Papadontpreach レビュー 

Extremely disappointed with my experience with Papa Don’t Preach. I purchased an outfit online for approximately ₹80,000, expecting premium quality and service. When my mother collected it in India, several beads were loose and dangling and had to be fixed on the spot.

Once the outfit reached me in Canada, I discovered that the fabric near the zipper was actually ripped. I contacted them several times, but instead of taking responsibility for a defective product, their “solution” was to offer me a new blouse for an additional ₹58,000. Why should a customer pay another ₹58,000 after already spending ₹80,000 on an outfit that arrived damaged?

Despite several emails, I received no proper resolution. For a brand that charges premium designer prices, the quality control and customer service were extremely unprofessional and disappointing. I expected much better.

I’d like to appreciate Simran for her outstanding service. She was attentive, well-informed, and genuinely interested in helping. It’s rare to find such dedicated customer service—highly commendable.

Simran was absolutely wonderful in helping me choose clothing outfits. She has a great sense of style, was very patient, and understood exactly what I was looking for. Her suggestions were spot on, and she made the whole shopping experience enjoyable.
Thanks Simran

Ridiculous customer service.
I have places an order for my heels and the girl who was communicating with me asked me to do the payment right away so that they can send me on time my shipment. Even though the charges were really high of the heels but I didn't cared about it because I liked the heels its my first time shopping with them they haven't even sent me any confirmation of the order the girl said I will start the process of the heel away and ship straight away so that I can wear them on the day I want and she was aware of my excitement regardless when I contacted them how they are going with my shipment after 10 days and the girl was so blank I can clearly see they haven't bothered much after getting the money as I don't need heels as they are not coming when I am expecting I ask them to cancel the heels and refund my money and they have no apologies they just sent me return and exchange policy as it was not a return or exchange I wanted to cancel it because of their behaviour and carelessness .
I won't even recommend them as one star they are worst and money making people only.
Worssssssssssst and worstttttt brand and customer service very highly charged products yes you tried approaching me after I go mad on you I was the who reminded the team that I have placed an order but haven't got an update don't even try to be smart with me .

I recently inquired about ordering a dress for my bridal shower, but was initially told it couldn’t be delivered on time. The following day, the representative I spoke with reached out on her own and informed me the order could be expedited. I was thrilled and agreed to proceed, but then she mentioned there would be an expediting fee of over 43,350 INR (approximately $507 USD), which was almost 50% of the dress’s cost. I found that excessive and decided not to move forward.

The next day, however, the same representative contacted me again, offering to waive the expediting fee completely. I hadn’t requested this, so it struck me as odd and left me feeling like they were simply looking for ways to overcharge their customers. Still, I loved the dress and decided to place the order, with a guarantee that it would be completed and shipped in time for my event. I paid an 80% deposit, with the remaining 20% plus shipping due once the dress was ready for shipment.

When I asked for a template for the measurements, the template they provided was unprofessional and unclear, as if a child is asking for measurements. After asking for clarification, they scheduled a video call with a stylist, which helped, but this back-and-forth added unnecessary hassle. Weeks later, when I checked in for an update, the representative’s responses became inconsistent—shifting from confident assurances to vague comments like, “We are trying our best and hoping for the best.” Naturally, I questioned this, and she reassured me it would be completed on time.

The day before the dress was supposed to ship, I asked for confirmation and payment details. Despite our earlier agreement, they sent me a link requesting the full amount instead of deducting the 80% deposit I had already paid. It was only after I followed up repeatedly that they corrected this and confirmed the shipment. When I asked for a tracking number, I was told it wouldn’t be available for two days—only to receive it immediately after insisting, lol.

When the dress finally arrived, it was a disaster. It was significantly shorter than the measurements I provided, making it completely unwearable. If it had been too long, I could have altered it, but there’s nothing I can do with a dress that’s too short. Not only was it short, most of the measurements were just wrong. I understand if .5 of an inch goes up or down, but this was way off. After spending nearly $2,000, I now have a dress I can’t use and no solution from the company.

I reached out to the representative to address the issue. The representative sent me pictures showing the dress being measured before it was shipped. However, there were clear problems with these measurements:
1. They measured the length of the dress slanted, which inherently adds a few extra inches compared to measuring it straight.
2. Even with their slanted measurement, the result shown in the picture is still incorrect and doesn’t match the required length. I’m not sure what they were trying to argue, because even the evidence they provided only confirms the dress is shorter than it should be.

To make matters worse, the representative called me again and insisted that I was measuring the dress incorrectly. I even offered to get on a video call and measure the dress in front of them, but the representative refused. This only made it clear they were not willing to take responsibility or resolve the problem properly. They were dismissive and unhelpful. This experience has been beyond frustrating and disappointing.

HORRIBLE customer service! They have ruined the experience of my friend - the bride - with their poor quality trial and INABILITY TO DELIVER ON TIME!!!

I’m from Suriname (South America)
received my lehenga and saree for my wedding. Both are so beautiful. They put all the little details which I required.

Both are just waaww

They also put a little note to make you feel so special. And the packaging was also very beautiful. Everything was perfect.

Delays are always meant to happen with such craftsmanship but the dress was so beautiful that it was worth it! Their customer service team was amazing, they were always updating me with my order and replying immediately to any query I had. Thank you!

Our outfits were so well made and designed!! We looked incredible! Will definitely be a returning client!

Amazing customer service! I needed help figuring out my shoe size and the team were wonderful in helping me out! Love the styles as well.

Wow! I am amazed with their customer service and the way they take care of their international customers! Loved my Sangeet Lehenga! It was the most beautiful lehenga I’ve ever worn 🥹 Thank you PDP!!!!

I loved the lehnga and all the support I got from the team. There were some logistical issues where the trial wasn't available on the set date but everything worked out perfectly in the end.

Simply amazing! The outfit feels like second skin and I had been looking to wear Papa don’t preach for so long. Finally I lived the dream as bridesmaid at my sister’s wedding.

I recently purchased an item from Papa Don’t Preach, and the experience was exceptional! The service was top-notch, ensuring a smooth and enjoyable shopping process from start to finish. The item I received was exactly as described and looked just as stunning as it did online. I have received countless compliments on my purchase, and I couldn't be happier. Papa Don’t Preach truly delivers on quality and style. Highly recommended!

Arrived on time, great customer service and fitted me perfectly

Thank you so much for an amazing shopping experience with you guys. Your brand is too good n unique. Loved the vibrant colors in ur collection. Will surely continue my trust in this brand 🥰🥰😍😍

Riddhiiiii helped me with all my shopping! I got my grad outfit, sangeet lehenga and haldi outfit. The grad outfit arrived on time and was BEAUTIFUL! Got so many compliments on it, made me feel like a star! Ultimate boss vibes. Cant wait for the other two outfits😍

I absolutely loved my experience with this brand! I bought a Sari and a two piece pant suit, a bag , jewlery and some costume made shoes. I did such a big purchase for a first buy, but I wanted everything for an event I had in Ibiza, so I risked it after checking the comments of the brand.
And I got to say that they called me more that three times in video call to make sure my measurements were correct, and they basically looked at me while I was measuring myself to see if I was doing it right.
The dresses I received were exactly what i saw in the website, and they looked amazing. The bag is sooo precious and the jewelry very unique.
My only issue was that the shoes were sent in a wrong size, but they immediately made new ones and try to send it as fast as possible. This shoes are so unique that it was absolutely worth the wait.
Such amazing customer service!
Im very happy with this brand!
The real deal!

Amazing service! Professionals! Beautiful outfits! On time!