Using the Parts Town website was very easy. I was able to search the model number of my older central air unit, find the part I needed (which was no longer produced), and their website even told me wh... ãã£ãšèŠã
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I needed a new insert for a crockpot that my mother gave me many, many years ago and which has so much sentimental value to me, not to mention there was absolutely nothing wrong with it other than a c... ãã£ãšèŠã
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I had to cross-reference the original OEM part number to new OEM part number using AI before I was able to locate it. As well, I was charged twice for the item which impacted the credit available on m... ãã£ãšèŠã
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Prices were fairly high but parts were in stock and they arrived in a reasonable time. It was cumbersome to make an order but luckily I had made an order previously, through my employer, so was able t... ãã£ãšèŠã
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Parts Town Canada makes finding, ordering, and managing genuine OEM restaurant parts for your kitchen equipment and HVAC parts one of the easiest tasks on your to-do list. Our huge selection of commercial kitchen parts from the world's most trusted manufacturers helps you find parts for your fryers, grills, ovens, ranges, ice machines and more all in one easy to use place. Our commitment to customer service, industry-leading technology, and same day shipping keeps your kitchen running efficiently, reliably and safely.
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Flat Rate Shipping
Parts Delivered to You in 2 Days or Less!
All in-stock orders placed before 9 PM ET ship out the same day and will be delivered to you within 2 days or less! Our convenient flat rate shipping options includes all duties and fees and gives you the peace of mind that you're paying exactly what you would expect with no hidden charges.
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100 Thorncliffe Park Drive, M4H 1L9, Toronto, ON, ã«ãã
- 800.239.5152
- needhelp@partstown.ca
- partstown.ca
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Trustpilot ã§ã¯ãæ¬ç©ã®äººéã«ããã³ã³ãã³ãã«éãã眮ããŠããŸãããã ãããã®äŒæ¥ã¯è¿ä¿¡åçš¿ã®äœæã«åœ¹ç«ã€ AI æ¯æŽããŒã«ã«ãã¢ã¯ã»ã¹ããããšãã§ããŸãã
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Everything was as described about theâŠ
Everything was as described about the product. Shipment was fast, Everything was perfect.
2026幎7æ3æ¥
Parts Town Canada ããã®åç
Hello George,
We're delighted to hear that everything met your expectations and that your shipment arrived quickly. We appreciate you taking the time to share your positive experience!
Sebastian
The part doesnât respond my refundâŠ
The part doesnât respond my refund request. Navin hated to open a door for a pickup customer, he also ignored a small customer communication email. Very very bad experience
2026幎7æ3æ¥
Parts Town Canada ããã®åç
Hello,
We are very concerned to hear about your negative experience regarding the refund request and customer service. We are looking into this matter immediately to understand what happened.
Sebastian
Ordered product July 2nd
Ordered product July 2nd. Paid extra for expedited delivery. Confirmation that package to be delivered by end of day, July 3rd. July 4th, revised new delivery date to be July 6th. Received
Package July 6th. Product was exactly what I ordered. I should have chosen regular shippingâŠ..Wasted 40.00$
Regards,
Ray
2026幎7æ6æ¥
Parts Town Canada ããã®åç
Hello Ray,
We sincerely regret the delay in your expedited delivery and the frustration this caused, especially after paying extra. We understand your disappointment with the revised delivery date. We are reviewing your order and will reach out to you shortly.
Sebastian
ðthank youð
2026幎7æ2æ¥
Parts Town Canada ããã®åç
Hello Allaire,
Thank you for the 5 Star rating and positive feedback.
Sebastian
Parts Town Canada ããã®åç
Hello Tom,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our customer service prompt and effective. We appreciate your kind words. Thank you for choosing Parts Town Canada!
Sebastian
On time delivery.
2026幎7æ2æ¥
Parts Town Canada ããã®åç
Hello Greg,
Thank you so much for the 5 Star rating and positive review. We are thrilled that you are happy with your fast delivery. We appreciate your business.
Sebastian
William woolard
I had a fantastic experience dealing with Parts Town Canada, specifically thanks to William Woolard. His customer service and communication throughout the entire process were exceptional. William truly knows how to take good care of customers, making sure everything was handled smoothly and professionally. On top of that, the companyâs excellent sales policies made the whole transaction effortless.
2026幎6æ26æ¥
Parts Town Canada ããã®åç
Hello Ali,
We are so pleased to hear about your fantastic experience with us. It is wonderful to know that our team's customer service and communication made such a positive impact. Thank you for sharing your positive feedback; we truly appreciate it.
Sebastian
In time and at the expected quality!
2026幎7æ1æ¥
Parts Town Canada ããã®åç
Hello,
We're happy to hear that we met your expectations regarding quality and timeliness. Thank you for choosing Parts Town Canada!
Sebastian
Fast shipping and kept us updatedâŠ
Fast shipping and kept us updated through the whole process.
2026幎6æ28æ¥
Parts Town Canada ããã®åç
Hello,
Thank you for your fantastic 5-star review! We are so pleased to hear that you appreciated our fast shipping and the updates provided throughout the process. Thank you for choosing Parts Town Canada!
Sebastian
Parts Town Canada ããã®åç
Hello Sven,
Thank you for your kind words! We're so happy to hear you received great service. Thank you for choosing Parts Town Canada!
Sebastian
Paid extra for expedited shipping
Paid extra for expedited shipping. Its been 8 days still didn't receive! NOT HAPPY AT ALL!
2026幎6æ30æ¥
Parts Town Canada ããã®åç
Hello Arslan,
We are truly sorry to hear your expedited shipment has been delayed. We understand your frustration and are actively looking into your order and will reach out to you shortly.
Sebastian
Parts Town Canada ããã®åç
Hello Stéphan,
We're so happy to hear that you had a positive experience with our pricing and quick delivery. Thank you for choosing Parts Town Canada!
Sebastian
Parts arrived quick and were the partsâŠ
Parts arrived quick and were the parts I required machine is repaired and working well
2026幎6æ29æ¥
Parts Town Canada ããã®åç
Hello David,
We're so glad to hear that the parts arrived quickly and were exactly what you needed to get your machine repaired and working well again. Thank you for choosing Parts Town Canada!
Sebastian
Easy to navigate site and place orders
Easy to navigate site and place orders. Delivery was timely and accurate. Definitely reccomend.
2026幎6æ30æ¥
Parts Town Canada ããã®åç
Hello Alex,
We're so glad to hear that you found our site easy to navigate and that your order was delivered in a timely and accurate manner. We truly appreciate your recommendation!
Sebastian
The system is easy to navigate and theâŠ
The system is easy to navigate and the product are almost always available, if out of stock they usually get it in pretty quick, and recently I changed my mind after placing an order, the team on the phone was very helpful and didn't try to for the sale like other companies that tries to say its to late to cancel or you have to pay cancelation fee. Parts town is one of the very few companies that kept improving customer service throughout covid instead of screwing the consumer as much as they can.
Great job parts town team.
2026幎6æ29æ¥
Parts Town Canada ããã®åç
Hello Georges,
We are so pleased to hear about your positive experience with our system's ease of navigation and product availability. It's wonderful to know that our team was helpful when you needed to change your order, and we truly appreciate you recognizing our commitment to improving customer service. Thank you for your kind words; they mean a lot to us. Thank you for choosing Parts Town Canada!
Sebastian
Shipping SUCKS!!!
You filled the order right away, which is great. However, you shipped with Purolator. They are the worst carrier. It takes them forever to deliver a package. It finally got here and was set for delivery then at 16:30 hrs the delivery was rescheduled by them. I have no idea when it will be delivered.
2026幎6æ26æ¥
Parts Town Canada ããã®åç
Hello,
We appreciate you acknowledging our quick order fulfillment. We sincerely regret the frustration caused by the shipping carrier's delivery delays and the rescheduled delivery. We are actively looking into your order and will reach out to you shortly.
Sebastian
Part was expensive plus a deliveryâŠ
Part was expensive plus a delivery charge and then the part failed about 2 days later.
2026幎6æ29æ¥
Parts Town Canada ããã®åç
Hello Paul,
We appreciate you sharing your experience. We are concerned to hear about the part failing so soon after purchase. We would like to discuss your feedback further if you wouldn't mind. Our customer service team will be reaching out shortly.
Sebastian
Parts Town Canada ããã®åç
Hello Samantha,
Thank you for your positive feedback and 5-star rating. We're glad we could provide fast service and have the items you needed in stock. Thank you for choosing Parts Town Canada!
Sebastian
Excellent service with detailedâŠ
Excellent service with detailed information on parts to thanks
2026幎6æ28æ¥
Parts Town Canada ããã®åç
Hello Lata,
We are delighted to hear that you received excellent service and found the information on parts to be detailed. Thank you for choosing Parts Town Canada!
Sebastian
Got the best price on an OEM part andâŠ
Got the best price on an OEM part and delivered very quickly. Website was easy to navigate as well.
2026幎6æ27æ¥
Parts Town Canada ããã®åç
Hello Mike,
We're happy to hear you found the best price on an OEM part and that it was delivered quickly. We appreciate your feedback on our website's ease of navigation. Thank you for choosing Parts Town Canada!
Sebastian
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