Phoenix Car Keys Ltd | Auto locksmith services レビュー 

great experience thank you!! amazing prices and service tooo such an easy booking process

Great service and very friendly people with good customer service

Great service got sorted straight away and not to bad on price too thanks again

Amazing work. Nice customer services.
Came to me quick. Good pricing.

Perfect service, would 100% recommend!

Really bad communication, waiting days to get an issue fixed. Kept having to chase them to find put when they are coming back to complete the job.

Amanda was very professional and informative, they reassured me and gave good advice when I was extremely stressed out due to loosing keys.

Cant recommend enough! 5 star

Took my deposit, repair was arranged. On the day the guy couldn’t fix the issue as he was the wrong guy for the job. They have been silent ever since I requested the refund

Fantastic service. Will definitely be using again

Contacted head office and three hours later job was completed
The office staff were polite and professional and the locksmith Sorin was knowledgeable and again very polite a good company to deal with

I can’t praise or thank these people enough, thoroughly professional in their approach and their level of service. The mobile technician was absolutely amazing and in no time I was on my way.
Thank you phoenix and your team for a job well done 👍
Lord Steven J Hall

Really fast and effective service. Easy to get hold of on the phone and couldn’t be more helpful.

‘these guys came out and put a new key on my car, great service and price

Thanks lads 👌

They saved my holiday!

We have been saving hard all year for a holiday in Cornwall, on Monday we packed car up and was about to set off when I realised my key wasn't working. I called around a few places and they were either expensive or too busy. Roxy took my call and handled everything like a pro, Locksmith (john I think) was out and we were on our way! Thanks to all at Phoenix you saved our holiday and 2 very happy children :-)

Quick efficient and was in in no time at all well worth the money a big thank you to all involved

I booked a non emergency appointment with Phoenix. I called on the Tuesday and booked an appointment for the Friday. I was told it would be an AM appointment, with the technician arriving between 9 and 12. at 12.20, when nobody had yet arrived, I called Phoenix to get an update, they called the technician and told him to call me, which to his credit he did so right away. He however told me that they are sub-contacted, and that he had just that moment received the job on his list for the day. He told me he lived near me so would do me on his way back after a trip to Cheshire he had not yet embarked upon and was an hour away from me. I said this wasn't fair as we had booked for an AM appointment and paid our deposit, to which I was told the deposit was the payment to Phoenix and not to him. I went back and forth with Phoenix all day on the phone, not getting updates, being promised call backs that never came and ultimately each company calling the other a liar and leaving me in the middle to mediate whilst paying for the privilege of a ruined day. When I asked for a discount (on a £170 service) I was offered a £10 deposit by the technician. I politely voiced my displeasure but he basically then reaffirmed that he had only received the job at 12:20, so I took it back up with Phoenix. When I asked for a discount on my deposit as a good will gesture for their failure to uphold the agreed contract, I was met with an absolute barrage by what appeared to be the owner, or manager. His words were basically you're not getting any of your deposit back, I've got a business to run and overheads to pay so you think you're getting money back you're wrong. When I said I would take it further, he said "Good luck, we aren't regulated so you can take us to court then". Horrendous, absolutely awful. I've never experienced anything like it.

I had Sean come out and fix my barrel on my VW

I couldn't believe how quickly they got us up and running again especially as we were due to leave our campsite that morning

I highly recommend

Dan was really helpful and when I realised I had lost my key he got someone out within the hour to replace

Excellent service

Very happy excellent service and very fast 👌 thank you again!

Total Scam !!
Took a huge deposit and promised to turn up in a few hours. No show. No service. No parts. NOTHING !! I had to chase their engineer (Billy) who was nowhere nearby, and only just starting jobs there. Eventually messaged me AFTER MIDNIGHT to say he wouldn'tbe coming out !!

I've had to claim back the deposit through Paypal. Who they clearly lied to and said they had provided service to.

At this rate I will have to take them to court to recover my money.