Great service as always - always get good comms and reminders and all the staff are friendly and helpful - I think the prices are hard to beat - special call out for Richard in Multicar policies, who... ãã£ãšèŠã
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Website for loading up car info is a bit clunky and unfriendly, Will not accept photos direct taken on a. IPhone and have to figure out how to convert them (being a senior a bit more difficult than e... ãã£ãšèŠã
Had a very good experience with Peter best and would highly recommend them to any one with a classic car as they are the best. No hassle straight forward and prices are ðbest about by far. Staff are... ãã£ãšèŠã
Peter Best insurance came to the rescue when other brokers would not cover my old classic ex-military Land Rover Defender. And at a very cost effective price. The old war horse is back on the road... ãã£ãšèŠã
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Peter Best Insurance Services. Classic Insurance Specialists since 1985 in the UK. Request a callback to discuss your quotes today. â 01376 574000 â info@classiccarinsurance
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Suite 4, Courtyard Offices, Braxted Park Estate, CM8 3GA, Essex, è±åœ
- 01376 574 4000
- info@classiccarinsurance.co.uk
- peterbestinsurance.co.uk
4.6
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Peter Best Insurance Services ããã®åç
Hi,
We're delighted to hear that you found our pricing to be good and that you feel you received excellent value. Your positive feedback is greatly appreciated, and it means a lot to us.
Kind Regards,
Chloe
Peter Best Insurance Services.
The service given by both of yourâŠ
The service given by both of your representatives was prompt and accurate. My questions were answered concisely and fully.
2026幎7æ13æ¥
Peter Best Insurance Services ããã®åç
Hi,
We're delighted to hear that our representatives provided such prompt and accurate service. It's wonderful that your questions were answered so concisely and fully. Thank you for sharing your positive experience!
Kind Regards,
Chloe
Peter Best Insurance Services.
always good to deal Peter Best allâŠ
always good to deal Peter Best all staff very helpful and know there stuff would highly recommend this company
2026幎7æ18æ¥
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Peter Best Insurance Services ããã®åç
Hi,
We are so glad to hear that you always have a good experience with us and find our staff helpful and knowledgeable. Thank you for your high recommendation!
Kind Regards,
Chloe
Peter Best Insurance Services.
My experience of this terrible andâŠ
My experience of this terrible and untrustworty company has not been a good one..
I paid for a policy prior to it beginning.
Was contacted to say they wanted to ammend a detail that would bring the price up significantly .
They then charged me £55. to cancel a policy that hadnt even began.
Customer service is unhelpful and robotic.
Didnt even bother to reply to my email regarding the issue and took £55 from my payment.
Shameless practices in my opinion.
Most certainly wouldnt recommend .
Interesting that you only reply when I write a review . Ill say no to your invite to contact your webpage as it was no use last time.
Reference number is... NIPX22PC01
2026幎6æ17æ¥
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Peter Best Insurance Services ããã®åç
Hi,
We are sorry hear of your negative experience with our services. Unfortunately, as no policy details or reference number have been provided, weâre unable to investigate your concerns further at this stage.
We have requested your policy details so that we can look into the concerns you have raised regarding the poor service received. Please provide the policy details where prompted on the Trust pilot platform or leave a feedback form on our website with the details. Once provided, an agent will review the case and come back to you directly
Kind regards,
Molly
Peter Best
Peter Best Insurance Services ããã®åç
Hi,
We're happy to hear that you found the process easy and the price good. Thank you for your positive feedback; it means a lot to us.
Kind Regards,
Chloe
Peter Best Insurance Services.
Customer service is non existent
Customer service is non existent, may offer good prices but if you need help and reach out to them they are very slow to answer and not very good when they do.
Hi Molly, as I was unable to get a reply or speak to a customer advisor, I don't have those details. I waited over 30 minutes for a reply on chat even though there was 0 in the queue ahead of me.
2026幎7æ17æ¥
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Peter Best Insurance Services ããã®åç
Hi,
We are sorry hear of your negative experience with our services. Unfortunately, as no policy details or reference number have been provided, weâre unable to investigate your concerns further at this stage.
We have requested your policy details so that we can look into the concerns you have raised regarding the poor service received. Please provide the policy details where prompted on the Trust pilot platform or leave a feedback form on our website with the details. Once provided, an agent will review the case and come back to you directly
Kind regards,
Molly
Peter Best
Update 23/07/2026-
Hi,
I'm sorry to hear about your experience when trying to contact us via Live Chat and for the delays you encountered as a potential new customer. We understand how frustrating this can be and sincerely apologise for the inconvenience caused.
Please be assured that we are actively working to address these issues as a matter of urgency. Thank you for taking the time to share your feedback, as it helps us identify areas where we can improve our service.
Peter Best Insurance Services ããã®åç
Hi,
We are delighted to hear that you experienced great service and found our insurance cover to be good, along with a great price. Thank you for your positive feedback!
Kind Regards,
Chloe
Peter Best Insurance Services.
very easy to take an account out
very easy and quick to open new insurance account.....excellent price
2026幎7æ17æ¥
Peter Best Insurance Services ããã®åç
Hi,
We're delighted to hear that opening your new insurance account was a quick and easy process, and that you found our pricing excellent. Thank you for your positive feedback!
Kind Regards,
Chloe
Peter Best Insurance Services.
Excellent customer service
Excellent customer service. Spoke to Billy Davidson who helped me with all my questions. Totally recommend Peter Best. I use them for my VW campervan. Thanks.
2026幎7æ15æ¥
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Peter Best Insurance Services ããã®åç
Hi,
We are so happy to hear about your positive experience with us! It's wonderful to know that our team was able to assist you thoroughly with your questions. We truly appreciate your recommendation and your continued trust in our services for your campervan. Thank you for sharing your kind words.
Kind Regards,
Chloe
Peter Best Insurance Services.
Morgan
Morgan. 224 miles last year but still pretty good price - except that the commission virtually matches the premium! Service good
2026幎7æ16æ¥
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Peter Best Insurance Services ããã®åç
Hi,
We appreciate your positive feedback on our service! We understand your observation regarding the commission relative to the premium. We are always reviewing our pricing structures.
Kind Regards
Chloe
Peter Best Insurance Services.
great value
2026幎7æ7æ¥
Peter Best Insurance Services ããã®åç
Hi,
Thank you for taking the time to share this review with us. We are so pleased to know you are happy with the competitive premiums we have offered.
Kind Regards,
Emily
Peter Best Insurance Brokers
Very easy and a great price
Very easy and a great price . Keep you well informed all the way through everything
2026幎7æ7æ¥
Peter Best Insurance Services ããã®åç
Hi,
We're delighted to hear that you found our service easy to use and our prices great. We're also pleased that we kept you well-informed throughout the process. Thank you for your positive feedback!
Kind Regards,
Emily
Peter Best Insurance Brokers
I am happy with Peter Best InsuranceâŠThank you Emily
I am happy with Peter Best Insurance Services as I found it very good price and got what I wanted, although the company I have been first time insured they understand what kind of policy I need for my family as well.
Good price and quality Insurance.
2026幎7æ7æ¥
Peter Best Insurance Services ããã®åç
Hi,
We are so pleased to hear that you are happy with the price and quality of your insurance. It's wonderful that we were able to understand your family's needs and provide the right policy. Thank you for your positive feedback!
Kind Regards,
Emily
Peter Best Insurance Brokers
Peter Best Insurance Services ããã®åç
Hi,
Thank you for sharing your positive review with us, we are pleased to hear you are happy with our services.
Kind Regards,
Emily
Peter Best Insurance Brokers
Able to talk to local person on theâŠ
Able to talk to local person on the telephone. which gives you a much better customer servic.
2026幎7æ6æ¥
Peter Best Insurance Services ããã®åç
Hi,
We're so glad to hear that you appreciated speaking with a person on the telephone. We believe this enhances our customer service experience. Thank you for your kind words!
Kind Regards,
Emily
Peter Best Insurance Brokers
What a rip off company
What a rip off company, found out the hard way that they use a credit broker so if you cancel the policy early you get stung for the remaining balance plus a £75:00 cancelation fee,
WON'T BE USING THEM, READ THE SMALL PRINT PEOPLE
2026幎7æ14æ¥
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Peter Best Insurance Services ããã®åç
Hi,
We're sorry to hear you're disappointed. We do clearly advise before purchase that a £75 cancellation fee applies, and customers choosing to pay by monthly instalments enter into a separate credit agreement with Premium Credit.
To proceed with cover, customers are required to read and accept both the policy terms and the credit agreement, which explain the cancellation charges and any outstanding balance that may remain payable if the policy is cancelled early.
We appreciate your feedback and understand your frustration, but this information is provided and accepted as part of the purchase process.
Kind regards,
Molly
Peter Best Insurance services
Best price I could get
No other quote came anywhere my renewal price for the cover provided. Fortunately I've not had the need to test the claims service and hope that I don't.
2026幎7æ8æ¥
Peter Best Insurance Services ããã®åç
Hi,
We are so pleased to hear that our renewal price met your expectations for the coverage we provide. We appreciate your positive feedback and hope you continue to be satisfied with our service.
Kind Regards,
Emily
Peter Best Insurance Brokers
good experience for insuring my classicâŠ
good experience for insuring my classic car,very competitive renewal price...
2026幎7æ8æ¥
Peter Best Insurance Services ããã®åç
Hi,
We are so pleased to hear you had a good experience insuring your classic car and found our renewal price very competitive. Thank you for your positive feedback!
Kind Regards,
Emily
Peter Best Insurance Brokers
Consistently good value & good service
Consistently good value for my classic car over the last 5 years, and good service both on phone and online when needed: Emily was very helpful in making amendments
2026幎7æ14æ¥
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Peter Best Insurance Services ããã®åç
Hi,
We are so pleased to hear about your consistent positive experiences with us over the past five years. It's wonderful to know our service, both over the phone and online, has been helpful, and we appreciate you highlighting our team's efforts.
Kind Regards,
Emma
Peter Best Insurance Brokers
Great attention to detailâŠâŠ.very goodâŠ
Great attention to detailâŠâŠ.very good service
2026幎7æ9æ¥
Peter Best Insurance Services ããã®åç
Hi,
We are so pleased to hear that you appreciated our attention to detail and received very good service. Thank you for your wonderful feedback.
Kind Regards,
Emily
Peter Best Insurance Brokers
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