Using the Parts Town website was very easy. I was able to search the model number of my older central air unit, find the part I needed (which was no longer produced), and their website even told me wh... ãã£ãšèŠã
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I needed a new insert for a crockpot that my mother gave me many, many years ago and which has so much sentimental value to me, not to mention there was absolutely nothing wrong with it other than a c... ãã£ãšèŠã
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I had to cross-reference the original OEM part number to new OEM part number using AI before I was able to locate it. As well, I was charged twice for the item which impacted the credit available on m... ãã£ãšèŠã
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Prices were fairly high but parts were in stock and they arrived in a reasonable time. It was cumbersome to make an order but luckily I had made an order previously, through my employer, so was able t... ãã£ãšèŠã
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Parts Town Canada makes finding, ordering, and managing genuine OEM restaurant parts for your kitchen equipment and HVAC parts one of the easiest tasks on your to-do list. Our huge selection of commercial kitchen parts from the world's most trusted manufacturers helps you find parts for your fryers, grills, ovens, ranges, ice machines and more all in one easy to use place. Our commitment to customer service, industry-leading technology, and same day shipping keeps your kitchen running efficiently, reliably and safely.
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Flat Rate Shipping
Parts Delivered to You in 2 Days or Less!
All in-stock orders placed before 9 PM ET ship out the same day and will be delivered to you within 2 days or less! Our convenient flat rate shipping options includes all duties and fees and gives you the peace of mind that you're paying exactly what you would expect with no hidden charges.
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100 Thorncliffe Park Drive, M4H 1L9, Toronto, ON, ã«ãã
- 800.239.5152
- needhelp@partstown.ca
- partstown.ca
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Website easy to search and look forâŠ
Website easy to search and look for parts. Part received well packed and in a timely manner.
2026幎6æ11æ¥
Parts Town Canada ããã®åç
Christine Maskell,
We're glad our website was easy to navigate and that your part arrived quickly and well-packaged. Thank you for your positive feedback!
Thank you for choosing Parts Town Canada!
Kevin
Parts Town Canada ããã®åç
Norm Burnell,
We appreciate your 5-star rating and positive feedback. We are glad you found your product easily!
Thank you for choosing Parts Town Canada!
Kevin
Parts Town Canada ããã®åç
SIDNEY POON,
We're sorry the delivery took longer. We are improving our service.
Thank you for choosing Parts Town Canada!
Kevin
Parts Town Canada ããã®åç
Balvir Bhullar,
We're glad your order arrived on time. Thank you for your positive feedback.
Thank you for choosing Parts Town Canada!
Kevin
Great DeliveryVery happy with the quality of part andâŠ
Very happy with the quality of part and fast delivery
2026幎6æ11æ¥
Parts Town Canada ããã®åç
T.G.,
We're happy you're pleased with the part's quality and fast delivery. Thanks!
Thank you for choosing Parts Town Canada!
Kevin
Parts Town Canada ããã®åç
Thank you very much for the positive reply. Please don't hesitate to reach out to us again for all of your parts needs!
Kevin
I never received my item.
I never received my item.
Apparently my box got mixed up in the delivery. I am still waiting for my refund.
First time it happened to me with parts Town.
2026幎6æ11æ¥
Parts Town Canada ããã®åç
Neroshan Nadarajah,
Thank you for your feedback. We are sorry to hear about the issue with your delivery and refund. We are looking into this for you.
Thank you for choosing Parts Town Canada!
Kevin
Easy web site to find the parts thatâŠ
Easy web site to find the parts that you need.
2026幎6æ10æ¥
Parts Town Canada ããã®åç
Nick Crane,
We're glad our website made finding parts easy for you. We appreciate your positive feedback!
Thank you for choosing Parts Town Canada!
Sebastian
Parts Town Canada ããã®åç
Berny,
We are glad you enjoyed your experience. We appreciate your kind words.
Thank you for choosing Parts Town Canada!
Sebastian
It was easy to find the part we neededâŠ
It was easy to find the part we needed considering its an AC unit that is almost 30 years old.
However, I wish it was stressed that orders made after 5pm would not be processed until the next day, therefore 1-2 day delivery starts the day order is processed. It was further complicated when I also received a UPS delivery notification shortly after my order was placed, indicating the 2 day delivery was forthcoming. Since UPS is a 24hr 7 day a week business, it would have been appreciated if this could be honored.
2026幎6æ11æ¥
Parts Town Canada ããã®åç
Anne AR,
We appreciate you sharing your experience and feedback regarding our order processing and delivery expectations. We understand how important timely delivery is, and we regret any confusion caused by the shipping notification. We are reviewing our communication to ensure clarity on processing times for future orders.
Thank you for choosing Parts Town Canada!
Kevin
Ease of ordering the needed part andâŠ
Ease of ordering the needed part and prompt delivery.
2026幎6æ8æ¥
Parts Town Canada ããã®åç
Terry Amey,
We're glad your ordering was easy and delivery prompt. Thank you for your feedback!
Thank you for choosing Parts Town Canada!
Kevin
Quick Response & Great Service
Great customer service. I had an issue with my order, and the team responded quickly and resolved it promptly. Communication was excellent, and the whole process was handled professionally. Thank you!
2026幎6æ10æ¥
Parts Town Canada ããã®åç
Hamid Tav,
We are so glad our team could quickly resolve your order issue. We appreciate your kind words about our excellent communication and professional handling. Thank you for your feedback!
Thank you for choosing Parts Town Canada!
Sebastian
Availability and shipping was to theâŠ
Availability and shipping was to the point. Thanks
2026幎6æ9æ¥
Parts Town Canada ããã®åç
arjun kakkar,
We're so glad to hear that our availability and shipping met your expectations! Thank you.
Thank you for choosing Parts Town Canada!
Kevin
Parts Town Canada ããã®åç
SERGEI LEVCHENCO,
We're glad you found parts easily and appreciate your feedback.
Thank you for choosing Parts Town Canada!
Kevin
Quick and Easy!
2026幎6æ9æ¥
Parts Town Canada ããã®åç
Thank you for taking the time to leave the review. We're glad that you had a positive experience, please do not hesitate to reach out to us if you require any assistance in the future!
Kevin
Parts Town Canada ããã®åç
Thank you for taking the time to leave the review. We're glad that you had a positive experience, please do not hesitate to reach out to us if you require any assistance in the future!
Kevin
Parts Town Canada ããã®åç
Michael,
We appreciate your positive feedback and 5-star rating! We are glad you enjoyed our website.
Thank you for choosing Parts Town Canada!
Kevin
Great Experience
2026幎6æ6æ¥
Parts Town Canada ããã®åç
Thank you for taking the time to leave the review. We're glad that you had a positive experience, please do not hesitate to reach out to us if you require any assistance in the future!
Kevin
Itâs great and easy to install fridgeâŠ
Itâs great and easy to install fridge gasket
2026幎6æ9æ¥
Parts Town Canada ããã®åç
Vikram Patel,
We're happy to hear you found the fridge gasket great and easy to install!
Thank you for choosing Parts Town Canada!
Kevin
Item arrived on time
Item arrived on time. But it cost me far too much for delivery. And was upset to find out after purchasing that there an option for pick up locally. This needs to be an openly stated. The fact that itâs not leads me to believe that there making money on the delivery?
2026幎6æ9æ¥
Parts Town Canada ããã®åç
Bob does sports,
We appreciate you sharing your feedback regarding delivery costs and the local pickup option. We understand your frustration and are reviewing how we present all available options to ensure transparency for future purchases.
Thank you for choosing Parts Town Canada!
Kevin
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