I would highly recommend Stephen from Pestforce. We had a problem with rats, which we could hear running along the pipes underneath our kitchen floor, and Stephen came out to investigate. He wa... ãã£ãšèŠã
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Dan came in the time frame quoted and was considerate of the property. He made a thorough inspection but was unable to find any wasp activity or nest. As nothing was found he made no charge despit... ãã£ãšèŠã
Rang Pestforce as we had a furry visitor who made himself comfortable and didn't want to leave, tried the usual over the counter stuff including electric devices, nothing worked. Joe came round did... ãã£ãšèŠã
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Toby Neilson came out to remove an angry wasp nest on Saturday. He was prompt and efficient, friendly and polite a stand up guy. He was knowledgeable and enthusiastic about wasps. I would not hesitate... ãã£ãšèŠã
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Pestforce UK provides fast and effective pest control services across the United Kingdom. Contact us today for trusted advice and professional services that will help keep you pest-free. Across all platforms we are the most reviewed pest control company in the UK with over 23,000 reviews.
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Suite 208, The Henley Building, Newtown Road, RG9 1HG, Henley-on-Thames, è±åœ
- 0333 567 0577
- headoffice@pest-force.co.uk
- pest-force.co.uk
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Professionalism at its best
We phoned pestforce.and Keith Fordyce was with us within 2 hours. A very pleasant and professional pest controller. I would recommend Keith to friends and family and also any businesses.
Thank you ð

Pestforce UK ããã®åç
Malcom provided a prompt and efficientâŠ
Malcom provided a prompt and efficient response to our initial enquiry and followed up with a rapid and reasonably priced response. Friendly service and explained in an easy to understand way the issues to be addressed.

Pestforce UK ããã®åç
We have nothing but a great experienceâŠ
We have nothing but a great experience of working with Bryan, Sean and Alison. They're excellent at what they do and are very empathetic with their work.

Pestforce UK ããã®åç
Rat infestation
The response to my initial phone call was really quick. Don came out a few days later and did a thorough inspection of the areas where we had identied the rats. He carried out the baiting with care. We were given a written, detailed report after each visit. The rats have now gone. Great service.

Pestforce UK ããã®åç
Highly recommend
I rang in a state of panic due to a rodent problem. Darren came the next day and put my mind at rest. He spent a long time talking things through and gave me lots of information. He was super knowledgeable and I felt confident he was on the case!
I would highly recommend Darren and his team!

Pestforce UK ããã®åç
Newport, Failed Treatment, Poor Communication
A prompt response to our initial request for help. A **significant** amount of money was paid to deal with the rat problem. As time went on, it became clear that the treatment was not working. Werner was a nice guy and occasionally brought his pet, Wilbur (his "sniffer dog") to help him out and check out the problem in our garden. They/He struggled to get anywhere. Communication became extremely poor, sometimes with months of zero response to messages. The last we heard from Newport PestForce was in January 2025. Although Werner was a nice enough chap, we feel extremely let down by the unsolved problem (despite a **significant** amount of money being paid), but more let down by the very poor communication. So much so, Werner's last visit included him drilling a gun of some kind into our fence to "get the rats"... to this day (December 2025), the gun is still in our garden as he never returned to check or solve the issue. We are frustrated and feel very let down by PestForce (Newport). I would exercise real caution before paying for any service offered. Despite the many positive reviews on Trust Pilot, we are gutted that we can't add to those. These are our honest findings and experiences and will not be using them again. (P.S. it's worth noting that although this review is labelled "unprompted review" - we were in fact prompted/invited to review, but gave Werner the benefit of the doubt by NOT writing when invited, in the naive hope that he might be able to respond to messages. That prompting then expired meaning we waited 16 months before writing this feedback... such is the extent of our patience!)

Pestforce UK ããã®åç
Drainage issue resolved
Malcolm, turned up on time on the days he was due to attend our property. With a minimum of fuss he did the work required to resolve our issue with a drain that required modification.
left our property clean and tidy after his visit.
Good communication by email and text
Friendly service can recommend

Pestforce UK ããã®åç
Do not use this service
Do not use this service. I employed Rob in April 2025, to deal with a rat problem. So far he has visited 3 times, 1 no show and fed them twice. 6 months of me having to chase him for help I have paid for.
His last visit was 22nd September, he did nothing and Iâve heard nothing from him since. Talks a good talk and that is all.

Pestforce UK ããã®åç
Louise J did a fab job
Louise J did a fab job at our property with our pest problem. She was polite, friendly and informative. She loved our dog ð ð. All in all an excellent service by Louise and the whole team. They were quick to respond to any communications and very professional. Weâve used them before and had no hesitation using them again.

Pestforce UK ããã®åç
Vermin problem
Darren came out today and gave very helpful and informative advice about vermin. He very kindly didnât charge me as he felt I would be wasting my money unnecessarily. Had I used another company I would have been charge upfront for the same information!!
I wouldnât hesitate to to use Pest Force Derbyshire again many thanks

Pestforce UK ããã®åç
Local, approachable and fast.
Joel was really friendly and came to have a look at the job within two days of me ringing him. He was able to deal with the hornets nest we had there and then and we havenât seen any since. I would definitely use the company again - local, approachable and fast.

Pestforce UK ããã®åç
Excellent service
Commercial Client: Dan was very friendly, helpful and efficient, keeping us informed of progress on behalf of our Client so we will be very happy to use his services each time we have relevant work in his area.
Highly recommended.

Pestforce UK ããã®åç
Fast, Friendly and Effective
Alex came to our property at short notice as we had rats under flooring upstairs. He was professional, effective and friendly.
We highly recommend his service.

Pestforce UK ããã®åç
Prompt response to initial enquiry
Prompt response to initial enquiry. Visited property and diagnosed issue. Treatment applied same day with satisfactory conclusion.

Pestforce UK ããã®åç
Super customer service
I called Ash early on a Thursday morning as we had mites in our chicken coop. He was really helpful and honest about options. He booked me in for the following day. Don then messaged to say he was running ahead of schedule and asked if he could come early. He attended to the problem and was really friendly. Iâm really impressed with the service from start to finish and would highly recommend.

Pestforce UK ããã®åç
Customer service issuese
It appears that my visit from this company and my subsequent messages about their failure to return to my property were lost in an administrative black hole. I have now had an apology and an explanation of what went wrong. I believe that good customer service is about resolving issues when they arise, and the issues I have experienced have been thoroughly resolved. So well done.

Pestforce UK ããã®åç
Good customer service from Malcolm.
Excellent service with clear communication, which showed good knowledge of getting rid of our wasp problems.
Returned initial enquiry within the hour and Malcolm confirmed details with a text.

Pestforce UK ããã®åç
Amazing service from Andy inâŠ
Amazing service from Andy in Chelmsford.
Rat spotted in back garden over weekend. Called Andy on Sunday afternoon and he was round the following morning.
Great advise to prevent future problems
Would highly recommend

Pestforce UK ããã®åç
I was very happy with the serviceâŠ
I was very happy with the service provided- very efficient, professional and friendly. Nick was polite and knowledgable and I would recommend the company without hesitation.

Pestforce UK ããã®åç
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