (which I think I bought in a M and also they fit great) but I am finding myself gravitating towards the wrap ones just because my tummy needs a bit more support at the moment! I’ve bought them in 3 colours plus another pair for my mum to try! Super comfy for every day activities. Customer service has been great as I got a really quick reply on instagram when I asked about the restock! Please don’t stop making these 😊

2025年12月11日
自発的なレビュー
Not Basics ロゴ

Not Basics からの回答

Hello!

Thank you so much for taking the time to write us such a lovely review 😊!

We’re thrilled to hear that the wrap leggings have become your go-to, and that the support and comfort are working so well for you postpartum. It’s also wonderful to hear you’ve shared them with your mum - that really made us smile!

Thank you for your continued support!

All the best,
The Not Basics team x

5つ星のうち5の評価

Love the ethos of Not Basics and Quality

Love the ethos of Not Basics. Everything went smoothly from ordering to delivery. The long sleeved T's and T Shirts are just as described. The quality is great not transparent like most women's t shirts. Will definitely look at more items, leggings are next on my list.

2026年1月11日
自発的なレビュー
Not Basics ロゴ

Not Basics からの回答

Hi Liz,

Thank you so much for taking the time to write a review - it really means the world to us!

It's also very exciting to hear you’re thinking about trying the leggings next 🫶. Thank you so much for your ongoing support!

All the best,
The Not Basics Team x

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