Pearlly レビュー 

49
•
TrustScore 5段階評価の2.5

2.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Avoid Pearlly at all costs I strongly advise against using Pearlly. They collected my Peloton bike in mid-January with a written promise of payment by the end of that week. It is now March 3rd,... もっと見る

5つ星のうち1の評価

Do not under any circumstances use this company. I repeat DO NOT USE THEM. My Ligne Roset furniture (sofa and 2 chairs) worth £5000+ ... I never received a penny despite various assurances. These guys... もっと見る

5つ星のうち5の評価

Communication: Excellent Price point for furniture: In my case Pearlly paid 15% of the purchase price. Pick up: Unfortunately this was slightly delayed but that said the team communicat... もっと見る

5つ星のうち1の評価

Pearlly or P/Showroom is run by a head-criminal going by the someone that always gives false names when speaking to anyone. I reported He uses a number of people to set up companies to commit this s... もっと見る

企業が回答しました

企業情報

  1. 住まい・ガーデニング

さまざまな外部ソースから提供された情報

Found yourself loooking for a place to sell your furniture? Have your second-hand designer & high end furniture items collected for cash - at your convenience. Don't delay - visit our website & receive a free quote for your furniture items today!


連絡先

2.4

期待以下

TrustScore 5段階評価の2.5

49件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 9%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.4

すべてのレビュー

(49)

過去12か月のレビュー数: 15件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

These people will rip you off and try…

These people will rip you off and try to force you to sell the piece of furniture for as little as possible, even though they know the actual price on the market. I have a very bad experience, where they refused to pay me a decent amount of money for a piece of furniture from Anthropologie. Later on they accused me of lying about where the item came from and offering an even more ridiculous sum for it. Avoid at all cost, as they will rip you off.

2024年7月31日
自発的なレビュー
Pearlly ロゴ

Pearlly からの回答

We make offers on used furniture submitted to us & have no means of forcing owners to sell.

We apologise you had a negative experience, however, if you submit furniture with no proof of the brand, you may receive an offer that's less than expected.

This may not initially be clear to sellers but we are not obligated to offer the amount you may be expecting for your used furniture.

Thank you.

5つ星のうち5の評価

Super experience

Easy to deal with. Arranged a date to collect sofa, and arrived promptly. Service was professional and straightforward. Money was in account before sofa had even left the house. Altogether a great experience. Thank you, Pearlly!

2023年10月30日
自発的なレビュー
5つ星のうち5の評価

Absolute wonderful experience with…

Absolute wonderful experience with Taite and the Pearly team. We had an apartment due to exchange and the buyer decided he wanted it empty so all the high-end furniture needed to be cleared. The Pearly team did absolutely everything they said they would, on time and as agreed, carefully took everything out and paid a fair price on time and without hassle. It was a real pro team and I could not be more happy with the outcome.

On a deal like this, certainty of execution is probably the most important thing and these guys really delivered above and beyond.

Delighted, super happy and couldn't recommend more!!!

2023年10月18日
自発的なレビュー
5つ星のうち1の評価

This is a scam.

This is a scam.
Dont buy
Mine didnt even power up

Scammers!!!

2023年8月27日
自発的なレビュー
Pearlly ロゴ

Pearlly からの回答

Once again.. we'd like to outline that we do not sell electrical items neither we do supply products that power up. This is a luxury furniture buying service. Please find the relevant company that has sold to you.

Many thanks.

5つ星のうち5の評価

Very pleased with the service

Very pleased with the service. Had a reasonable offer for my furniture, collected promptly and payment made immediately. Would definitely use again.

2023年8月1日
自発的なレビュー
Pearlly ロゴ

Pearlly からの回答

Thank you for the kind review and smooth transaction.

5つ星のうち1の評価

Unfortunately another terrible company…

Unfortunately another terrible company probably running a scam.

First of all no telephone number, I always think this is a big red flag, however I thought I would give it the benefit of the doubt. Email wouldnt go through so wasted an hour of my time trying to upload dozens of images and they only speak on a chat box. I had to upload dozens of phots to the chat box which were delivered their end all ways round. Then after wasting all my time ,they ask if I have receipts for all of it.. FGS who keeps receipts for everything they buy. Tin pot company run by amatures.

2023年7月24日
自発的なレビュー
Pearlly ロゴ

Pearlly からの回答

Unfortunately we are unable to purchase all furniture - we specialize in the purchase of used high end & luxury furniture & often require original documentation in order to produce a valuation.

Many thanks.

5つ星のうち5の評価

Good experience

I was skeptical at first, especially after reading some of the comments. However, I decided to give it a try. It did take some time to arrange the date for furniture collection with the manager (approximately 2 weeks), which felt a bit lengthy. Nonetheless, the overall experience was relatively smooth. Two men arrived promptly, assisted in detaching the sofa legs, and carefully removed it. I received my payment instantly. All in all, I can confidently recommend their service.

2023年7月3日
自発的なレビュー
Pearlly ロゴ

Pearlly からの回答

Thank you for sharing your experience & allowing us purchase your lovely furniture.

5つ星のうち5の評価

Good service from Pearlly

We had a large property with 10+ rooms furnitures to clear due to a full renovation & contacted Pearlly to sell all unwanted furniture from the address. Their team carefully wrapped all the items of furniture and removed them within a week. We were very satisfied with the service and look forward to working with them again in the future.

Thanks again.

2023年2月16日
自発的なレビュー
5つ星のうち5の評価

Good Service

I was a bit skeptical after reading some negative reviews, however, I had a wonderful, seamless experience with Pearlly. The driver arrived at the agreed date and after quickly checking the furniture pieces , the whole amount was transferred to my account immediately! There were no delays or negotiations after that. The driver was helpful and Bryan was swift with the money transfer.I tried many other avenues to sell my furniture and even though I sold the pieces at a slightly lower price than I had initially thought of, Pearlly was the only one that agreed to buy it off immediately. The whole process from application, price negotiation and delivery was completed in a matter of two weeks!

2023年6月16日
自発的なレビュー
5つ星のうち5の評価

Great company

Great company! I had a house full of furniture to sell and to clear. They have good communication, provided a clear quote, collected items promptly at a time that suited me, and ensured I had received payment.

2022年12月1日
自発的なレビュー
5つ星のうち1の評価

Pearlly or P/Showroom is a Fraudulent

Pearlly or P/Showroom is run by a head-criminal going by the someone that always gives false names when speaking to anyone. I reported He uses a number of people to set up companies to commit this sort of criminalities then to shut the company down and start new one. WATCH OUT FOR HIS LATEST COMPANY SET UP " HNWI Services Limited - Ref: 14464002" where possible lots of the stolen items can be found for sale.
The police and the Trading Standards are on his case and i have instructed a private detective firm to track him down. The BBC watch dog is also in the process of tackling this low life character!!
Ill keep you posted and i am in the process of sorting him out through the legal channels very shortly once and for all.

2022年10月2日
自発的なレビュー
Pearlly ロゴ

Pearlly からの回答



Thank you affording us the opportunity to publicly respond to this complaint.

We apologize that you feel you’ve had a negative experience. However, we would like to make it clear once more that we do not accept counterfeit goods and this would include the tiles you explained to be ‘18k gold’ which turned out to be counterfeit. We also do not accept marble with deep cracks running through them. We ask once more that you return to the Terms & Conditions in the agreement which you signed stipulating this. All records will also be duly forwarded to Trading Standards should they require them.

Pearlly Team

5つ星のうち1の評価

On August 5 SCAMMERS

On August 5, 2022 I ordered a mobility scooter from Pearlly. It is now October 17, 2022. I have not received my scooter. I have e-mailed Pearlly 15 times and never received an answer. In these e-mails I have ask Pearlly to send the scooter or reimburse the $49.42 to my card. Still no scooter and no $49.42. This company is praying on the elderly and disabled who live on a fixed income under the poverty level. Then they STEAL their money. Dont buy from Pearlly they are a SCAM.

2022年8月5日
自発的なレビュー
Pearlly ロゴ

Pearlly からの回答

Hi Sherry,

Sorry to hear of your negative experience. Unfortunately - we do not & have never sold scooters of any kind. If you check our website you'll see that we don't sell actually items online - we only purchase. Moreover, we are based in the UK and not a country that uses dollars as currency as your review suggests. We ask that you please check once again to find the actual company you dealt with.

Many thanks.

5つ星のうち1の評価

SCAM

Such a shame this page has “verified” this scam ghost company. Go and check their insta page which doesn’t exist. Their Facebook page name doesn’t match their company name and their website doesn’t feature a physical address. SCAM !

2022年4月18日
自発的なレビュー
5つ星のうち5の評価

Great to deal with

Great to deal with, good communication all round and always returned messages, picked up furniture on date and time given and payment made when mentioned, recommended!

2022年3月6日
自発的なレビュー

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