The requirement was to remove a large wasp nest from my loft. The pest control engineer, Darko, was very helpful, professional, friendly and did a great job. Pleased with this service.
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Very pleased with the outcome. Jed dealt with our problem calmly & professionally & a lovely guy. He explained everything in detail & we felt fully supported at all times. Tom cleaned out our loft &... もっと見る
企業が回答しました
Pest UK was excellent from start to finish. Despite an initial mix-up with the appointment scheduling, Bob did his best to get Ollie here who handled everything calmly and professionally. He deal... もっと見る
企業が回答しました
A very professional service and reasonably priced. Took one look at the problem, a few squirts of magic powder and hey presto, problem solved. I would definitely recommend them.
企業が回答しました
企業情報
当該企業による記述
Pest UK provides safe, legal, and effective pest control for homes and businesses, 7 days a week. As a full BPCA member, our fully insured, professionally trained technicians follow strict Codes of Best Practice, ensuring reliable and trusted service every time. Since 1985, we’ve been delivering guaranteed results with fast, 24-hour response times. Using biodegradable insecticides and poisons, our experienced pest technicians provide safe and effective pest removal while offering advice to prevent future infestations. We specialise in controlling and removing a wide range of pests, including rats, mice, squirrels, foxes, moles, rabbits, ants, bed bugs, fleas, cockroaches, wasps, bees, hornets, pigeons, birds, silverfish, clothes moths, flies, mites, beetles, and more. Our team also provides property proofing, solar panel bird protection, and drain and sewer treatments, including camera surveys to identify rat activity. Pest UK proudly serves Bedfordshire, Berkshire, Buckinghamshire, Cambridgeshire, London (Central, North, South, East, West), Dorset, East Sussex, Essex, Hampshire, Hertfordshire, Kent, Leicestershire, Northamptonshire, Oxfordshire, Shropshire, Staffordshire, Surrey, Warwickshire, West Midlands, West Sussex, Wiltshire, and Worcestershire. For fast, professional, and reliable local pest control, Pest UK delivers expert solutions, safe treatments, and peace of mind for your home or business.
Pest UK – Professional Pest Control for Homes & Businesses
当該企業による記述
- Safe, Reliable, and Effective Pest Removal Across the UK
- Pest UK provides professional pest control for homes and businesses across the UK. Our BPCA-accredited, fully insured technicians handle rats, mice, squirrels, foxes, bed bugs, fleas, wasps, bees, cockroaches, and more. We also offer property proofing, bird protection, and drain and sewer treatments. With fast response times, safe and biodegradable treatments, and expert advice, Pest UK delivers reliable, effective results and peace of mind. Serving Bedfordshire, Berkshire, Buckinghamshire, Cambridgeshire, London, Dorset, Essex, Hampshire, Hertfordshire, Kent, Oxfordshire, Surrey, West Midlands, and beyond.
Pest UK – Guaranteed Fast Pest Control
Professional, safe, and effective pest control with a 24-hour response guarantee.
If we can’t schedule your appointment within 24 hours, you’ll receive 10% off your service. Our BPCA-accredited, fully insured technicians provide reliable pest removal and expert advice for rats, mice, wasps, bed bugs, fleas, cockroaches, squirrels, birds, and more. Pest UK delivers fast, professional, and thorough pest control, giving you peace of mind every time.
連絡先
82 London Street, RG1 4SJ, Reading, BERKSHIRE, 英国
- 01183732316
Get Rid of Bed Bugs
4.2
ほぼ満足
24件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 70％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Never use this company ever again
I will Never use this company ever again.
The problem was never resolved and when i approached management about the service that i felt wasn’t done effectively. All the excuses you could offer came out. there was no refund offered. No 2nd visit was offered i even sent proof photo but nope still not interested. will NOT !be using this company again and certainly won’t be recommending them to anyone.
2026年10月3日
自発的なレビュー
Wasp nest cleared professionally and effectively.The requirement was to remove a large…
The requirement was to remove a large wasp nest from my loft. The pest control engineer, Darko, was very helpful, professional, friendly and did a great job. Pleased with this service.
2026年10月1日
Excellent Service
Sean is a hero! Always efficient and clean and tidy and super polite and professional. No criticism for Pest UK at all.
2026年8月17日
Pest UK - Reading からの回答
Thank you for the wonderful review "Sean is a hero" will absolutely make his day! We're really pleased he's always efficient, clean and tidy, polite and professional for you; that consistency is exactly what we hope our regular customers experience every time. Thank you for your continued trust in Pest UK we're here whenever you need us!
Wasps were wasted!
On time
Pleasant, friendly operative
Clear instructions on health and safety
Speedy execution
Easy payment method.
2026年8月8日
Pest UK - Reading からの回答
Thank you for the great review and the title made us smile! On time, friendly, speedy, with clear health and safety guidance and easy payment is exactly how every wasp job should run. We're really pleased that was your experience. Thank you for taking the time to review us we're here whenever you need us again!
A very professional service and…
A very professional service and reasonably priced. Took one look at the problem, a few squirts of magic powder and hey presto, problem solved. I would definitely recommend them.
2026年8月6日
Pest UK - Reading からの回答
Thank you for the kind words, and for recommending us! We're really pleased the problem was sorted so swiftly there's a bit of training and know-how behind the "magic powder," but hey presto is exactly the result we like to deliver! It's great to hear you found us professional and reasonably priced too. Thank you for taking the time to review us we're here whenever you need us again!
Avoid this company at all costs!
Absolutely awful experience from start to finish with PestUK- avoid this company at all costs.
I booked a technician to treat an obvious squirrel infestation in my house. The initial 'survey and treatment' took approximately 10 minutes, and consisted of traps being set in an inaccessible part of the loft, far from the entry point as "this was the only place the technician has access".
After 4 days, the technician returned and removed the untouched traps and sealed the entry hole. Less than 24 hours later, the squirrel has ripped off the wire mesh which the technician had installed and was back inside.
The technician attended for a third time to reinforce the mesh. However, had managed to trap the squirrel inside the property, causing a lot of noise and resulting in the squirrel chewing a new exit hole- causing additional damage to my property.
At this point I had no faith in PestUK and decided to deal with the problem myself. I removed the fascia board next to the entry hole and immediately found a nest with 5 baby squirrels in. At no point was this communicated as potential as the technician has "tapped on the soffit board and didn't hear any squeaking". I removed the nest, replaced the fascia and dealt with the mother squirrel myself in the end.
I will be referring the matter to BPCA as, by trapping the mother away from her kittens, PestUK contravened animal welfare laws through their negligence. Fortunately their blocking of the hole was shoddy and the mother got back in, else I'd have rotting squirrel carcasses in the eaves after the babies died of starvation. Equally demonstrated is that their 'guarantee' is not in fact such.
I spoke to PestUK Director, Scott, and requested a refund as their technician's works neither correctly diagnosed, treated or prevented the issue. Something I managed in approximately one hour with no prior experience or training. His response was: "You will not get a refund; we should have just been aware. You cannot just get work done and then request a refund."
Avoid at all costs. Have ago yourself, it's easier and less stressful than dealing with these lot.
2026年7月29日
自発的なレビュー
Pest UK - Reading からの回答
Thank you for setting this out in detail, and I'm sorry your experience fell so far short at every stage. The sequence you describe repeated visits that didn't resolve the problem, proofing that failed to hold, and above all the discovery of a nest of young that our survey did not identify is serious, and I'm not going to make excuses for it. Identifying the presence of young before sealing entry points is a fundamental part of squirrel work, precisely because of the welfare consequences you've described, and I want to understand fully why that didn't happen here.
I also hear your frustration with how the refund conversation went. Having read your account in full, I'd like to revisit that discussion, along with a proper review of the job itself, the decisions made on each visit, and the standard of the proofing work. If you do refer the matter to the BPCA, we will of course engage with that process fully.
I'm sorry this has cost you time, money, damage to your property, and a great deal of stress. It shouldn't have taken you resolving it yourself for it to end.
Pest UK - Reading からの回答
Thank you so much for the kind words, and for highly recommending us! Amazing service all round is exactly what we aim for, so it's wonderful to hear that was your experience. Thank you for taking the time to review us we're here whenever you need us again!
Very happy with results
Very happy with results. They provided an effective solution to the problem and gave great advice to prevent future issues. Prompt and reliable service, staff very polite.
2026年6月22日
Pest UK - Reading からの回答
Thank you for the lovely review! We're really pleased we could provide an effective solution and that you were happy with the results. Giving advice to help prevent future problems is a big part of what we do, so it's great to hear that came through, along with prompt, reliable service from our polite team. Thank you for taking the time to share this we're here whenever you need us again!
Pest UK got rid of the bees!
Dealt with the bees in the garage in a timely and effective fashion
2026年6月19日
Pest UK - Reading からの回答
Thank you for the review! We're really pleased we could deal with the bees in your garage promptly and effectively that's exactly the result we aim for. Thank you for taking the time to share this, and we're here whenever you need us again!
Easy to contact atarrabget
The tech guy arrived safely on time and was very thorough and helpful and polite and would recommend to anyone with their problems the work was completed to a good standard
2026年6月17日
Pest UK - Reading からの回答
Thank you for the great review, and for recommending us! We're really pleased our technician arrived on time and was thorough, helpful and polite, with the work completed to a good standard that's exactly what we aim for on every visit. Thank you for taking the time to share this, and we're here whenever you or anyone you know needs us again!
Pest UK - Reading からの回答
Thank you for the kind words we're so pleased you found our staff friendly and happy to help! A quick response on call-outs is something we pride ourselves on, which is why our trained, BPCA-qualified technicians are available 7 days a week with fast, 24-hour response times. It's great to know that made a difference for you. Thanks for choosing Pest UK!
Excellent service with new engineer
Excellent service with new engineer. She replaced all my existing boxes that hadn't been changed in over a decade. So hats off to her. A gem to pest control
2026年5月21日
Pest UK - Reading からの回答
Thank you for your fantastic review. We're delighted to hear you received excellent service and that our engineer went above and beyond by replacing the existing bait boxes. We'll be sure to pass on your kind comments to her. Thank you for choosing Pest UK and for your continued trust in our pest control services.
Kind regards,
The Pest UK Team
Very pleased with the outcome
Very pleased with the outcome. Jed dealt with our problem calmly & professionally & a lovely guy. He explained everything in detail & we felt fully supported at all times. Tom cleaned out our loft & applied bactericide & replaced the insulation, he was very quick & efficient & also a nice guy. And left everything spotless. We would definitely call them in again if needed.
2026年2月11日
Pest UK - Reading からの回答
Thank you for your wonderful review. We're delighted to hear you were so pleased with the outcome and the service provided by Jed and Tom. It's great to know that everything was clearly explained, that you felt fully supported throughout the process, and that the loft clearance, bactericide treatment and insulation replacement were completed efficiently and to a high standard.
We'll be sure to pass on your kind comments to both team members. Thank you for choosing Pest UK, and we're pleased to know you would use our pest control services again if needed.
Kind regards,
The Pest UK Team
Tom was very considerate
Tom was very considerate, turned up on time and was very discreet. He ket me informed all through the process.
2026年5月7日
Pest UK - Reading からの回答
Thank you for your kind review. We’re pleased to hear Tom was punctual, discreet, and kept you fully informed throughout the process. We really appreciate your feedback.
Kind regards,
Pest UK
Pest UK - Reading からの回答
Thanks for your feedback!
Great to hear Steve provided a professional pest control service. We’ll be sure to pass your comments on.
If you need pest control support again, Pest UK is always here to help.
Very good service.
2026年4月17日
Pest UK - Reading からの回答
Thanks for your feedback! We’re glad you were happy with the service from Pest UK. If you ever need reliable pest control in the future, we’re here to help
Pest UK provide a great service
Pest UK have always provided us with a great service with regards to our contract, as well as reacting to any isolated issues requiring attention.
The staff have always been very helpful and professional.
2026年4月9日
Pest UK - Reading からの回答
Thanks for your kind feedback, we really appreciate it.
Great to hear you’re happy with both your ongoing pest control contract and how quickly we respond to any issues. I’ll pass your comments on to the team, who will be pleased to hear it.
Thanks again for choosing Pest UK 👍
Pest UK - Reading からの回答
Thanks for your feedback, glad you were happy with the service.
We appreciate you noting the politeness and thorough work. If you need us again, we’re here to help.
Ratty
Very quick response to my call and I was given a quote over the phone and by email. The representative arrived on time and was very reassuring and professional and polite. A follow up was arranged, again confirmed by email. At the end of the process the invoice and the work matched the quote.
2026年3月14日
Pest UK - Reading からの回答
Thanks for your feedback, we’re really glad everything went smoothly.
Great to hear the quick response, clear pricing, and professional service all met expectations, and that everything matched the quote with no surprises.
If you ever need pest control again, we’re here to help.
Pest UK was excellent from start to…
Pest UK was excellent from start to finish. Despite an initial mix-up with the appointment scheduling, Bob did his best to get Ollie here who handled everything calmly and professionally. He dealt with a difficult situation — safely and humanely dispatching a live mouse that had been caught in a trap — with real care and composure, which was very reassuring.
He then took the time to thoroughly inspect the entire property, identifying potential entry points and explaining things clearly along the way. He also laid preventative pellets to help stop any further mice from getting in.
Overall, Ollie was knowledgeable, methodical, and easy to deal with. I would highly recommend Pest Uk services.
2026年3月30日
Pest UK - Reading からの回答
Thanks so much for the detailed and thoughtful feedback, we really appreciate it. We’re glad that despite the initial scheduling issue, Bob was able to help get Ollie out to you quickly and that he handled everything calmly and professionally.
It’s great to hear Ollie took the time to carry out a thorough pest control inspection, deal with the situation carefully and humanely, and clearly explain his findings and the preventative steps taken. Providing a knowledgeable and methodical service is exactly what we aim for.
We’ll make sure your kind words are passed on to Ollie and the team. Thanks again for recommending Pest UK, if you need us in the future, we’re always here to help.
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