PÄRLA Oral Care レビュー 

225
•
TrustScore 5段階評価の4

4.1

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Absolutely delighted with the Parla tablets . My teeth feel fantastic and look and feel clean, really white and very shiny . Easy to use . So happy with the ethics of the product and no compromise on... もっと見る

5つ星のうち1の評価

Please avoid this company. Like so many other customers we experienced a substantial delay in receiving the products. The customer service is appalling and emails do not receive a response for days.... もっと見る

企業が回答しました

5つ星のうち5の評価

I love my Parla toothpaste! The ingredients are cleaner, my teeth feel so smooth after using it and it’s completely plastic free! Anything I can do to reduce my plastic footprint on this planet is ama... もっと見る

5つ星のうち5の評価

Absolutely love PÄRLA! 💜 My teeth always feel so clean and fresh after using it, and I love that it's a more sustainable swap without feeling like a compromise. The products are gorgeous, the whole b... もっと見る

企業情報

  1. 健康・美容製品店

当該企業による記述

PÄRLA is a sustainable, ethical and effective choice of toothpaste that looks after your smile – and the environment too! It ticks all boxes for eco-friendly tooth care! Good for you and good for the environment!


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4.1

ほぼ満足

TrustScore 5段階評価の4

225件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 88%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(225)

過去12か月のレビュー数: 35件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Absolutely love Parla

Absolutely love Parla! The toothpaste tabs are such a clever idea and make brushing feel so easy and convenient. They’re brilliant for travelling, taste great, and I love the thought that’s gone into making the whole range more sustainable. The brand feels modern, thoughtful and genuinely committed to doing things differently. Such a brilliant product and one I’m very happy to recommend! ❤️

2026年9月22日
自発的なレビュー
5つ星のうち5の評価

I love my Parla toothpaste

I love my Parla toothpaste! The ingredients are cleaner, my teeth feel so smooth after using it and it’s completely plastic free! Anything I can do to reduce my plastic footprint on this planet is amazing!

2026年9月17日
自発的なレビュー
5つ星のうち1の評価

Please avoid this company.

Please avoid this company.
Like so many other customers we experienced a substantial delay in receiving the products. The customer service is appalling and emails do not receive a response for days. When they arrived the metal tube cracked. The other reason to avoid this company is the clever tricks to trap you into a subscription. According to many reviews the products are not as promised. This company pay for individuals and businesses to recommend their products, a friend who is a dentist has been offered all sorts of incentives to push them.

2026年9月15日
自発的なレビュー
PÄRLA Oral Care ロゴ

PÄRLA Oral Care からの回答

Hi there! We’re genuinely sorry to hear about your experience. We’re a small, growing company, and our fulfilment and customer service are handled by real people who are always trying their best. However, we fully appreciate that we missed the mark and were slower than we should have been on this occasion. Please accept our sincerest apologies.

We’re actively growing our team and improving our processes to ensure this doesn’t happen in the future. Please email us at info@parlaoralcare.com with your order details so we can investigate what happened and put things right for you.

Regarding our dental partners, dentists are healthcare professionals who only recommend products they genuinely believe in. We’re incredibly grateful to have such a wonderful community of dental practices supporting PÄRLA’s mission to offer cleaner, dentist-designed, plastic-free oral care.

5つ星のうち1の評価

I bought the dental floss from Ocado

I bought the dental floss from Ocado.

When carefully pulling the floss out it breaks easily in small pieces and I couldn’t even manage to floss my teeth. When I did manage to get some large enough it snapped on first attempt every time. Really disappointing and such a terrible product. I won’t be trying any of your other products as a result as I am not expecting good things if you are happy to sell such a poor product to your customers.

2026年8月24日
自発的なレビュー
PÄRLA Oral Care ロゴ

PÄRLA Oral Care からの回答

Hi Mr Savage, we’re so sorry to hear this — it’s certainly not the experience we want anyone to have with our floss and doesn't sound right. Please email us at info@parlaoralcare.com so we can get this sorted for you straight away. We’d really appreciate the opportunity to put this right!

5つ星のうち5の評価

Great product and excellent customer…

Great product and excellent customer service.

I've been trying to make little changes that make a big difference, both for being a bit more eco but also to support British brands and British made products. Parla fits both of these. A British made product which removed unnecessary water from being transported around within the product, in fully recyclable packaging.

The product is great, albeit does take a little bit getting used to the texture, taste and lower levels of foam which you may be used to from typical commercial toothpastes, but once you have tried it for a few days, it becomes normal. It's actually quite nice that it isn't as sweet as other products too. Being someone with sensitive teeth, the pro line works really well for me (having come from sensodyne) and I find my teeth feel cleaner for longer.

The mouthwash packs a kick, leaving a minty freshness. Some constructive feedback for the company would be to keep the number of units per jar the same between the toothpaste tabs and the mouthwash, as otherwise it means running out at different times and can leave you short if you haven't ordered enough in advance/ahead.

I would also like to see a slightly prompter dispatch, but that's a minor point.

There was a slight snafu with a delivery, royal mails fault, not Parla, but Parla still took ownership of the issue and worked to put it right. I was impressed with Hannah's kindness and professionalism from the customer service team.

Overall, a top quality product. Makes it more eco, from a British brand with no compromise on the quality. Great work!

2026年8月1日
自発的なレビュー
5つ星のうち5の評価

Very pleased with whitening, feels fresher

Am very pleased with the whitening toothpaste. Haven’t tried their other products yet.
Am sure teeth are looking lots better. Reduced stains and plaque. Mouth feels a lot fresher after use.
Takes effort to develop a good oral hygiene routine. Including one of the best toothpastes is key. Parla of course!
Seems expensive but you do not need a lot of paste, so actually reasonably economic. Would definitely recommend.
Was key part of my first serious attempt to improve appearance by daily oral routine. Contains my preferred form of Hydroxyapatite, biomimetic micro, so very pleased. Had to email to find out, so hope they will make that clear in future.

2026年7月13日
自発的なレビュー
5つ星のうち5の評価

Absolutely love PÄRLA

Absolutely love PÄRLA! 💜 My teeth always feel so clean and fresh after using it, and I love that it's a more sustainable swap without feeling like a compromise. The products are gorgeous, the whole brand feels really thoughtful, and the customer service has been brilliant too. It's one of those brands that just makes you feel good about making the switch. Would happily recommend it!

2026年6月18日
自発的なレビュー
5つ星のうち1の評価

I did not get the whitening results I…

I did not get the whitening results I expected from the toothpaste. I have been trying to return my order for a week and a half now. Customer service is non-responsive at best and completely unsatisfactory. Do not order products from this company.

2026年5月29日
自発的なレビュー
PÄRLA Oral Care ロゴ

PÄRLA Oral Care からの回答

Hi Sarah,

Thank you for taking the time to leave a review, although we are truly sorry to hear you feel disappointed with your experience.

We absolutely want you to be happy, and we are concerned to read that you have been trying to contact us without receiving a response. We cannot currently locate an email from you, so please could you email us directly at info@parlaoralcare.com with your order number, and our team will look into this as a priority.

Regarding whitening results, our whitening toothpaste is designed to support a brighter, healthier-looking smile through consistent daily use. It helps to gently remove and reduce surface stains, while supporting enamel health with dentist-approved ingredients. However, as with all non-peroxide whitening toothpastes, it will not dramatically change the natural shade of your teeth in the way professional bleaching treatments can. Results can vary depending on the type of staining, diet, oral hygiene routine, and how long the product has been used. For best results, it should be used twice daily on an ongoing basis, alongside regular dental hygiene appointments.

That said, we never want a customer to feel unhappy or ignored, so please do email us at info@parlaoralcare.com and we will do our very best to resolve this for you.

Best wishes,
Hayley

5つ星のうち5の評価

I was sceptical but......…

I saw the whitening toothpaste and the tabs on offer at Waitrose even though I go to my hygienist every 6 months and have very minimal plaque my teeth do pick up stains I have tried so many whitening toothpastes strips mouthwashes etc., none seem that effective so I was sceptical however, the tabs seem to work I struggled a bit at first I thought chewing them created too much saliva and I thought I was wasting a lot spitting it out so I started crushing them and mixing with the whitening toothpaste I have noticed a difference for sure, my teeth do look whiter with daily use, but the most noticeable part is how clean, fresh and polished my teeth feelfor me it has been an unexpected but excellent result

2026年5月10日
自発的なレビュー
PÄRLA Oral Care ロゴ

PÄRLA Oral Care からの回答

Thank you so much for taking the time to share your experience with PÄRLA. We’re delighted to hear that you decided to give our Whitening Toothpaste and Toothpaste Tabs a try, and even more pleased to know that you’ve noticed such a positive difference!

It’s wonderful to hear that your teeth are looking whiter, but also that they feel so clean, fresh and polished. That beautifully clean, just-been-to-the-hygienist feeling is exactly what we hope our products help deliver.

Thank you again for your kind words and for choosing PÄRLA. We really appreciate your support.

5つ星のうち1の評価

Terrible metal tube.

Terrible metal tube.
Cracked open and leaked everywhere.
Avoid!

2026年4月15日
自発的なレビュー
PÄRLA Oral Care ロゴ

PÄRLA Oral Care からの回答

Hi Phillip! Thank you so much for sharing this feedback with us and we are so sorry to hear that your tube leaked. We would love to explore this further and of course, offer you a replacement or a refund for this tube. Please could you email our team at hello@parlaoralcare.com and we will get this sorted for you right away! Best wishes, Hayley

5つ星のうち5の評価

Fantastic Product and Company

Fantastic website, easy to use and plenty of information.
Order arrived quickly and was nicely packaged.
Customer service proved to be excellent.
Product easy to use, ideal for taking on holiday, great tasting and appears to be effective.

2026年4月4日
自発的なレビュー
5つ星のうち5の評価

Perfectly Parla

Love these tablets ..really happy with Parla as a company and their customer service is excellent.The products work for me and if I’ve ever run out and had to use an alternative I notice it on my teeth so will be using them for the foreseeable

2026年4月2日
自発的なレビュー

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