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Penny Pension レビュヌ 655

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TrustScore 5段階評䟡の5

4.8

幎金事務所
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5぀星のうち5の評䟡

I have worked in many places that I have forgotten or didn't even know I had left contributions, money that was probably lost. Penny is helpful and helped me realize how much money was lost, I was act... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I’ve been using Penny to help track down my pensions, and overall it’s been a really positive experience. The platform is easy to navigate, and it simplifies what would otherwise be a pretty confusi... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I’ve said for a long time that there should be a way of finding old and existing pensions based on your National Insurance number. Thanks to Penny, in a matter of days, I know all I need to know about... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Penny is easy to use. The instructions are clear. Pensions were ‘found’ and added to the App in hours. Penny is now an important tool in my financial planning activity. I have recommended Penny... もっず芋る

䌁業が回答したした

䌁業情報

  1. 幎金事務所
  2. 非銀行系金融サヌビス

Penny Pension に぀いお

圓該䌁業による蚘述

Penny finds and transfers your old pensions


You probably have thousands of pounds in pensions. Find it all, and transfer it in to a simple pension account ⚡

Penny is authorised and regulated by the FCA (FRN: 921299). As with all pensions, it's important that you know that the value of your investment could go up as well as down. You could get back less than you put in. Capital at risk.

連絡先

4.8

優良

TrustScore 5段階評䟡の5

655件のレビュヌ

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Absolutely loving this app

Absolutely loving this app, they are finding all my pensions for me leaving me without the stress of trying to sort things out.

2024幎8月6日
自発的なレビュヌ
Penny Pension ロゎ

Penny Pension からの回答

Thank you for leaving a review— it's fantastic to hear how Penny is taking the stress out of pensions.

5぀星のうち5の評䟡

Great service

Great service, not over bearing with contact

2024幎8月6日
自発的なレビュヌ
Penny Pension ロゎ

Penny Pension からの回答

Thanks for your review, Steph. Good to hear we're getting the contact balance right!

5぀星のうち5の評䟡

Stress free

Stress free, easy platform to use and they'll do all the hard work for you by nesting your pensions in one pot.

2024幎8月5日
自発的なレビュヌ
Penny Pension ロゎ

Penny Pension からの回答

We appreciate you taking the time to give us your feedback, Mathew. There's plenty more to come from the platform too!

5぀星のうち5の評䟡

Excellent customer service

I believe this is quite a new company - great concept for people like me who have had a lot of jobs and have small pensions held here there and everywhere, Penny will put them into one pot for you and also track your active current pension. Their customer service is very responsive - generally reply within the hour to any queries. I’ve had a few hiccups with the process but they have been resolved in a timely fashion. My only advice would be that you do need to know who your pension providers are to simplify the process as they won’t just search every single provider for the possibility of a pension you might hold. I will be sticking with them.

2024幎8月5日
自発的なレビュヌ
Penny Pension ロゎ

Penny Pension からの回答

Hi Sacha,
Thanks for providing your feedback, though we are extremely sorry that you've had such a poor experience.
We can automatically trace pensions with many providers, but for some we need you to identify them and we're working to make this process clearer, and easier.
I understand that you have been in touch with Member Support and hope that we can still help make your pension tracing and consolidation experience a delight!

5぀星のうち1の評䟡

4 months in "Pending" - No support.

All in "Pending" around 6 months after I started the search. Also, if your initial 5 searches don't find your pensions. That's it. You're done. No more help for you.

Basically, the service that claims to "Locate and consolidate all of your pensions" only works if you've worked fewer than 5 jobs in your entire life, and you remember the pension services used by all of them. Because you only get 5 chances to search, and after that, Penny is done helping you. In short, you have to do it yourself, or Penny will prevent you from completing the process.

2024幎4月25日
自発的なレビュヌ
Penny Pension ロゎ

Penny Pension からの回答

Hi MG,
We're so sorry to hear that you've had a poor experience so far.
Please reach out to Member Support in your app and we'll make this right!
Also, you can add more than 5 pensions to your Penny pension account, so we can help with this too!

We're working hard to to build a delightful experience in an industry known for poor customer care, so we'd love to talk more and use your feedback to improve clarity around certain areas of the app.
Look forward to hearing from you.

5぀星のうち1の評䟡

Very disappointing service

I have 3 opted out pensions that took Penny 6 weeks to not find. I don’t know why they don’t ask for policy numbers at the start as surely that might have speeded things up. I ended up cancelling the first transfer and closing my account as the waiting (and lack of any communication) was unacceptable in my opinion. If they are taking 0.97% of more than 70 grand every year, then I would expect them to provide a more robust service. Overall a very disappointing experience for me.

2024幎7月7日
自発的なレビュヌ
Penny Pension ロゎ

Penny Pension からの回答

Hi Steve,

First, I want to thank you for your feedback, though we are very sorry that you had a poor experience with Penny.
Unfortunately for some of the older providers, it can take several weeks to locate pension policies, simply because they take that long to respond to our information requests. Their systems are old and manual, and we're working hard to deliver everything rapidly our end, but sometimes hit third-party limitations.

We have initiated an investigation to discover why you weren't receive the regular communications which are a key part of our service. We will fix this!

Just to clarify, our management fee is 0.75%, much lower than the fee you quoted.

On Policy Numbers, our next app update includes functionality for these, as you are right, it can accelerate the process with some providers (not all, unfortunately!).

I would personally like to invite you to try Penny again. Please drop me a message and we'll do everything we can to give you the full, perfect Penny experience.
Please email office@pennypension.com and we'll get to work!

Many thanks,
Josh
Penny Member Support

5぀星のうち5の評䟡

Really helpful and good to keep all


Really helpful and good to keep all pension updates in one place. Found it so easy to use aswell! :£

2024幎7月17日
自発的なレビュヌ
Penny Pension ロゎ

Penny Pension からの回答

Thanks for the review Amy!

That is the motto here at Penny - All your pensions in one place. 📱

Have a great day 🙂

5぀星のうち5の評䟡

So easy to use

So easy to use. Just a few details and it's all sorted.

2024幎7月17日
自発的なレビュヌ
Penny Pension ロゎ

Penny Pension からの回答

Exactly how pension should be!

Simple, no fuss and we do all the hard work. ✅

Thanks for the review Richie 😎

5぀星のうち5の評䟡

Great service

Great service. Clear and precise. Was shocked at how fast my pensions were found and added to my account. With crystal clear view.

2024幎7月17日
自発的なレビュヌ
Penny Pension ロゎ

Penny Pension からの回答

Cheers Kieran,

We are very happy to hear you found our app simple to use and clear. Our product team will be delighted to hear your comments. 📱

5぀星のうち4の評䟡

Penny make tracking your pensions very


Penny make tracking your pensions very straightforward, within 3 days they had tracked 3 with more pending. Very happy so far

2024幎7月17日
自発的なレビュヌ
Penny Pension ロゎ

Penny Pension からの回答

Thanks Greg,

Hopefully the search uncovers some more pensions of yours. 🔊

Cheers,
Team Penny

5぀星のうち5の評䟡

Found my pensions easily and one I


Found my pensions easily and one I forgot I had totally would recommend

2024幎7月17日
自発的なレビュヌ
Penny Pension ロゎ

Penny Pension からの回答

Good morning Gary,

Extremely happy to hear we were able to reunite you with a lost pension. We wanna make sure everyone can enjoy their hard earned cash in retirement. 🔎

All the best,
Team Penny

5぀星のうち5の評䟡

Fantastic

Very fast and professional easy to navigate around hastle free nice easy and simple app to use quick and professional response to any issues you may have on live chat would deffo recommend transferring any pensions you have into penny to console them all into one place

2024幎6月10日
自発的なレビュヌ
Penny Pension ロゎ

Penny Pension からの回答

Hey Ant,

Thanks for the glowing review and the 5 stars!

5぀星のうち5の評䟡

Everything was so easy

Everything was so easy. Even when I was struggling the online chat helped quickly

2024幎6月6日
自発的なレビュヌ
Penny Pension ロゎ

Penny Pension からの回答

Thanks for the review!

We pride ourselves on our quick and effective customer service here at Penny. 💬

5぀星のうち5の評䟡

Was really easy too set up and use


Was really easy too set up and use within only 2 days they had found one off my old pensions I thought I had lost

2024幎5月21日
自発的なレビュヌ
Penny Pension ロゎ

Penny Pension からの回答

We love stories of finding peoples lost pots. 💰

Really pleased we delivered that for you within two days. 🏎

Thanks for the 5 stars.
Team Penny

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