Phone Clinic Repair ロゎ
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Phone Clinic Repair レビュヌ 5

•
TrustScore 5段階評䟡の4

4.0

携垯電話修理店
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䌁業情報

  1. 携垯電話修理店
  2. 携垯電話アクセサリ店
  3. 携垯電話販売店
  4. 電話修理業

圓該䌁業による蚘述

Phone Clinic Repair operates 16 locations around London and the UK for the repair of iPhones, iPads, Google Pixels, Samsung Galaxy devices and Laptops. Friendly, tech repair specialists can fix the most common device faults within 30 minutes. These include screen replacements, camera repairs, new batteries, liquid damage solutions, logic board replacements and data recovery. Phone Clinic prides itself on offering affordable prices and while-you-wait turnaround times backed up with lifetime warranties and data protection guarantees. With over 1.6 million happy customers served to date, Phone Clinic has firmly established itself as the UK’s leading tech repair specialist.

連絡先

4.0

ほが満足

TrustScore 5段階評䟡の4

5件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

Took my old i-pad which had died on me


Took my old i-pad which had died on me and they replaced the old battery at a reasonable price. Upon collection it was found that it was more serious and that its age was against it! ( It was, after all, one of the originals!)
I had searched on line for a refurbished later model with Amazon when I came to collect the old favorite! However, after some discussion, the guys at Phone Clinic were able to make an offer which undercut a nearby well known department store and deduct the cost of the paid for battery!!
More than happy and I now have a great piece of kit!!

2026幎2月11日
自発的なレビュヌ
5぀星のうち1の評䟡

Happy to overcharge you!

Booked online for a £49, 30 minute repair for a phone screen. Arrived at store to be told it was £65 and one hour. When I showed the email I was told that if you book it’s £49 but walk-ins are £65! Questioned the one hour wait and was told ‘ok, 30 minutes’. Returned after 30 minutes, phone fixed. Offered a screen protector for £10, which I turned down. I was then told it was only £5! Was asked to pay cash for the repair, even though the card machine was working so that’s a red flag and then the laptop used for receipts etc ‘wasn’t working’ so I e yet to receive a receipt and any warranty.
This store is happy to overcharge if you aren’t careful and the request for cash was dodgy too. Avoid!

2025幎5月17日
自発的なレビュヌ
Phone Clinic Repair ロゎ

Phone Clinic Repair からの回答

Dear Phill,

Thank you for reaching out and sharing your concerns. We sincerely apologize for falling short in delivering the level of service you expect from us. At Phone Clinic, we strive to treat every customer with professionalism and ensure the highest standards of satisfaction.

To clarify, our online prices reflect exclusive discounts that may differ from in-store rates, a common practice in retail to offer competitive deals. Additionally, we provide screen protectors to all customers, whether they book online or visit us in-store, as we believe in safeguarding your device. As a gesture of goodwill, we also offer a 50% discount on protectors when replacing a screen to further assist our customers.

We deeply regret the oversight where our trainee staff requested cash payment and failed to provide an immediate receipt. Please rest assured that this incident does not reflect our usual protocols, and we are addressing it internally with our HR team to prevent future occurrences. For your records, we emailed the receipt the following morning, we hope you received it.

If you have any further questions or concerns, please don’t hesitate to contact our Store Manager directly at 020 8508 5581. Your feedback is invaluable in helping us improve.

Thank you for your understanding, and we appreciate the opportunity to make things right.

Best regards,
Syed Zaidi
Store Manager
Phone Clinic Loughton

5぀星のうち5の評䟡

Cracked my iPhone 15 pro max screen

Cracked my iPhone 15 pro max screen, book repair on the site, they just fixed in an hour, great prices and very good customer service, I’ll recommend it.

2025幎1月13日
自発的なレビュヌ
Phone Clinic Repair ロゎ

Phone Clinic Repair からの回答

"Thank you, Nauman! We're glad we could help and you're happy with the service. We appreciate your recommendation!"

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