Always have the live food I need. Im always tempted by the creepy crawlies. I did buy a beautiful giant millipede recently. Have seen a beautiful baby spider too. Colleagues are always helpful and re... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This pet shop has improved vastly since our last visit! The layout has been improved and the animals are all in much better environments and clearly well cared for. The staff are extremely knowledgeab... もっと見る
Fab customer service, quick to have my order sent out and all products in great condition. Only one draw back is the choice of courier DHL, they aren't very good around our area, still waiting on a... もっと見る
企業が回答しました
I ordered two 20 kg bags of aquarium gravel. They arrived quickly and in tact firmly packed in two hessian type sacks. Delivery was good with items left in agreed safe place so no issues there. The... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Pet Market, your go-to online pet shop for everything your furry, feathered, or scaly friends need! We offer a huge selection of dog products, cat products, small pet essentials, and more, all available for fast UK delivery. Whether you’re looking for high-quality pet food, toys to keep them entertained, or grooming supplies to keep them looking their best, we’ve got it all in one place.
連絡先
12 Wilson Way, TR15 3RQ, Redruth, 英国
- petmarket.co.uk
4.4
優良
42件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 50％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ordered a Colombo c02 kit and not…
Ordered a Colombo c02 kit and not disappointed. Extremely helpful staff, will definitely use again.
2025年12月6日
自発的なレビュー
Very helpful friendly staff
2025年11月15日
Wonderful
This pet shop has improved vastly since our last visit! The layout has been improved and the animals are all in much better environments and clearly well cared for. The staff are extremely knowledgeable and attentive. We will definitely be going there again more regularly as they have made a wonderful shopping experience!
2025年11月6日
自発的なレビュー
Always well stocked helpful friendly…
Always well stocked helpful friendly approachable staff and reasonably priced
2025年9月21日
Petmarket からの回答
Hi Mr Horrocks.
Thank you for your lovely feedback. We’re thrilled to hear you find our store well-stocked and our team helpful and approachable. We always aim to offer great products at reasonable prices, and it’s wonderful to know it’s appreciated.
Thank you for your custom
Kind regards,
Petmarket Team.
Fab customer service
Fab customer service, quick to have my order sent out and all products in great condition.
Only one draw back is the choice of courier DHL, they aren't very good around our area, still waiting on a bag of hay which should have been in the same drop off but didn't appear, hopefully it will appear before the end of the week.
2025年9月19日
Petmarket からの回答
Hi.
Thank you so much for your kind words! We’re delighted to hear you’re happy with our customer service and that your products arrived in great condition.
We’re sorry to hear about the issue with DHL and the missing bag of hay. Hopefully it will arrive soon, but if it hasn’t turned up please get in touch and we’ll be happy to help resolve it.
Kind regards,
Petmarket Team.
The item they delivered was used or damaged in transit
The item they delivered was used or damaged from delivery however they expected me to send the item back and pay for the return when it was them who delivered the damaged item.
2025年9月2日
Petmarket からの回答
Thank you for your feedback.
We sincerely apologise for the inconvenience caused by the damaged item. We believe the issue has now been resolved, and we appreciate your patience as we worked to make it right.
Kind regards
The Petmarket Team.
Prompt efficient service throughout!
Prompt efficient service from order to delivery. 10 out of 10
2025年9月1日
Petmarket からの回答
Thank you for your kind words!
We’re thrilled to hear you had a smooth experience from order to delivery. We truly appreciate your 10/10 rating!
Thank you for shopping with us :)
Kind regards
The Petmarket Team.
Item arrived broken
Item arrived broken. When i sent off a request for help i got no response.
2025年8月6日
Petmarket からの回答
Hi Lewis,
We’re really sorry to hear your item arrived broken—and that this has been your experience. We did email you on 9 August asking for a couple of photos so we could sort this right away, but we haven’t had a reply yet (please also check your spam/junk folder just in case).
If you could email the photos and your order number to info@petmarket.co.uk, we’ll get this resolved for you immediately with a replacement or refund—whichever you prefer. We pride ourselves on our customer service and would love the chance to turn this into a 5★ experience for you.
Thank you,
Pet Market Customer Care Team
The service was quick and efficient…
The service was quick and efficient very pleased with them
2025年7月21日
Petmarket からの回答
Hi Adrian.
Thank you so much for your kind words! We’re delighted to hear you found our service quick and efficient, that’s exactly what we aim for. We really appreciate your support and look forward to helping with your next order.
Best wishes,
The PetMarket Team 🐾
On line service “As it should be”
I ordered two 20 kg bags of aquarium gravel. They arrived quickly and in tact firmly packed in two hessian type sacks. Delivery was good with items left in agreed safe place so no issues there.
The gravel was dusty/dirty and needed lots of rinsing (as does ALL aquarium gravel) but it’s exactly what I wanted and really does look good in this set up.
Top marks to petmarket on quality and price, wouldn’t hesitate to use them again.
2025年7月21日
Petmarket からの回答
Hi Ronnie.
We’re so pleased to hear your order arrived safely and that the gravel looks great in your aquarium setup. You’re absolutely right aquarium gravel does need a good rinse, but it’s great to know it turned out exactly as you wanted.
We really appreciate your kind words about our quality and pricing, and it means a lot that you wouldn’t hesitate to shop with us again. We look forward to serving you next time!
Best wishes,
The PetMarket Team 🐠
Petmarket からの回答
Hi Jon.
Thank you for your feedback.
We're glad you found the website easy to use and our prices competitive. We appreciate your support and hope to see you back again soon!
Kindest regards,
The Petmarket Team.
Petmarket からの回答
Hi Stuart
Thank you for your review,
We're glad you were happy with the quick delivery. Looking forward to your next order!
Kindest regards,
The Petmarket Team.
Petmarket からの回答
Hi Tony.
Thank you for your great feedback! We're thrilled you’re happy with the quality of our products and our pricing. We truly appreciate your support!
Kindest regards,
The Petmarket Team.
Pet Market is a well equipped store…
Pet Market is a well equipped store with friendly helpful staff...
2025年6月9日
Petmarket からの回答
Hi Glynis.
Thank you for your kind words.
We're so pleased to hear you find our store well-equipped and our staff friendly and helpful. We truly appreciate your support and look forward to welcoming you again soon!
Kindest regards,
The Petmarket Team.
Petmarket からの回答
Thank you for your feedback! We’re glad to hear the item was as described and that you received your order quickly. We appreciate your support and look forward to serving you again at www.petmarket.co.uk!
Best regards,
The PetMarket Team
Satisfied customer
My dog loves the blue Kong Toy hedgehog. I was unable to get one from my local vet so searched the internet. I ordered two from you store. The price was good and the service excellent. I would have no hesitation to order from to in the future.
2025年5月17日
Petmarket からの回答
Hi Susan.
Thank you so much for your wonderful review! We’re thrilled to hear your dog loves the blue Kong Toy hedgehog and that you found what you needed with us.
It’s great to know you were happy with our price and service. We look forward to welcoming you back to www.petmarket.co.uk anytime!
Best regards,
The PetMarket Team
Lovely dog lead
Ordered a dog lead and received it very quickly, very happy with my purchase.
2025年5月8日
Petmarket からの回答
Hi Lisa.
Thanks for your review!
We’re glad your dog lead arrived quickly and that you’re happy with your purchase. We appreciate your support and hope you'll be back again soon!
Best regards,
The PetMarket Team
Trustpilot エクスペリエンス
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
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