PetrolPrices レビュー 704

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3日前

Thanks for the fantastic review Robert.

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2026年4月20日

Thanks so much for the great review, so glad we can help you.

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2026年4月17日

Thanks for the great review.

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2026年4月17日

Thanks for the kind words Leslie.

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2026年4月16日

Thanks so much for the great review. We're glad you like the service.

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2026年4月10日

Thanks for the great review Ming.

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2026年4月9日

Hi Alan, If you see an incorrect price you can raise with the Uk Government, as of the 2nd Feb all fuel stations must legally report their prices within 30 mins of a change, we can only show you the data the sites have made available.

If you've found them to misreport you can raise here: https://www.gov.uk/guidance/report-an-error-in-fuel-prices-or-forecourt-details

Please consider amending your review we are not responsible for the compliance of the stations that is the job of the UK Gov and Competition and Markets Authority.

Thanks

PetrolPrices からの回答

2026年3月30日

Hi, We are working on stabilising the app due to excessive demand - we are sorry for the issues you are facing. Please use our website in the meantime: https://www.petrolprices.com/app/map

If you see an incorrect price you can raise with the Uk Government, as of the 2nd Feb all fuel stations must legally report their prices within 30 mins of a change, we can only show you the data the sites have made available.

PetrolPrices からの回答

2026年3月24日 に更新

Thanks for your updated reply, you seem to have misunderstood that the UK Government have legislated that all stations legally must report their prices within 30 minutes of it changing. If you see a price is incorrect you can report it to the Government, we can only show you the data we've been shared.


Hi, sorry to hear that. As of the 2nd February all UK fuel stations are legally required to report their fuel price within 30 mins of changing - we can only show you the data they provide.

If you find a station miss reporting you can raise it with the GOV here: https://www.gov.uk/guidance/report-an-error-in-fuel-prices-or-forecourt-details

Please consider updating your review we have no control over the quality of the data.

Thanks

PetrolPrices からの回答

2026年3月12日

Hi Andy, thanks for your review. Our news content is updated weekly I am sorry you feel we haven't covered specific events you wanted - perhaps take a look today and see if any of your new articles cover your requirements.

The issues with the app is entirely due to demand and we are working as fast as we can to support. The app will work, but the results may not be as quick as we'd like. Please be patient with us we are working as hard as we can to cope with demand as a very small team. You can use our website in the interim: https://www.petrolprices.com/app/map

We do also use the UK Gov data alongside other sources. The new UK Gov API data is not rolled out at 100% of stations yet and we're not willing to compromise our service to users until the data improves. We are using it alongside other sources, you can read more about it here: https://www.petrolprices.com/fuel-finder/

PetrolPrices からの回答

2026年3月2日

Hi Annabel, we have replied to your emails and I can assure you we are and having been raising it with the station - unfortunately we aren't hearing back and they are not obligated to reply to us.

As of the 2nd February all fuel stations in the UK are legally required to report there prices within 30 mins of a change, you can read more about it here: https://www.petrolprices.com/fuel-finder/ and you can raise a compliant directly with the UK Government if you wish here: https://www.gov.uk/guidance/report-an-error-in-fuel-prices-or-forecourt-details.

Please consider amending your 1 star review, we can and only have the ability to show you the prices submitted by the stations to the UK GOV. We have no authority to raise with them but we do try and work with stations who are willing to cooperate with us.

We have replied to all your emails stating what we can do, and what we have been doing with the site and it is disappointing you are reflecting this on us.

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2026年3月2日

Thanks for the great review Denise

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2026年3月2日

Thanks for the fantastic review Brian.

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2026年2月27日

Thanks for the great review Colin.

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2026年2月16日

Hi John, we aren't aware of any issues with the app and we did request more information from you so we could support but you haven't replied. Can you share more info with support@petrolprices.com - thanks.

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2026年2月2日

Thanks for the lovely review Ian, glad you like the app.

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2026年2月2日

So glad you like the app.

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2026年2月2日

So glad we can help you save money on fuel.

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2026年2月2日

So glad we can help you save money Keith

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2026年2月2日

We love to save money - thanks for the review!