Purchasing online is usually a worry when you can’t see the product but having the ability to get samples and see them in person is excellent. The printed paper was exactly what we wanted and it came... もっと見る
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Very good quality wallpaper. Fast delivery to Australia and amazing costumer service. We messed up one strip of wallpaper, and the issue was resolved perfectly. We had to send in a photo of the wall,... もっと見る
Love the paper and the option to have ‘stick on’ wallpaper. Made life so much easier. Having the pieces numbered was great and the toolkit I purchased (optional) was very useful. Definitely needs... もっと見る
Delivery was very quick, the wall paper is very good quality and easy to apply. I have purchased a few times each time has been a very good experience very happy with my purchases thank you.
企業情報
当該企業による記述
Wall Art by Passionate People You'll find the perfect wallpaper and prints for you in our collection. We are passionate about helping you transform your home to reflect your personality.
Photowall
当該企業による記述
- Highest quality
- Our wall murals and canvas prints are of the highest quality in terms of materials and printing. They are environmentally friendly, fire-retardant to Swedish standards, and do not fade in sunlight. Wallpaper paste is always included.
- 100% customer satisfaction guarantee
- If you are not satisfied with your order, you have the right to return it within 30 days, whatever the reason. The fact that the product is unique, with your own image and measurements, makes no difference. We will either replace your wall mural or canvas print with another one or refund the full purchase price within 30 days.
- Free shipping, fast delivery
- Shipping is always free and received orders are dispatched within 1-4 working days.
- Customise your motif
- We have more than 25,000 motifs to choose from in our range – and they can all be resized to fit your wall. If you still can’t find what you’re looking for, you can use an image of your own.
100% guarantee
Fast and free shipping!
We want all our customers to be satisfied. Just return your order within 30 days if you are not satisfied and we'll give you a refund.
連絡先
Fraktflygargatan 18, SE-128 21, Skarpnäck, スウェーデン
- 1800 950 683
- customerservice.au@photowall.com
- photowall.com/au
4.6
優良
1075件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great range of Wallpapers
Great range of Wallpapers, Love the Graphics Have used them in the past and they stand up to time with structure and vibrancy.
2026年5月4日
Love the finished wall
It took awhile to get the samples but very worthwhile as it helped me choose the design and the paper finish. Oncve I placed the order it arrived really quickly the quality is great and it was easy to put up (I am a single lady in my 60's) and I managed :). I really love the finished product so happy I chose to do this
2026年4月29日
Everything about Photowall is amazing
Everything about Photowall is amazing - from their website all the way to the delivery of their product. I loved how I could see the mural in my home before I purchased it, there were so many options and I got my mural within a week. 5 stars isn't enough!!
2026年5月4日
The murals were easy to hang on my own
The murals were easy to hang on my own. The quality of the mural was really good and more than enough wallpaper paste was provided. Delivery was fast and the murals arrived safely.
2026年4月27日
Excellent quality
Fast shipping. Excellent quality. This is my second purchase from photo wall and I will absolutely purchase again.
2026年4月27日
A+++++ product and service
From the initial ordering and help from customer service, through to instructions emails, speedy delivery and seamless install I can not rate Photowall more highly. Gorgeous products, ease of use and superb customer service. One of the best purchases I have made! Thank you!
2026年4月23日
Shipped 4 hours after ordering
Shipped 4 hours after ordering, here within a week. Love photo wall!
2026年4月30日
Beautiful wallpaper
Beautiful wallpaper. Great quality. Great communication within Photowall. Arrived from Sweden to Australia in 5 days. Would highly recommend
2026年4月29日
The product you sent to me was amazing
The product you sent to me was amazing, very good quality and was amazed how quick I got it and I have told everyone I know about how good you people are thankyou
2026年4月29日
ABOVE AND BEYOND EXPECTATIONS
ABOVE AND BEYOND EXPECTATIONS!
We have both our wallpapers up now, and we feel like we have transported ourselves into a new reality!
A home that is full of life and light, we absolutely adore going into our rooms with Photowall!
PLUS the short wait from order to receiving wallpaper was a MASSIVE win.
No DIY skill necessary - anyone can put up this luxury wallpaper!
2026年4月21日
Impressed
Impressed with the company- quick delivery and good quality product with everything I need in it. Perfect sizing and easy instructions.
2026年3月3日
Absolutely love it
Entire experience with photowall was amazing! Easy to shop, arrived quickly and the peel and stick install was simple enough to do on my own. The quality and look of the wallpaper has really impressed me. Looking forward to adding more.
2026年4月17日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Unfortunately I have to give a 1 star…
Unfortunately I have to give a 1 star review. Whilst the prints were beautiful, the delivery rapid and customer service responsive, both wallpapers I bought were fundamentally flawed to the point we couldn’t use them.
The first “summer tales” pattern was misaligned on every roll. We couldn’t hang it for this reason. We were given a full refund. They offered to re-dispatch instead but we had to pay $354 customs for delivery to Australia (not advertised on purchase) and we would have incurred a second customs fee.
The second paper was a large whale mural. Again the panels were misaligned so they don’t match when hung. The panels had also been cut so that there was a thin white line running down the edge of the dark blue paper. When hung the whale now has white stripes running through it. This was not due to incorrect hanging. I await to hear whether we will be refunded for this also. Unfortunately we won’t get the customs fee refunded so we are $354 with no useable wallpaper. Such a disappointment.
2026年4月22日
PHOTOWALL からの回答
Hi, thank you for your review.
I am very sorry to hear about your experience and understand how disappointing this must have been, especially after encountering issues with both wallpapers you ordered. We truly appreciate the time you took to share this detailed feedback with us.
I can see that you have already been in contact with our customer service team regarding these matters, and we understand your frustration about the alignment issues and the visible white lines on the mural panels. Your concern has been forwarded to our relevant team for review.
Regarding the customs charges, our wallpapers are printed and shipped from Sweden, and customs fees may apply to orders sent outside the EU. This information is available on our website and during checkout, though we are sorry if you feel this was not clear at the time of purchase. Please note that customs fees can also be refunded, and we kindly recommend contacting DHL directly for assistance with the refund process for these charges.
Please feel free to make a follow-up if you have any further questions or concerns. Thank you again for sharing your experience with us.
Kind regards,
Angelica
The colours are a lot different from…
The colours are a lot different from the website. Definitely not as bright. Very dull in real life. The packing wasn’t great as the poster were folded rather than rolled so I had to try iron out the creases.
Also on one of the prints there looks to be printer streak marks on the image.
2026年4月13日
PHOTOWALL からの回答
Hi India, thank you for your review.
Thank you for sharing your feedback. We are sorry to hear that the colours did not meet your expectations and that you experienced issues with the prints.
Please note that colours may vary slightly between what is displayed on a screen and the final printed product, depending on individual screen settings, brightness, and display calibration. However, we understand your disappointment regarding the overall appearance and the concerns raised about the packaging and print quality.
We can confirm that all items have now been fully refunded. We appreciate your feedback, as it helps us continue improving both our products and customer experience.
Best regards,
Gab
Photowall
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