Peter Harrington レビュー 

1,135
•
TrustScore 5段階評価の5

4.9

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I’ve known for a long time that it would be a rare book I chose for my Sons 40th birthday. Peter Harrison’s customer service was impeccable and my email was answered promptly. I chose a set of three... もっと見る

5つ星のうち5の評価

The transaction was flawless, and the manuscript arrived in perfect condition. I had no worries purchasing from such a renown bookseller. I am also grateful that it was sent without worries of the ta... もっと見る

5つ星のうち5の評価

Entrusting a treasured book to someone else is no small thing, but the team at Chelsea Bindery treated it with the utmost care, skill and respect. The restoration is simply beautiful – they have prese... もっと見る

企業が回答しました

5つ星のうち5の評価

Peter Harrington never disappoints. My most recent acquisition, Hawk On The Wind, by August Derleth (signed) was in exceptional condition. Their end of the year sale was chock full of treasures at gre... もっと見る

企業情報

  1. 書店

当該企業による記述

Established in 1969, Peter Harrington is one of the world's leading dealers in rare books. From its headquarters at 100 Fulham Rd and bookshop on Dover Street, Peter Harrington trades rare books, manuscripts, prints and maps from the fifteenth to twentieth centuries in a broad range of subjects.

Our Guarantee

Authenticity and Expertise

Authenticity and Expertise
Our customer service includes not only sales advice but commission bidding at auctions, library projects and others. We regularly produce fully-illustrated catalogues featuring our newest acquisitions. Each entry is fully described and carries our unconditional guarantee. We provide both domestic and international shipping and accept all major credit cards.

連絡先

4.9

優良

TrustScore 5段階評価の5

1135件のレビュー

5つ星
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,135)

過去12か月のレビュー数: 99件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Amazing Book, Amazing Service

The purchase went smoothly with the invoice and the book I bought was promptly delivered as soon as the payment was received. The book arrived in excellent condition across the ocean and the gift wrapping was impeccable. The condition of the book itself was incredible and almost as good as new (despite it being over 100 years old). It was a one year anniversary gift for my fiancé who is an accountant and the book I bought turned out to be an invaluable treasure. I would totally make another purchase from Peter Harrington!

2025年3月5日
5つ星のうち1の評価

Unreliable

I Purchased today a copy of a book listed on Peter Harrington's website: Homer item 179686 for 1,250 British pounds.

I made the purchase, and paid for it immediately. I received a receipt for it immediately. After having made such purchase, I looked at the website to confirm my purchase, and sure enough, the “availability” of the item had immediately updated to ‘no longer available for purchase.”

Then I get this typo-ridden message:

----------------------------------------------------------
Dear Mr.
 
Thank you for your interest in Peter Harrington. I am afraid, the Homer sold to a customer an hour before you placed your order through our website. The database haven’t been updated on time to show the book as sol.. Please do accept my apologies on behalf of the company. I have cancelled the payment and your card won’t be charged. I can add you to our wants list and in case the same book comes up for sale you will be the first one to buy.
 
I am sorry for the inconvenience this might cause you. Kind Regards,
 
-----------------------------------------------------------
I want to bring this to every bibliophile's attention so that you’ll be aware, and become more judicious
about making a purchase from Peter Harrington and their technological shortcomings.

A company with such pedigree seems unworthy of such pathetic oversites.

2025年3月24日
自発的なレビュー
Peter Harrington ロゴ

Peter Harrington からの回答

Our sincere apologies for any disappointment caused. We sell books through numerous platforms, not just our website but on several bookselling marketplaces, and of course in-store at our shops and on the telephone.

When a book is purchased directly on our website, it is made unavailable for purchase for any other customers instantaneously. But if the book is sold in-store at one of our shops, on the phone, or through bookselling platforms, unfortunately there is a small lag between the sale being logged and the record in question being marked as unavailable for purchase on our website.

Our bookselling database, which is widely used in the rare book trade, does not yet allow direct connectivity and instant communications between itself and the business’s website. A forthcoming upgrade will eventually allow this, but in the meantime, we send numerous data updates throughout the day to our website to reflect the latest sales. Unfortunately you saw and ordered the book in question during the small time window between it previously being sold to someone else, and the sale being communicated to our website, for which we can only apologise.

However, I would like to point out that we state on all our order confirmation notifications that we will be in touch shortly to confirm the order, precisely for such eventualities. Please also note that such occurrences are extremely uncommon, and by no means exclusive to us. They do occasionally happen to businesses across the entire industry, or indeed most other retail sectors, as most book collectors will already be aware of.

The transaction was voided immediately and no money has charged to your account. If there is anything else we can do for you, please do not hesitate to email or phone us.

5つ星のうち2の評価

My package was sent to the wrong…

My package was sent to the wrong address. I guess the shipping address got confused with the billing address, so a gift I had ordered for someone else came to me instead.

2025年3月14日
Peter Harrington ロゴ

Peter Harrington からの回答

We are very sorry for the mix-up that resulted in your book being sent to your billing address instead of the intended delivery address. I have spoken to our shipping department and was informed you were able to redirect the shipment whilst still in transit. We apologise for any inconvenience caused.

5つ星のうち5の評価

A Good Book from a Great Seller

I was lucky enough to come across the book I had been searching for some time and also to purchase it from a very professional bookseller. The book arrived in just five days after placing the order, all the way from London to Tokyo, perfectly packaged and in excellent condition. I look forward to future opportunities to find good books and purchase them from this seller.

2025年3月6日
5つ星のうち5の評価

The business of books

As ever, Peter Harrington does not disappoint. Each online catalogue is better than the last and the ones held in your hands are beautiful to behold. The online shopping experience is a seamless one and special requests are granted without missing a beat. Peter Harrington makes the business of books look easy.

2025年2月8日

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詳細情報