Pelhampumps レビュー 

My Stuart Turner power pump stopped working Pelham Pumps offer a repair service second to none. Good communication, great price and fast delivery. Will definitely use again and would recommend this company.

An open and honest business
My Aqualiser digital shower pump controller unit (Black), gave up after 8 years of use, the pump stopped working but still controlled the water temperature under gravity feed only - no pump assistance. A Google search brought me to PelhamPumps among others. I ordered a refurbished pump controller (Black), direct from the company and I can only describe the response as rapid.
The replacement pump duly arrived well packaged and with a set of installation instructions. The pump installed and working as it should, I was disappointed to find that it dripped when not in use, however being an electro mechanical device components sometimes go out of alignment in transportation. I decided to leave it for a few days just to see if the issue would resolve itself, to no avail.

Emailed the company and explained the issue and also explained that I could not just send the pump back for a replacement due to fact we cannot be without showering facilities. I received a very quick response with a positive way forward and an apology. Unfortunately there were no Black cased pumps available but Pink cased were available, latest iteration and greater pump pressure. I agreed to purchase the Pink cased pump and installed it with no issues and returned the initial offering for a refund.

I highly recommend PelhamPumps, excellent communication and geared to positive outcomes.

I found Pelhampumps because I needed to replace my shower pump. My Salamander pump failed and was beyond repair and I needed a cost effective replacement. Their website showed a range of different reconditioned pumps which are much lower in cost than new ones. I’d never thought of using a reconditioned pump and had never heard of Pelhampumps before. I wanted some reassurance about the quality of the reconditioned pumps they sell before going ahead and buying from them.

My email was answered swiftly by the boss and he explained that the pumps like the Stuart Turner range used brass impellers instead of the plastic ones that Salamander used. Because of this he is able to fully recondition them. He was even able to offer a 60 day return in case I had any problems and was not be satisfied. The quality of his reply gave me the confidence to go ahead and buy a Stuart Turner Monsoon 2 bar pump.

It arrived on time, was really well packed and came with the full installation instructions. As I was going to fit this myself I found it vital to read and understand these instructions. The push fittings and flexi-pipes supplied with the pump worked a treat and I used Screwfix to buy a couple of the recommended JG Speedfit fittings to make small changes to the pipework. I did encounter a small issue when installing the pump and I cannot praise Pelhalpumps enough for their advice and support which they gave me to successfully complete the installation.

I’m really happy I found Pelhampumps and have written this review because I believe in sharing and highlighting positive experiences. Whenever really positive customer service and workmanship is found I think it’s worth sharing that with Trustpilot. I can recommend Pelhampumps without any hesitation as a reliable and trusted company. I hope this can give people who read this review the same reassurance and confidence that I experienced.