レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち2の評価

I would love to write a good review about this company. Unfortunately after 9 months, when it rains our PV system causes a fuse in the control panel to trip. Phase energy have been out about 6 ti... もっと見る

5つ星のうち5の評価

It’s always a worry when responding to cold calls but on this occasion I was very glad I did. Phase Energy are excellent, their staff are experts and know their stuff and I will certainly be using th... もっと見る

5つ星のうち5の評価

From start to finish Phase Energy were a great company to work with. The whole team were easy to talk with and had a friendly attitude. Any issues were resolved quickly and professionally. Very... もっと見る

5つ星のうち5の評価

I left it a year after installation before leaving this review in order to get a full seasons worth of data and i can confirm Phase energy were extremely accurate with their proposal. Our install... もっと見る

企業情報

  1. 太陽エネルギー会社

当該企業による記述

As one of the UK’s leading solar companies, with a growing team of over 35 experts we complete around 50 installations a month. We bring a wealth of experience and knowledge to help specifically design and install each one of our customer’s needs. Our mission is to empower both domestic and commercial clients with cutting-edge renewable energy solutions that significantly reduce energy costs and more importantly to tackle the bigger issue of climate change, together.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

52件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Amateurish Company that wasted my time.

Despite receiving a text from them confirming their arranged visit at the beginning of the week they failed to show . Thereby wasting my time waiting in for them . When I rang them they advised they would check the appointment and call me back. There was no call back that day .
All in all ,a very amateurish company with no organisation or respect for possible customers. Definitely would not recommend them to anyone.

2025年1月15日
自発的なレビュー
Phase Energy SE Ltd ロゴ

Phase Energy SE Ltd からの回答

Thank you for your feedback, and I’m truly sorry to hear about your experience.

We completely understand how frustrating it is to be given a confirmed appointment, only to be let down with no communication on the day. That’s not the level of service we aim to provide, and I apologise for the inconvenience and time you’ve wasted as a result.

There is clearly a breakdown in communication and follow-up in this case, and it’s something we are taking seriously. We’re currently reviewing our internal processes to ensure missed appointments and unreturned calls are never overlooked.

We are genuinely sorry for the poor impression this has left and appreciate you bringing it to our attention. While we clearly didn’t meet your expectations this time, we are committed to learning from these mistakes and improving how we serve potential customers.

Kind regards,
Phase Energy

5つ星のうち5の評価

Excellent service all round. Very pleased with my solar installation.

Phase Energy worked with me to find the most suitable panel layout for my property. I am very pleased with the installation. The installers were all very professional and polite. Whole installation done in a day which amazed me.

2024年10月30日
自発的なレビュー
Phase Energy SE Ltd ロゴ

Phase Energy SE Ltd からの回答

Dear Valerie,

Firstly, here at Phase Energy we would like to personally thank you for taking time out of your day to leave us a review following on from recent works carried out at your property and we are delighted to hear you are happy with our services.

In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.

We wish you all the best with your system.

The Phase Energy Team :)

5つ星のうち5の評価

Great customer service

Great customer service, friendly & professional. Would highly recommend!

2024年9月18日
自発的なレビュー
Phase Energy SE Ltd ロゴ

Phase Energy SE Ltd からの回答

Dear Valued Customer,

Firstly, here at Phase Energy we would like to personally thank you for taking time out of your day to leave us a review following on from recent works carried out at your property and we are delighted to hear you are happy with our services.

In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.

We wish you all the best with your system.

The Phase Energy Team :)

5つ星のうち5の評価

Brilliant

Professional and efficient service. Thoroughly recommend.

2024年9月4日
自発的なレビュー
Phase Energy SE Ltd ロゴ

Phase Energy SE Ltd からの回答

Dear JC,

Here at Phase Energy we hope that you are well.

We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.

In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.

We wish you all the best with your system.

The Phase Energy Team :)

5つ星のうち5の評価

Great customer service

Great customer service. Very happy with work completed. Would recommend.

2024年9月28日
自発的なレビュー
Phase Energy SE Ltd ロゴ

Phase Energy SE Ltd からの回答

Dear Mr Powers,

Firstly, here at Phase Energy we would like to personally thank you for taking time out of your day to leave us a review following on from recent works carried our at your property and we are delighted to hear you are happy with our services.

In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.

We wish you all the best with your system.

The Phase Energy Team :)

5つ星のうち5の評価

Great service

Great service. Would highly recommend.

2024年9月30日
自発的なレビュー
Phase Energy SE Ltd ロゴ

Phase Energy SE Ltd からの回答

Dear Mr Taylor,

Here at Phase Energy we hope that you are well.

We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.

In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.

We wish you all the best with your system.

The Phase Energy Team :)

5つ星のうち5の評価

Thank you to the Phase Energy team

Thank you to the Phase Energy team. Excellent service from start to finish, so friendly and knowledgeable. Clean and tidy and most importantly so happy with the outcome, my partner and I couldn't be happier.
I couldn’t recommend Phase Energy SE Ltd enough.

2024年9月30日
自発的なレビュー
Phase Energy SE Ltd ロゴ

Phase Energy SE Ltd からの回答

Dear Valued Customer,

Here at Phase Energy we hope that you are well.

We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.

In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.

We wish you all the best with your system.

The Phase Energy Team :)

5つ星のうち5の評価

Great service

Great service from phase energy

2024年9月30日
自発的なレビュー
Phase Energy SE Ltd ロゴ

Phase Energy SE Ltd からの回答

Dear Mrs Smith,

Firstly, here at Phase Energy we would like to personally thank you for taking time out of your day to leave us a review following on from recent works carried out at your property and we are delighted to hear you are happy with our services.

In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.

We wish you all the best with your system.

The Phase Energy Team :)

5つ星のうち5の評価

Phase energy recently completed a solar…

Phase energy recently completed a solar pv installation for my home in Surrey. The service was superb from start to finish and I couldn’t fault them one bit.

2024年8月29日
自発的なレビュー
Phase Energy SE Ltd ロゴ

Phase Energy SE Ltd からの回答

Dear Miss Beck,

Here at Phase Energy we hope that you are well.

We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.

In the meantime if we can assist you with anything, please don't hesitate to contact us on 08000 383 485 or simply email info@phaseenergy.uk.

We wish you all the best with your system.

The Phase Energy Team :)

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