Papaki レビュー 153

Η επιλογή σωστών συνεργατών είναι πολύ μεγάλης σημασίας για κάθε επιχείρηση! Θέλουμε να ευχαριστήσουμε δημόσια την ομάδα του Papaki.com για την άψογη εξυπηρέτησή που μας παρέχει και ειδικότερα για την πρόσφατη επίλυση ενός σημαντικού τεχνικού μας ζητήματος, με αμεσότητα και επαγγελματισμό.

Great customer service! Very professional status! A+++

Χρησιμοποιούμε το papaki χρόνια τώρα. Η τηλεφωνική εξυπηρέτηση είναι άψογη! Ευχαριστούμε για τις υπέροχες υπηρεσίες.

Support is fast and knowledgeable.

In the last 3 years with Papaki, I had the best customer support whenever I needed it.

ALL AUTOMATIC!!!
ΟΛΑ ΑΥΤΟΜΑΤΑ!

Η καλύτερη εξυπηρέτηση και οι καλύτερες τιμές που υπάρχουν.

Whenever I needed them, they were there, either it was a phone call or a chat, always providing the right solution! They are fast and effective!

They charged my card illegally without my authorization.

they give gifts domains like .store and the next year charge you without asking 80 euros.

Απατη. Σου δινουν δωρο κανα domain τυπου .store μαζι με αυτο που αγοραζεις και σε εναν χρονο σε χρεωνουν 80 ευρω για το .store μονο.

Είμαστε μία μικρή εταιρία web development και ευχαριστημένοι πελάτες τους για πάνω από 12 χρόνια. Tους προτείναμε όλο αυτό το καιρό σε όλους του πελάτες μας. Σε αγορά νέου ονόματος προσφέρανε το ίδιο όνομα με επέκταση .store δωρεάν. Δεχτήκαμε το δώρο τους. Ένα χρόνο αργότερα είδαμε μία χρέωση 65 ευρώ. Ανανέωσαν αυτόματα το όνομα και χρεώσανε το ποσό. Οι ίδιοι, ποτέ δεν ενεργοποιήσαμε αυτόματη ανανέωση και ούτε λάβαμε σχετική ενημέρωση για την επερχόμενη χρέωση (σε αντίθεση φυσικά με τους ισχυρισμούς τους). Σε επικοινωνία μας, τους ζητήσαμε να δώσουν μία λύση, δεν υπήρχε όμως καμία απολύτως διάθεση. Η συνεργασία μας με το παπάκι άξιζε για αυτούς 65ευρώ.

I have over 30 domains registered with Papaki.com and I am enjoying some decent discounts.

As a domain name registrar it is a good company since it is one of the largest in Greece.

But...

Recently they revamped just their main site and left their control panel with the same look and feel since 2005 (I don't know the year exactly).

What I do know is that as of 2023 there is no mobile friendly control panel, nor a mobile app and no plan of providing one.

They have also developed new tools for marketing (Pixida) and digital invoicing (Oxygen) but, for me, not providing a solid mobile experience for their control panel is a great disservice to their old as well as their new clients.

What happened to "mobile first" guys? Not interested because your control panel is not indexed by search engines or maybe you don't have enough money to invest for this?

the slowest website I have ever met! GUYS!!! FIX THIS @@@ SITE

waiting for more than an hour at the telephone , trying to fix my eshop that was down... i was really feelling helpless ... paying 31 euros per month only for hosting... felt so stupid... ofcourse i ll change hosting company...

Extremelly bad connection and support from the day that sold as a company really bad support noone answers the phone and the live chat is the worst and also the support is comning after 5 days

Customer service is their biggest flaw. At any time you will have to wait at least 45 minutes to get your answer. They frequently change their servers and there was one time they forgot to update my nameservers so my websites were down for 2 days and it was a complete disaster for me. I had 5 different shared hostings on papaki and I moved them all to a different company. Now I only use papaki as a domain registrar. Even an employee of theirs told me about their subsidiary company (tophost.gr). I haven't tried it but at least their support is better.

I have used Squarespace for years and never had a problem. Everything runs smooth and instantly from the time you make the payment. Unfortunately, this time I had to go with papaki as Squarespace doesn't support .gr. We bought the domain and Professional Web-builder that gives you 20 emails. I set up two emails on Plesk as per the instructions. However, the webmail link doesn't work and therefore I cannot use the business email which is the reason I bought the domain in the first place. So I had to contact the customer service. I firstly emailed them but I had no luck. Then I called them being in the queue for 1.5h with no luck either. Lastly, I thought to use the web chat. From the moment I stated the issue with screenshots and copy to the moment I got an answer it took 2.5h. Of course the answer was irrelevant. The person I was chatting to didn't even know the plan I have bought or if they have activated the service. Every irrelevant response was taking 40min. I am still waiting in the same chat (3.5h later) and still no word about the issue, how to fix it or who is going to fix it. This is ridiculous, humiliating and unprofessional. I have wasted my money and so much time dealing with this appalling company and its no-existent Customer Service and Support Centre.