I am changing my review because the customer service agent gave me a full refund and is even sending me something to keep my little animals cool although the product was not up to snuff, no pun inte... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Fast delivery, wonderful product that exceeded expectations. I have large, dog sized kittens that don’t fit on normal cat beds. The medium puprug is a gift from the gods. Got a blanket as well and it’... もっと見る
企業が回答しました
The variety of dog beds is fantastic. I ordered two and they arrived quickly in minimal, but protective packaging. These look sleek in our cars and I’m generally just really happy with this purchase;... もっと見る
企業が回答しました
They really do have great customer service. I had an issue that turned out to be shipping related and I wasn't the easiest to deal with at first but the CS team really came through. Very nice, patie... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
The Paw.com™ top rated orthopedic dog bed provides the best memory foam dog bed support for your pet's joints. Our pet beds are great for injured or older dogs with arthritis. Checkout our new line of faux fur dog beds for the modern dog bed look with ...
連絡先
98009, Bellevue, 米国
- paw.com
4.3
優良
261件のレビュー
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I don’t like not being able to talk to…
I don’t like not being able to talk to a person…a real one.
2026年4月16日
Love the product
Love the product. Give it as Gifts.
It's true, the Dog's choice. I have 8 dogs and they all want the Paw Blanket
2026年4月15日
It’s glitchy and goes blank if you try…
It’s glitchy and goes blank if you try to zoom in on details or make photo larger
2026年4月14日
Paw.com からの回答
Good day,
Our order file shows a recent order for you, a short fur throw, from April 13th which is on its way to you. Thank you for your order. If you have any concerns with your order please do not hesitate to reach out to us at support@paw.com and we will be happy to help. Thanks again for your order and have a Paw-some day.
Best blankets ever
Best blankets ever. The beds are great too. I have a Shih Tzu as well as a German Shepherd; they both love them. Don’t forget one for your SUV, I have one there too.
They also clean up great in the washing machine.
2026年4月14日
自発的なレビュー
Paw.com からの回答
Thank you very much for your review. We appreciate you!
Paw.com からの回答
We love to hear this! Thank you!
Paw.com からの回答
This is wonderful to hear! Thank you from the Paw.Com Team
ALLS WELL THAT ENDS WELL
I am changing my review because the customer service agent gave me a full refund and is even sending me something to keep my little animals cool although the product was not up to snuff, no pun intended, it seems to have been just my blanket was a bit of a lemon, in the end they were very accommodating. Thank you
2026年4月8日
自発的なレビュー
Paw.com からの回答
Good morning,
We’re sorry for the frustration you experienced. Our donation based refund process was designed to simplify returns and support pet shelters, though we understand it wasn’t convenient in your case. We’ve refunded you and reviewed this issue carefully and refined our process to better assist customers moving forward. Your feedback helps us uphold our quality and service standards. Thank you for bringing this to our attention. The Paw.Com Team
Good afternoon,
With sincere thanks from the Paw.Com Team
We hope this helps restore your confidence in us and brings some comfort to you and your pup. Thank you again for giving us the chance to make this right.
Love Paw products!
Love Paw products!! I’ve purchased 5+ products- beds and blankets. They’ve never disappointed!
2026年4月7日
Paw.com からの回答
We are grateful for your loyalty. We appreciate you!
Paw.com からの回答
Big thanks from the Paw Team ! We appreciate you!
I choose a product and went to pay for…
I choose a product and went to pay for it and the website hung with no confirmation. I did it again and ended up ordering twice. I have no notification of where the product is or when shipped. I will have to take the time to return one set and pay a fee to do so. Poor service and website.
2026年3月31日
Paw.com からの回答
Good morning Michael,
Thank you for sharing your feedback with us. Our records show both of your orders. Our Customer Service team at support@paw.com will be in touch with you shortly so that we can find a solution for you. We are here to help. Thanks for the feedback and have a Paw-some day.
Good afternoon Michael, we have reached out to you from support@paw.com kindly allow us an opportunity to help you with your orders. Thank you from the Paw.Com Team.
Paw.com からの回答
Good afternoon Barb,
Thank you for reaching out to us. We can see your order in our systems. We don't see any missed calls or chats from the number and email address we have on file. Please do write to support@paw.com and we will be happy to help. Thank you for your order and have a Paw-some day.
Great customer service and quality product.
They really do have great customer service. I had an issue that turned out to be shipping related and I wasn't the easiest to deal with at first but the CS team really came through. Very nice, patient and quick to reply. I did apologize for my hasty bad judgment and am forever grateful to them. I ordered 2 more products the next day. Dogs love the bed and blanket. Very comfortable.
2026年3月31日
Paw.com からの回答
Good morning, your message is an inspiration to us. With sincere thanks from the Paw Team! Have a Paw-some day!
Came fast !!
Came fast !!! Love these blankets!!! I've had several of these over the years. My dogs love them to!!. It's really wonderful to have these wet prof blankets and beds !! Best part is you can wash an dry them !!!. Definitely A+ on these beds and blankets, I highly recommend them !!!
2026年3月25日
Paw.com からの回答
We love to hear this - Thank you !
Love the protection while still…
Love the protection while still offering style. My dogs love the faux fur. To them it is just an extra special blanket. The weight of the blanket makes it harder for the dogs to dig around and totally destroy the bed, and the waterproofing gives me peace of mind.
2026年3月25日
Paw.com からの回答
Thank you from the Paw Team !
Paw.com からの回答
Merci !
I have purchased numerous beds and…
I have purchased numerous beds and throws
I’ve their products. Super customer service
2026年3月30日
Paw.com からの回答
This is wonderful to hear - thank you for being a loyal customer!
blankets are ok
I ordered 2 fur blankets. The quality seems fine. On the white fur blanket you see a dark border around the blanket which doesn't look good on my light colored couch. I have tried to smooth the fur over it but it doesn't cover it.
2026年3月23日
Paw.com からの回答
Good afternoon,
Thank you for your feedback, we are always listening. The design of the blanket has a dark border and backing, there are several photos at paw.com for each of the color choices. We will be certain to share your comments with our Product Design Team. Have a Paw-some day.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。