Penny and Hound ロゎ
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Penny and Hound レビュヌ 57

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TrustScore 5段階評䟡の4

3.9

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5぀星のうち1の評䟡

Have ordered many times before with no problems. Ordered a set on the 9th March, still no order received or a refund. Stupidly paid by bank transfer so no chance of getting my money back.

5぀星のうち5の評䟡

Firstly products are fantastic, beautifully made and I love the different fabrics. Everything I've ever ordered always comes packaged lovely, not just chucked in a plastic bag. Whenever I've had a pro... もっず芋る

5぀星のうち5の評䟡

Absolutely delighted with my purchase for our Jack Russell Terrior Harvey. I love the Beatrix Potter Peter Rabbit fabric, the collar and lead are strong and well made, I chose a matching treat holde... もっず芋る

5぀星のうち5の評䟡

Absolutely delighted with my purchase - a sparkly Santa bandana with my dog's name on. She was sooo cute at Christmas. It was beautifully made with poppers on the reverse so it stayed in place 🙂... もっず芋る

䌁業情報

  1. ペットショップ
  2. 衣料品店
  3. ホビヌショップ

さたざたな倖郚゜ヌスから提䟛された情報

Hello, and thanks for stopping by here at Penny and Hound, where we specialize in handmade Dog Collars UK, Dog Leads, Dog Harness and Accessories. We have been up and running for the last 4 years due to you continued custom and support, something that I am forever grateful for. I started off the business as Sparkles Dog treats back in 2014, originally doing customized dog bowls, walking bags, toys etc. Unfortunately, this just didn't take off. However - every cloud has a silver lining. I did a doggy stall in Staffordshire, and whilst it wasn't as successful as i'd hoped, I did manage to purchase a sewing machine. That's where things took off. I originally self taught dog bandanas, then onto Dog Collars. From there, i just learnt and learnt, dedicated all of my time to other products, and here I am today doing Dog Leads, Harnesses and Dog Accessories like Bow Ties and Flower attachments. I absolutely love what i do, and the name derives from my own Dog, Penny, as she is a beagle...hence the "HOUND"...... I put hours of effort into every order to ensure your expectations are met 100%. I use a range of fabrics and buckle types and I constantly look to new ideas to guarantee customer satisfaction. Orders do usually take 2-3 weeks unless specified in the clearance section, but this is only down to the fact I make to order. Every order that comes through is hand made from scratch, and I pride myself on the work that I do. Some may say its a bit "OTT", but I'm a perfectionist and like to ensure all Dog Collars, Dog Leads and Harnesses etc are the best they can be, prior to dispatch. Please, if you have any questions or requests, click on the "Contact Us" page below and Ill endeavor to help out as best I can! Thanks for looking.

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3.9

ほが満足

TrustScore 5段階評䟡の4

57件のレビュヌ

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5぀星のうち1の評䟡

I order collars and bows on the 12th


I order collars and bows on the 12th April received my ordered about 2 weeks later but it was a in complete order messaged the company they said they would send the rest of the order, it is the 18th May messaged twice since and had no reply or the rest of my order which is in complete. Disgusted with the company plus lost out on my order and my money. Such a shame because I thought the dog collars were very good but I would not recommend and would not trust them as a company again.

2023幎4月25日
5぀星のうち1の評䟡

Didn't receive the collars that I


Didn't receive the collars that I ordered

2022幎9月2日
Penny and Hound ロゎ

Penny and Hound からの回答

Hi Caroline. Many thanks for your feedback. However, as discussed this morning, your item was dispatched by Royal Mail on the 18th August with the tracking number KB902680773GB. This is out of our hands, however, as discussed, we will contact Royal Mail on your behalf to submit a claim and we will be resending your order back out tracked and signed for again. We hope to see you again at Penny and Hound.

5぀星のうち1の評䟡

I will never order again

I will never order again. I ordered a collar for a 3lb dog. The collar was way too large for her to wear even when I sent in her measurements, and there is a zero return policy, so i spent $40 on a collar I cannot use. I sent an email to the owner months ago with no response to this day.

2022幎7月9日
自発的なレビュヌ
Penny and Hound ロゎ

Penny and Hound からの回答

Good Morning Brittny.

I’m sorry to hear you have had a terrible experience with your dogs collar. Unfortunately I think you may have our company mixed up with the company you purchased your dogs collar from. I’ve checked our system for an order under your name to no avail. We also accept returns here at pennyandhound & our returns policy can be found on our website. $40 is also out of our price range for our handmade dog collars. Please double check the company who you placed your order with & contact them accordingly. Kind Regards

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