payabl. レビュー 17

We've had a wonderful experience working with Payabl. They consistently provide reliable service and efficient support, while constantly improving their solution. Their processes are clear, and they are always ready to provide guidance when needed. Highly recommend!

I am writing to share my experience with Payabl.com and to warn others. I lost €900 through a transaction processed via their platform, and Payabl.com has refused to take responsibility.
1. Obfuscated Merchant Name / Transaction Laundering: On my bank statement, the transaction does not show the real merchant name. I had to use Google to identify the party behind this payment. This shows that Payabl.com is involved in transaction laundering, making it very difficult to identify who actually receives the money.
2. No Goods or Services Received: I paid for a product or service, but received nothing. The merchant is unreachable and unresponsive.
3. Limited Support / Chargeback Refusal: I contacted Payabl.com for help. They have not responded since March 20, and they refused to assist with a proper chargeback. I have no contract with Payabl.com or the merchant, and I do not have an account with them, making it impossible to recover the funds on my own.

I demand a chargeback for this transaction immediately. If Payabl.com does not provide support promptly, I will escalate this matter to a financial ombudsman and legal counsel to recover my money.

It is unacceptable that a platform engages in transaction laundering and refuses to assist customers who receive no goods or services. Payabl.com must improve transparency and customer support to prevent others from experiencing the same issues.

After many years in the market and extensive research to find a reliable and trustworthy payment provider, I can confidently say that Payabl. stands out as one of the top options available.

The onboarding process is fast and efficient, communication with the relevant team is direct and clear, and their ongoing day-to-day customer support is consistently responsive and helpful with any matter.

Highly recommended for anyone looking for a dependable payment partner.

Payabl supports illegal transactions such as illegal gambling. They claim to be clean, but in my case I have proof that they are involved. Out of two transactions, they refunded only one, and then told me they would not respond to any further emails.

My question is: if they are truly clean, why did they refund only one transaction? Both transactions were of the same nature.

In any case, you should check what FinTelegram says about them before entering into any cooperation.

We’ve had a very positive experience working with Payabl.

The integration process was smooth and straightforward, which made onboarding quick and efficient for our team. Throughout the process, their team has been responsive, professional, and easy to work with.

What stands out the most is their openness to feedback. They genuinely listen, are willing to adapt, and are proactive when it comes to improvements. Whenever we needed support or had questions, they were always available and ready to help.

Overall, a reliable partner with a strong commitment to their merchants.

We have been using Payabl since 2022, and the experience has been consistently excellent. Both the payment solution and the banking services have worked flawlessly for us.

On the rare occasions when we needed assistance, the support team was responsive and helpful. The platform continues to improve over time, and it has been a real relief to rely on a service that simply works without creating unnecessary headaches.

Great banking and payment partner!

We work with payabl. for several years already and we are satisfied with their payment processing service. Reliable, friendly managers, fast tech support.

Very kindly managers. Good banking

We are using the services of Payabl last few months. The percentage of successful payments is high, the processes are smooth and we have no complaints about their services.

As a B2B client of Payabl, I can confidently say that our experience has been outstanding from day one. The onboarding process was smooth, and the support team has been exceptional throughout our entire journey.

A special mention goes to our account manager, Ibrahim Abdelmalak, whose dedication and professionalism have been remarkable. He has gone above and beyond to ensure everything runs seamlessly, always available, proactive, and genuinely invested in our success.

On the platform side, Payabl's payment solution is highly efficient and reliable. It has significantly streamlined the way we collect deposits from our clients, reducing friction and improving our overall cash flow. The system is intuitive, stable, and delivers exactly what a growing business needs.

If you're a company looking for a trustworthy payment partner with a support team that truly cares, Payabl is absolutely the right choice. Highly recommended!

Very good customer service. Convenient reporting. We’ve integrated several APMs via payabl. to enter new markets so consider them a one stop shop for your acquirng needs.

Super quick account opening.

Was fine until a transaction just charged me but didn't credit me. Then no response from support at all. Opened multiple tickets, absolutely no help

Nice acquirer with direct connection to Visa and Mastercard
Good Chargeback department that helps with Chargebacks and fraud cases

#1 - Onboarding took months

#2 - Fees were high, integration was slow + unoptimized and key features were missing (credit card imprint, etc)

#3 - We were working with them for 5 months (being compliant, responding and very cooperative) and yet they decided to terminate our contract without any warning, taking our business down immediately

#4 - They're refusing to give us the money they were holding as "caution" (that they owe us) even when we didn't have any chargebacks and very few refunds

We've lost time, energy and a lot of money because of Payabl's poor service.