Paper Divas ロゎ
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Paper Divas レビュヌ 

2,684
•
TrustScore 5段階評䟡の4.5

4.6

文房具店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Excellent customer service and quality product. I ordered 120 wedding place cards with individual names in two batches, and they were all perfect. Highly recommended.

5぀星のうち5の評䟡

Fast delivery and invites looked amazing. Good quality, thick card, and packaged well so as not to get damaged during transit. The whole process to choose and personalise our invites and all the match... もっず芋る

5぀星のうち4の評䟡

Beautiful quality, prompt receipt of product. My only negative is the actual size of card. Yes, it was advised at purchased, but seeing it online is SO much different than in hand. Print very small... もっず芋る

5぀星のうち5の評䟡

I absolutely love Paper Divas. It's the first time I've used them and I bought 21st birthday invitations, thank yous and place cards for my daughters celebration. They looked stunning and were so e... もっず芋る

䌁業情報

  1. 文房具店
  2. ・
  3. りェディング専門店
  4. グラフィック デザむナヌ
  5. 招埅状印刷業
  6. 文房具補造業者

圓該䌁業による蚘述

At Paper Divas we pride ourselves on making it easy for you to choose a card or invitation for that special occasion and add your own personal information and photos. Our extensive range of personalised invitations and stationery is varied and includes affordable products such as birthday invitations, engagement invitations, wedding invitations, birth announcement cards and much more. All printed onto our premium cardstocks and delivered as quickly as the next day! It couldn't be easier to add your own photos and personalised party information. Simply select your design and colour, insert your details, then upload your photos and submit. Alternatively, the Paper Divas' team of graphic designers can setup your invitations for you as part of Paper Divas' premium service. We really hope you love our products as much as we do.

連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

2684件のレビュヌ

5぀星
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1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.6

すべおのレビュヌ

(2,684)

過去12か月のレビュヌ数: 5件

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5぀星のうち5の評䟡

Excellent service

Excellent service. The ordering process worked extremely well, the products were great quality, nicely packed and arrived quickly. All good. One tiny gripe is that the shape of the envelope flap is not as depicted on the online graphic. Hey, it's just envelope so it won't matter to most people, its just that for my specific use its not ideal.

2021幎4月19日
5぀星のうち1の評䟡

LIARS AND MOST PATHETIC CUSTOMER SERVICE

I wrote 2 reviews on the 23 March and 5 April 2021 about the lack of customer service I’ve received from paper divas.
Both reviews have the same exact response from paper divas.
Firstly stating they can replace my order and when I take them up on the offer I get no replies to my emails.
I escalated this case through PayPal and received the exact same response. They reverted back the one time and then ignored me once again. PayPal have taken it in their favour stating that my complaint doesn’t fall under buyer protection. You get something different to what you order and you are not covered...PATHETIC!!!
Paper divas have not contacted me once to try and rectify this issue and claim they will fix and resend but never do.
I can’t reply back to my reviews hence I revert to putting another one up and will continue to do so until I get a refund.
DO NOT USE PAPER DIVAS, THEY ARE A RIP OFF AND THE QUALITY AND CUSTOM SERVICE ISN’T WORTH PAYING FOR!!!

2021幎4月12日
自発的なレビュヌ
Paper Divas ロゎ

Paper Divas からの回答

Hi Mirna, Thank you again for your feedback regarding your experience with Paper Divas. As mentioned on both occasions previously, I am very sorry that you are unhappy with your experience with us. We take great pride in being a small Australian business that offers the highest level of customer service. Unfortunately as you created a PayPal claim without contacting us first, the outcome from PayPal is completely out of our hands. I can understand you are frustrated that they decided in our favour- stating the products received were as ordered and simply a change of mind for a personalise product does not qualify for a PayPal claim. As mentioned previously, you can respond to any of our attempts to contact you. I will again copy the initial response below:
I can see that you placed an order for Invitations on 2nd March that were then printed and shipped the following day (March 3rd) and received by yourself. I can further see that a complaint email was received 11 days later on the 14th March and responded to the same afternoon. As explained in the email, our graphic designers edited your artwork to fit the card as unfortunately when it was created online the wording was added off the artwork. If we had printed exactly as per your order uploaded online, your text would have been cropped off the bottom. As such our graphic designers moved up your wording .9cm and then centered the artwork accordingly. They also made other minor changes that you may have noticed to improve the overall appearance and ensure your photo didn't print too dark. As per the email, it was discussed that a reprint can be offered but we would still need to move wording to fit the card size. No response was received by yourself and we assumed you did not want to proceed with a reprint. I can see since then another complaint email has been received and again responded to the following day. I am very sorry that you don't feel these responses have been adequate, and that you are disappointed that our graphic designers made very minor adjustments to ensure your text fits - this is usually one of the reasons we get such high 5 star reviews. We take great pride in being a small business that offers a personalized design service.

5぀星のうち5の評䟡

I've used this service so many times

I've used this service so many times
I had one of the girls specifically design my wedding stationery and she was amazing then since then I've used their existing options and personalised them for thank you cards, baby shower invites, baby shower thank you cards, baby announcements and I dare say will be using them for many more years
The website is super easy to use and ify photos are low resolution I get a warning. Love this service thank you

2021幎1月17日
5぀星のうち5の評䟡

5 Stars

5 Stars. Thank you so much paper divas for the beautiful invites that you produced for my mums birthday. They are just stunning! Thank you for responding to my email so efficiently. I will definitely be in touch to organise invites for upcoming events :)

2021幎1月13日

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