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Phoenix Motorcycle Training - Crystal Palace レビュー 

1,299
TrustScore 5段階評価の5

4.9

Ledrington Road, Ledrington Road, SE19 2BB London, England, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The patience and encouragement from the instructors is just what I needed, I arrived feeling nervous and overwhelmed having never ridden a geared bike. But with the skill and enthusiasm of the instru... もっと見る

5つ星のうち5の評価

Steve B was the instructor that delivered our CBT session. He was calm, patient, and tailored the session to our existing knowledge while ensuring we understood all the important safety info. He was t... もっと見る

5つ星のうち5の評価

The whole team from the office to the trainers are fantastic. Friendly and easy to talk to and accommodating around dates when making a booking. The trainers all have their own approaches but are cons... もっと見る

5つ星のうち5の評価

I went to the Phoenix Centre at Crystal Palace. It’s quite a nice place, big and open, next to the athletics stadium. But it was our instructor Darren that made it special. He was great, a mixtu... もっと見る


企業情報

  1. バイク教習所
  2. オートバイ販売店

Phoenix Motorcycle Training - Crystal Palace について

当該企業による記述

Phoenix Motorcycle Training is the UK’s Highest Rated Training School, providing quality motorcycle lessons at competitive prices across the UK. All motorcycle instructors are trained to Level 3 Motorcycle Rider Training Instructor (MRTI) level. Riders who train with us benefit from our adaptable and supportive training techniques.

Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!

When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.

連絡先

  • Ledrington Road, Ledrington Road, SE19 2BB, London, England, 英国

  • 020 8819 4231
Promotion box for Phoenix Motorcycle Training - Crystal Palace

Compulsory Basic Training (CBT)

CBT is where your motorcycling journey starts! Courses from £170

4.9

優良

TrustScore 5段階評価の5

1299件のレビュー

5つ星
4つ星
3つ星
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 78%に回答しています

通常24時間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

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過去12か月のレビュー数: 1,037

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5つ星のうち5の評価

The patience and encouragement from the…

The patience and encouragement from the instructors is just what I needed, I arrived feeling nervous and overwhelmed having never ridden a geared bike. But with the skill and enthusiasm of the instructors was taught to ride and passed CBT. I feel confident with the first step to being a safe rider and will definitely use Phoenix’s training to move forward to larger bikes in the future.

2026年7月3日
5つ星のうち5の評価

Fantastic team

The whole team from the office to the trainers are fantastic. Friendly and easy to talk to and accommodating around dates when making a booking. The trainers all have their own approaches but are consistent with the quality of training and their patience is very helpful for those who might not immediately get to grips with the controls, will be recommending to anyone who tells me they want to get their bike licence!

2026年6月19日
5つ星のうち5の評価

Crystal Palace CBT - Saturday

Steve B was the instructor that delivered our CBT session. He was calm, patient, and tailored the session to our existing knowledge while ensuring we understood all the important safety info. He was thorough in ensuring we had the adequate skills at the training centre to be safe to ride out on the streets. Would highly recommend

2026年6月8日
5つ星のうち5の評価

Kudos to the boys at Phoenix

The instructor Steve B was friendly, professional and very informative. Great session. The facilities are a little stone age.
I didn't like the CB125F but that is personal preference. Overall a great time with good people.

2026年6月13日
5つ星のうち5の評価

A really enjoyable day

I went to the Phoenix Centre at Crystal Palace. It’s quite a nice place, big and open, next to the athletics stadium.
But it was our instructor Darren that made it special. He was great, a mixture of informative professionalism and ‘say it like it is’ honesty, combined with a fun sense of humour. For me, the highlight of the day was when we went out on the road. Darren seemed to see everything before we did and gave constant tips, warnings and encouragement, all delivered in a calm, reassuring manner.
I was quite nervous beforehand but right from the start he made me feel right at home.
I learnt loads, gained a lot of confidence and basically had a really enjoyable day.
Thanks Darren

2026年6月6日
5つ星のうち5の評価

Fantastic!

Great staff.
1st I done a try ride with Marc, which I highly recommend so you are ready for CBT.
Then I done my CBT with Steve & he was fantastic. Highly recommend Phoenix.
Looking forward to booking a big bike try ride next!

2026年5月25日
5つ星のうち2の評価

Instructor very knowledgeable but…

Instructor very knowledgeable but yelling instructions for the 2 hour ride through the radio increased the likelihood of error. It was not usually clear who he was telling off as he didn't use names and therefore the error likelihood increased. Disapointed as have never had this experience before with Phoenix.

2026年5月24日
Phoenix Motorcycle Training - Crystal Palace ロゴ

Phoenix Motorcycle Training - Crystal Palace からの回答

Thank you for your feedback on your recent training experience. I am sorry it did not meet your expectations and mirror your previous 3 experiences with us you have had since 2022. I have asked the instructor, whom you have had before, to let me know what the issues were. I will come back to you once he has replied to me.
UPDATE
Thank you for taking the time to share your feedback, and I’m really sorry to hear that this experience didn’t meet the high standard you’ve come to expect from Phoenix.
We’re pleased to hear you found the instructor knowledgeable, but we do apologise for the way the communication came across during your ride. We understand how important clear, calm, and directed instruction is — particularly over a prolonged session — and we appreciate how the lack of names and perceived raised voice may have caused confusion or discomfort.
Following your review, we’ve spoken with the instructor. He has explained that there were some challenges during the ride, including occasional headset connectivity issues, which can sometimes require speaking more loudly to ensure instructions are received in real-time for safety reasons. That said, we fully recognise that regardless of the circumstances, communication should always feel clear, supportive, and professional.
We’re also sorry if at any point it wasn’t clear who instructions were directed toward. That’s something we take seriously, as it’s essential for both safety and confidence while riding.
Your feedback is genuinely appreciated and helps us to continue improving our service. We’re glad to hear that overall riding performance was strong, and we hope this experience doesn’t overshadow your previous positive interactions with us.
If you’d like to discuss this further, please don’t hesitate to get in touch — we’d really value the opportunity to restore your confidence in us.

5つ星のうち5の評価

I had a great experience overall.

I had to have an extension on my initial CBT as I was a complete novice to riding, The first experience was a bit difficult for me but the instructors where patient with trying to get me to understand the parts of riding motorcycle that I found confusing. It was clear that I wasn't able to safely go out on the road first time around but I was encouraged that all I needed was a bit more time for the sake of safety and comprehension.

I was told not leave it too long between continuing and was advised to do a 1 hour Pre-CBT so the skills I did manage to learn don't fade. Which I did and it was a great help to me getting my head around the things I struggled with. This allowed me to attend the continuation of my CBT with renewed confidence and thankfully pass!

The instructors that I came across where all welcoming, helpful and polite, Had time for everyone attending and tried to keep us all engaged and involved as a group even if some of us needed a bit more guidance than others. I will 100% be using Pheonix to complete my DAS in the near future and I definitely recommend it to others.

2026年5月29日
5つ星のうち5の評価

Lessons and CBT

I had some lessons and completed my CBT with the team at the Crystal Palace center.Sam,Paul,Steve and Pete were brillant and it was an excellent experience from start to finish.Thank you for your instruction and advice.

2026年4月29日

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