Paropet レビュー 21

TrustScore 5段階評価の3.5

3.5

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5つ星のうち5の評価

The ParoPet harness is an absolute game changer for my young cocker spaniel! Far from being something I dreaded because of the constant pulling, despite hours and hours of training,my dog would still... もっと見る

5つ星のうち1の評価

Purchased a harness that broke after 2 uses, I contacted paropet and was told they would send me a refund which I agreed to. Since then I have heard nothing and not received a refund after emailing mu... もっと見る

企業が回答しました

5つ星のうち5の評価

I am truly grateful for the rapid response of this company . I had an issue with a harness it was dealt with professionally & respectfully. The concern for my dogs welfare was very apparent from... もっと見る

企業が回答しました

5つ星のうち5の評価

I bought a harness and lead from ParoPet for my 4 month old golden retriever. I need to teach him to walk nicely before he’s fully grown as I don’t want him pulling me nor others over. Ordered this af... もっと見る

企業が回答しました


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3.5

まあまあ

TrustScore 5段階評価の3.5

21件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 71%に回答しています

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5つ星のうち1の評価

I am worried I've been scammed

I am worried I have been scammed. I ordered 15 days ago with an update to say that its on its way on 3rd June. Evri have confirmed this morning on 11th June that my order is still with Paropet and they have not recieved this yet.

2026年6月11日
自発的なレビュー
5つ星のうち5の評価

The ParoPet harness is an absolute game…

The ParoPet harness is an absolute game changer for my young cocker spaniel! Far from being something I dreaded because of the constant pulling, despite hours and hours of training,my dog would still pull at a moments notice almost pulling my arm out of the socket on our walks! We have had the harness for only two days and she is totally different on our walks with the harness on! I can’t wait for our next walk! Thank you parapet! About to order a second harness!!!

2026年6月8日
自発的なレビュー
5つ星のうち5の評価

Truly grateful!!!

I am truly grateful for the rapid response of this company . I had an issue with a harness it was dealt with professionally & respectfully.
The concern for my dogs welfare was very apparent from the first email.

Thank you
The Stockwell family & Harley xx🥰

2026年6月7日
自発的なレビュー
Paropet ロゴ

Paropet からの回答

Hi Stockwell family, thanks for the lovely review, this genuinely made our day. I'm very happy our team was able to sort out any issues you had. Big hello to Harley from all of us, and enjoy your walks together!

5つ星のうち1の評価

Purchased a harness that broke after 2…

Purchased a harness that broke after 2 uses, I contacted paropet and was told they would send me a refund which I agreed to. Since then I have heard nothing and not received a refund after emailing multiple times asking if this has been issued. Would never use this company again

2026年6月1日
自発的なレビュー
Paropet ロゴ

Paropet からの回答

Hi Alice, we're sorry, that's not the standard we hold ourselves to, both the harness breaking and then being left chasing the refund.

I've just checked and can see your refund is on its way, please allow 3 to 5 business days for it to land in your account. If you have any other questions or issues email us at support@paropet.co.uk.

5つ星のうち5の評価

Great

Great! It fits well and is really good in terms of no pulling especially the bungee.

2026年6月1日
自発的なレビュー
Paropet ロゴ

Paropet からの回答

Hi Petra, brilliant, that's exactly what we like to hear. Glad it's working well for you. Thank you for the great review, and enjoy your walks!

5つ星のうち5の評価

I have had a good experience from…

I have had a good experience from Paropet, excellent customer service, when I had a question, when the harness arrived, my dog was happy wearing it, would definitely use Paropet again,and would recommend to friends.

2026年6月2日
自発的なレビュー
Paropet ロゴ

Paropet からの回答

Hi Sheila, thank you so much, this really means a lot. So glad you had a good experience with us, I'll pass on your kind words to the team, and we hope to see you again soon!

5つ星のうち5の評価

The harness and FREE lead arrived in…

The harness and FREE lead arrived in good time and its absolutely brilliant! I have a new, very large German Shepherd who pulled like mad and I couldnt walk him on my own. Ive used this today and walked 2 large dogs alone! Its an absolute game changer! I don't know why people are moaning about delivery time when it clearly states up to 10 WORKING days! Mine arrived within a week. Very pleased

2026年6月2日
自発的なレビュー
Paropet ロゴ

Paropet からの回答

Hi Sarah, thanks so much for the review. Really glad the harness has made such a difference already. Glad we got your order to you quickly, and we're always working to get them out faster still!

5つ星のうち5の評価

Great item

Great item. Looks good, arrived in good time. I emailed an enquiry to customer service and had a response within hours even on the weekend. The harness works as advertised. Me and Mabel had a wonderful stress free walk today. Would recommend.

2026年5月31日
自発的なレビュー
Paropet ロゴ

Paropet からの回答

That is wonderful to hear, we're really glad the harness is working as expected and that you and Mabel had a stress free walk. Thank you so much for the great review, enjoy your walks with Mabel!

5つ星のうち1の評価

Oh dear

Oh dear! How I wish I had read some of these reviews before purchasing two harnesses! I even checked that it was a UK company before buying - thus thinking that the harnesses were manufactured here in the UK. Obviously - it is not UK based and the harnesses are manufactured elsewhere. Needless to say, I am still waiting for the harnesses to arrive 9 days after placing and paying for my order. “Mary”, in her replies to my emails, is polite in her explanations (high demand etc etc) and has even thanked me for my patience! “She” advises that my order is currently in transit (allegedly) and on its way to me. “Mary” has also, apparently, “escalated” my order to ParoPet’s logistics team and she is “confident it will be delivered by next week”. Well, I will wait with anticipation to see whether that indeed occurs! If not, no doubt I will have further exchanges with a computerised “Mary”!

2026年5月31日
自発的なレビュー
5つ星のうち1の評価

Scam

Scam. Don't ship, patronising responses using chat gpt. No urgency or resolution and don't actually have the stock. No update to customers and have to chase. Robotic.

2026年5月29日
自発的なレビュー
Paropet ロゴ

Paropet からの回答

Hi Natalie, I'm sorry for the experience you have had with us. This isn't the experience we want anyone to have. I have checked on your order and see it has now arrived, I hope you're enjoying it and the calmer walks make up for the bad experience! If you have any issues at all, reach out at support@paropet.co.uk.

5つ星のうち4の評価

Good quality item

excellent quality product and really does stop your dog from being able to drag you along! I wish they'd be more honest about shipping times, ordered from the UK and definitely was shipped from overseas. Took about ten days to arrive.

2026年5月28日
自発的なレビュー
Paropet ロゴ

Paropet からの回答

That is wonderful to hear, we're really glad the harness is working well and stopped the dragging that we all know too well. Thanks for the honest feedback on shipping, we'll take it on board to be clearer about delivery times going forward. Thank you for the great review!

5つ星のうち4の評価

Feared this was a scam but great purchase in the end

At first I feared this was a scam order as I ordered a harness a while ago and the order disappeared from the Shop app and the Evri tracking number didn't work. I did receive an email from Mary from Paropet assuring me it was on its way but I wanted to make sure I received it before editing my review. I have since received my order albeit about 10 days later and it is as described so I am happy with my purchase. When clipping the harness on the front it does stop my dog Rigby from pulling but it does get tangled up in my dogs legs sometimes especially when he lifts his back leg for a pee. All in all I am pleased with the harness and thankyou to Mary from Paropet for assuring my order got to me. Just bear in kind delivery takes a little time.

2026年5月28日
自発的なレビュー
Paropet ロゴ

Paropet からの回答

Hi Lisa, thank you for the honest review! It's wonderful to hear that the harness is working and that Rigby has stopped pulling. I'm sorry for the worry around delivery, but we're glad Mary kept you posted, I've just passed your thanks on to her :) On the odd tangle around his legs, this is something we have also noticed whilst using it, and are working on trying to find a solution for. Thank you so much for the great review.

5つ星のうち3の評価

Waiting for delivery hopefully soon

Contrary to some of the reviews I’ve seen I can confirm this company is not a scam, however delivery times need updating on the website and more transparency about this as I did wait 22 days to find out the item was being returned to sender. Fair play to Mary from paropet, she issued a refund (can confirm this did arrive into my bank within a couple days) and also re delivery of a new harness. This is yet to arrive so I can’t comment on this side of things, hopefully when/if it does I can increase this rating.

2026年5月28日
自発的なレビュー
Paropet ロゴ

Paropet からの回答

Hi Steven, we sincerely apologise for the experience you had. This isn't something anyone should have with us. We did have stock issues during this period which have now been resolved, but we should have been far more proactive in letting customers know.

We checked your package and it got lost during fulfilment. A full refund has been processed and a replacement is on the way.

If there's anything else I can do, please email us at support@paropet.co.uk.

5つ星のうち5の評価

One word…MAGIC!!

2026年5月28日
自発的なレビュー
Paropet ロゴ

Paropet からの回答

That is wonderful to hear, magic is exactly the word we love to hear. Thank you so much for the great review.

5つ星のうち5の評価

Having tried most no pull leads and…

Having tried most no pull leads and harnesses to date this one has been the most effective. Grandkids can control the dog with no pulling even the dog seems happier on walks with no one struggling and getting stressed with no pulling

2026年5月26日
自発的なレビュー
Paropet ロゴ

Paropet からの回答

We love reading reviews like this! Your grandkids being able to walk him without a struggle is the best thing we could hope to hear. Thank you for giving us a go and for the great review. Enjoy your walks!

5つ星のうち5の評価

Great customer service 👏

I placed an order for a no-pull collar then got talking to a friend who gave me some helpful advice on how to stop the dog pulling so decided I would cancel the Paropet order and try my friends advice first. I contacted the support email and Mary who answered was very helpful and actioned a refund immediately. Couldn't ask for better customer service. If the training doesn't help, I would definitely purchase from Paropet in the future.

2026年5月21日
自発的なレビュー
Paropet ロゴ

Paropet からの回答

Hi Caroline, thank you for taking the time to share. We're really glad Mary could sort the refund out quickly for you, I've just passed on your thanks to her! We hope your friend's advice does the trick, but if you ever need us, we'll be right here.

5つ星のうち5の評価

There was a delay in my order being…

There was a delay in my order being delivered. I received a very pleasant and timely response to my email from Mary and assured my order would be on its way by the end of the week. The no pull harness and lead are great quality and fits my Dalmatian really well! I would highly recommend.

2026年5月22日
自発的なレビュー
Paropet ロゴ

Paropet からの回答

Hi Eimear, thank you for the recommendation and for bearing with us through the delay. We're sorry it took longer than it should, but we're glad Mary could put your mind at ease and get things moving, we'll pass your kind words on to her. Lovely to hear the harness is a great fit for your Dalmatian too. Thank you for leaving a great review and enjoy your walks!

5つ星のうち5の評価

Great harness, will buy another once puppy fully grown

I bought a harness and lead from ParoPet for my 4 month old golden retriever. I need to teach him to walk nicely before he’s fully grown as I don’t want him pulling me nor others over. Ordered this after watching video on instagram. I did have to check on the order as it took a few weeks but got an immediate reply from their customer support saying it would arrive by the Saturday, it actually arrived earlier. The product itself so far has not disappointed. It’s strong, puppy seems comfortable wearing it and he is already walking so much better. Really happy with it.

2026年5月25日
自発的なレビュー
Paropet ロゴ

Paropet からの回答

Hi Karen, we can only imagine how sweet your little golden retriever is! Getting that loose lead walking sorted before he's fully grown will make all the difference. We're really glad he's comfortable in it and already walking better, and sorry it took a little longer to reach you. Thank you for the great review!

5つ星のうち1の評価

SCAM AVOID AT ALL COSTS

Ordered harness for my dog gig Evri tracking number a few days after placing order but it’s now 2 weeks later and Evri still say they are expecting the parcel. I have contacted the company to find out what is going on they said there were having stock issues due to high demand. Waited a while longer but still no update sent email requesting to cancel and was told that it had been sent so I could not cancel. I explained that the tracking has not updated and still showing that Evri expecting the parcel they tried to lie and say that it takes a few days for Evri tracking to update. I have now filed a dispute with my bank to get my money back.

2026年5月1日
自発的なレビュー
Paropet ロゴ

Paropet からの回答

Hi Mark, we sincerely apologise for the experience you had and completely understand your frustration.

We did experience stock and fulfilment delays during a period of very high demand and we're sorry this wasn't communicated better.

As per our cancellation policy, once an order has been processed we're unable to cancel it. However you are fully covered under our 40 day return guarantee if you're unhappy with the product for any reason. Just reach out to us at support@paropet.co.uk and we'll take care of you.

5つ星のうち1の評価

Total scam

Total scam. You will never receive your order. AVOID AVOID AVOID! Bank chargeback currently in progress.

2026年4月26日
自発的なレビュー
Paropet ロゴ

Paropet からの回答

Hi Amy, we're really sorry to hear you felt this way. This is absolutely not the experience we want for any of our customers.

We've just checked on your order and can see it has been delivered.
If there are any outstanding concerns please reach out to us at info@paropet.co.uk and we'll take care of you straight away.

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