Hi - Does anyone have any idea why Passto services are suspended? They are not contactable and went ghost suddenly
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had done Remittance through PassTo aap on 19th November. Usually money reaches destination account instantly. However, on this occasion it has still not reached. PassTo aap says, in progress. I c... もっと見る
企業が回答しました
Deposit from Bank to Account happens in instant. If all numbers in Info we provide, are correct... money actually lands into beneficiary Bank Account in less than one hour. That's very quick.
企業が回答しました
iam new to this money tranasfer appwhereas this one has become my favourite, it helps me to transfer money quickly, intuituve ui, and very supportivr team who helped me whenever iam stuck keep rock... もっと見る
企業が回答しました
企業情報
当該企業による記述
Global Money Transfers PassTo offers you reliable and faster international money transfers with mind-blowing exchange rates and clear pricing with no hidden or sneaky fees.
連絡先
60 Cannon Street, London, England, EC4N 6NP , London, 英国
- +44 20 3389 7959
- support@passto.com
- passto.co.uk
4.1
ほぼ満足
233件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
PassTo Money Transfer からの回答
We appreciate the feedback! Please let us know how we can earn your 5 star rating!
PassTo Money Transfer からの回答
Thank you so much for your encouraging star ratings!
Simple to use and better rates with…
Simple to use and better rates with minimum commission. I used this multiple times to send money back to India
2024年1月14日
PassTo Money Transfer からの回答
Dear friend, we are really glad that you like our product. Your support and voice are very important to us.
Pass To is very easy and efficient to…
Pass To is very easy and efficient to use and the money transfers very quickly no matter what time of day or day it is. I have always found the customer service agents to be extremely patient and have always solved my enquires when my internet is down.
2024年3月20日
自発的なレビュー
PassTo Money Transfer からの回答
It is delightful to hear such positive words and it’s always a pleasure to serve our users.
Pass To equals poor service / failure
Poor service from pass to and financially far to risky …
I can’t take the risk financially sending via Pass To …
They take month of Sundays to refund
Their relations with Cebuana rubbish
In meantime my kids starving
Frustrated beyond belief
Think twice before using Pass To
Pass To talk is cheap action speaks volumes
I have no confidence in using Pass To far far to financially risky
2024年3月3日
自発的なレビュー
PassTo Money Transfer からの回答
We sincerely apologize for any inconvenience or frustration you've experienced with our service. Your feedback is valuable to us, and we take it seriously. We understand the importance of reliable and timely transactions, especially when it comes to supporting your loved ones.
Please rest assured that we are committed to addressing your concerns promptly and ensuring that your experience with PassTo meets your expectations. We would like to follow up with you personally to discuss your specific situation and explore how we can better assist you.
We will be reaching out to you shortly via phone to further discuss your feedback and concerns.
PassTo Money Transfer からの回答
We appreciate the feedback! Please let us know how we can earn your 5-star rating!
PassTo Money Transfer からの回答
We're always working hard to improve the app. Thanks for your download and feedback.
PassTo Money Transfer からの回答
It is delightful to hear such positive words and it’s always a pleasure to serve our users.
Constantly get spam emails
Constantly get spam emails from company (almost daily). No way to unsubscribe on junk emails they send.
2024年1月24日
自発的なレビュー
PassTo Money Transfer からの回答
Dear User,
We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please contact us at support@passto.co.uk so we can help resolve this issue. Thank you.
PassTo Money Transfer からの回答
Dear friend, we are really glad that you like our product. Your support and voice are very important to us.
Issue not resolved or address correctly.
2024年1月14日
PassTo Money Transfer からの回答
Thank you for your follow-up message, and we appreciate your understanding. We're pleased to hear that we had the opportunity to connect with you personally and address your concerns through our previous phone call.
Our aim is to provide the best service to all our customers, we are always here to assist you promptly and effectively.
If you have any additional questions in the future, please don't hesitate to reach out to us. Your satisfaction remains our top priority, and we are grateful for your continued trust in our services.
Thank you for giving us the chance to serve you better.
I have used PassTo three times each…
I have used PassTo three times each time there has been a problem. The website is non-intuitive, in-places it doesn't work properly and the claim that money can be transferred in minutes is a downright lie. On the plus side someone does actually answer the 'phone when you 'phone to complain.
2024年1月18日
自発的なレビュー
PassTo Money Transfer からの回答
Thank you for taking the time to share your experiences with us. We're genuinely sorry to hear that you've encountered issues during your interactions with PassTo. Your feedback is valuable to us, and we take your concerns seriously.
And we appreciate your positive note about our customer service team being responsive when you reached out to us. Please know that we are committed to addressing and resolving any issues you encounter promptly.
good and trusted
2024年1月14日
PassTo Money Transfer からの回答
Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :)
Excellent
Excellent, very good service, very good rates,very easy and convenient to use.I am very happy Pass To service
2024年1月14日
PassTo Money Transfer からの回答
Dear User, thanks for your support. If you like us, please encourage us with 5★ : )
Worst exchange rate ever
Worst exchange rate ever. Stopped using it. Wouldn’t recommend it.
2024年1月14日
PassTo Money Transfer からの回答
We appreciate you taking the time to share your thoughts on your experience with us.
Ensuring competitive and fair exchange rates is a priority for us, and we take your feedback seriously. Your input helps us in our ongoing efforts to improve our services.
Thank you for your valuable feedback, and please feel free to reach out if you have any further comments or questions.
Never used again
Never used again, block money, and excuse to realeas amount, very bad experience.
2024年1月14日
PassTo Money Transfer からの回答
Dear User,
We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please Email us at support@passto.co.uk so we can help resolve this issue. Thank you.
PassTo Money Transfer からの回答
Hi! We are glad that you like our app. We'd very much appreciate it if you have any recommendations/suggestions for us to get a 5-star rating. Thank you very much.
Quick fast and good rate compair to…
Quick fast and good rate compair to other remittance app.
2023年12月14日
自発的なレビュー
PassTo Money Transfer からの回答
Hi! We are glad that you like our app. We'd very much appreciate it if you have any recommendations/suggestions for us to get a 5-star rating. Thank you very much.
Brilliant app to transfer money…
Brilliant app to transfer money internationally. Transfer happens very quickly and very easy to use app.
2023年12月2日
自発的なレビュー
PassTo Money Transfer からの回答
It is delightful to hear such positive words and it’s always a pleasure to serve our users.
I had done Remittance through PassTo…
I had done Remittance through PassTo aap on 19th November. Usually money reaches destination account instantly. However, on this occasion it has still not reached. PassTo aap says, in progress. I contacted PassTo customer service and I got reply saying Remittance is done on their end. Very frustrating. I have asked PassTo to investigate.
I got an update, money reached.
Good service, I would recommend PassTo
2023年11月19日
自発的なレビュー
PassTo Money Transfer からの回答
We're always working hard to improve the app. Thanks for your download and feedback.
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