Beaver Pest Control レビュー 

Beaver Pest Control からの回答

2026年3月24日

Thank you for the recommendation. We’re delighted to hear the service was hassle free and that our technicians’ knowledge and qualifications gave you confidence. Providing a smooth experience with real expertise is exactly what we aim for, and we really appreciate you taking the time to share your feedback.

Beaver Pest Control からの回答

2026年3月24日

Thank you for your kind words. We’re delighted to hear our team comes across as both charming and professional. It’s a balance we take pride in, and we really appreciate you taking the time to share your feedback.

Beaver Pest Control からの回答

2026年3月24日

Thank you for sharing your experience. We’re so pleased to hear Monica was able to reassure you and guide you through everything with patience and care during what can be a worrying situation. We agree she’s a real asset to the team, and we’ll be sure to pass on your kind words. We really appreciate you taking the time to highlight this.

Beaver Pest Control からの回答

2026年3月24日

Thank you for the recommendation. We’re delighted to hear you were pleased with the service and communication. We agree Michael is a great part of the team and always delivers a professional, reliable approach. We really appreciate you taking the time to share your feedback.

Beaver Pest Control からの回答

2026年3月24日

Thank you for your thoughtful feedback. We’re pleased to hear our representative arrived on time and took the time to guide you through the next steps to ensure the treatment was effective. It’s great to know their patience, experience and professional approach made a positive impression. We really appreciate you taking the time to share your experience.

Beaver Pest Control からの回答

2026年3月24日

Thank you for your kind feedback. We’re so pleased to hear Dan and Ashley provided such a thorough and helpful service. We agree they’re a great team and always bring a professional approach to their work. We really appreciate you taking the time to share your experience.

Beaver Pest Control からの回答

2026年3月24日

Thank you for your kind feedback. We’re pleased to hear our technicians were friendly and approachable, and that they took the time to listen and address your concerns. Providing clear updates on the work carried out is something we really value, so it’s great to know that stood out. We appreciate you taking the time to share your experience.

Beaver Pest Control からの回答

2026年3月24日

Thank you for your kind feedback. We’re delighted to hear you were pleased with the bird netting installation and the thorough clean carried out alongside it. It’s great to know the work was completed to a high standard, and we really appreciate your recommendation to friends and family.

Beaver Pest Control からの回答

2026年3月24日

Thank you for your feedback. We’re pleased to hear our representative arrived as expected and demonstrated strong knowledge. Reliability and expertise are key parts of the service, so it’s great to know that came across. We appreciate you taking the time to share your experience.

Beaver Pest Control からの回答

2026年3月24日

Thank you for your kind feedback. We’re delighted to hear everything has been running smoothly and that our team responds quickly whenever needed. That reliability and responsiveness are exactly what we aim for, so it’s great to know it’s been your experience. We really appreciate you taking the time to share this.

Beaver Pest Control からの回答

2026年3月24日

Thank you for your lovely feedback. We’re so pleased to hear you’ve had great service from the team. We agree, Dave Olsen is a fantastic help and brings a genuinely friendly approach. We’ll be sure to pass your kind words on to him.

Beaver Pest Control からの回答

2026年3月2日

Thanks for the kind words. We’re glad everything was delivered promptly and without fuss. Our team works hard to keep things moving efficiently, so it’s great to know that came through. We really appreciate you choosing us.

Beaver Pest Control からの回答

2026年2月25日

Thanks for your review. We’re glad the regular checks and on-the-spot call outs have been helpful. We aim to stay responsive and keep things under control with consistent support. If there’s anything we can do to make the service even smoother, just let us know.

Beaver Pest Control からの回答

2026年2月25日

Hi Nick, thank you for taking the time to share this feedback. I’m sorry our communication left you feeling unheard.

I’m pleased to hear our technician was helpful during the visit, but it’s clear we fell short afterwards in how we explained the quotation and responded to your concerns.

For rodent proofing in fitted kitchens, we sometimes need access behind or beneath units/appliances to confirm there aren’t hidden ingress points and to make sure any proofing is effective and long-lasting (rather than a temporary seal to the visible gaps). When we believe that level of access is required, it does increase the time on site and can make our quotation higher than others that may be pricing for visible-only proofing.

That said, we should have addressed your key point more clearly: if access can’t be gained because units/appliances cannot be moved, we should have explained the options (for example, what could be done within those limitations or whether a revisit was needed to confirm feasibility), rather than repeating the same wording. I can understand why that would feel like your emails weren’t being properly read.

I understand a member of our team has since been in touch to provide further context. If you have any remaining questions, please don’t hesitate to contact us.

Thank you again. Your feedback is being used to improve how we communicate proofing scope, access requirements and pricing.

Beaver Pest Control Customer Service Team

Beaver Pest Control からの回答

2026年2月23日

Thanks for the lovely feedback. We’re really glad the standard stayed strong all year, that’s exactly what we aim for. We’ll share this with the team too, as it’s their consistent effort that makes the difference.

Beaver Pest Control からの回答

2026年2月23日

Thanks for taking the time to share this. We’re really pleased you’ve found the office team so polite, and we’ll make sure Kim sees your comments. Keeping you updated and helping rearrange at short notice is exactly the kind of customer service we’re proud of. We appreciate your call and we’re glad we could get a new appointment sorted for you.

Beaver Pest Control からの回答

2026年2月23日

Thanks for the feedback. We’re glad our technician knew the job inside out and took the time to get to the bottom of the issue properly. We’ll share this with the team, it’s exactly the thorough approach we aim for.

Beaver Pest Control からの回答

2026年2月23日

Thanks for the lovely review. We’re really pleased to hear our technician was friendly and efficient, and it’s even better that you’ve built a familiar face over time. We’ll pass this on, consistency like that is something we take pride in.

Beaver Pest Control からの回答

2026年2月16日

We’re sorry to hear you were left feeling this way, especially with a young baby at home. We take concerns about both pest activity and how our team communicate very seriously. We’re keen to look into what happened and review the visit properly. Please contact us on 020 8355 3443 or office@beaverpest.co.uk with your name, address and we’ll investigate and come back to you as soon as we can.

Beaver Pest Control からの回答

2026年2月23日

Thanks for the great feedback. We’re pleased you find our service efficient and effective, and that the team and reporting hit the mark. Clear, concise reporting is a big part of doing the right thing and keeping everything transparent, so it’s good to hear it’s working for you.