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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Have used Pic Up media products for a number of years and have had no need to engage support. However on purchasing our new Camera we had intermittant problems during the first few months. Support was... もっと見る

5つ星のうち5の評価

Margaret from tech support was patient and very understanding and spoke in a language we understood with our limited tech knowledge. We found out, through Margaret that we needed a dedicated graphics... もっと見る

5つ星のうち5の評価

Absolutely amazing service from Jocelyn. She truly went the extra mile to ensure we had exactly the right product for our needs. A highly customer-focused approach that is very impressive and grea... もっと見る

企業が回答しました

5つ星のうち5の評価

Pic up media has superior products that I literally cannot manage my business without. It has revolutionized jewelry photography in such an elegant and convenient way And customer service is fantas... もっと見る

企業が回答しました

企業情報

  1. オンライン マーケティング代理店
  2. メディア会社

さまざまな外部ソースから提供された情報

Picup Media brings outsourcing in-house. We edit, retouch, and optimize product images for you, freeing your creatives to create better product photography


連絡先

4.6

優良

TrustScore 5段階評価の4.5

307件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 20%に回答しています

通常1カ月以上経ってから回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

We love our gem lightbox!

We love our gem lightbox! I helped us take better and more consistent photos of our jewelry 10x faster than anything else we have used. Plus taking video is a breeze! This was a great investment for us to help sell more of our pieces online :)

2021年6月10日
自発的なレビュー
Picup Media ロゴ

Picup Media からの回答

Hi Kaci Lou, thank you for your amazing feedback! We're thrilled to hear that the GemLightbox has made such a big difference in the speed and quality of your jewelry photos and videos. 😊✨

5つ星のうち5の評価

Great product.

2021年6月3日
自発的なレビュー
Picup Media ロゴ

Picup Media からの回答

Hi Amrit, thank you! We're so glad you’re happy with the product! 😊

5つ星のうち5の評価

IMPRESSED!

IMPRESSED!
While I've been using PicUp Media for several years now, recently I was blown away. There was a minor defect only in the jewelry sample photographed, believe it or not, out of a batch of 100+ units. What are the odds? When I received the retouched images, I thought the editing team made a mistake. When it came to my attention the defect was in the physical sample, I asked if it was possible to "fix" it digitally on the photograph. AND THEY DID!!! We didn't have to re-shoot, saving me time and money. Their work makes jewelry look impeccable and very high end. I'm a client for life! Thank you PicUp Media!!!

2021年6月3日
自発的なレビュー
Picup Media ロゴ

Picup Media からの回答

Hi Cristy, thank you for your incredible feedback! We're so glad we could help fix the issue digitally and save you time and money.

5つ星のうち5の評価

Picup Media is my go-to place for enhancements

Picup Media is my go-to place for jewelry photo enhancements. They are fast, professional and extremely easy to work with. Their pricing is very fair and the results are always superb. Great company!

2021年6月2日
自発的なレビュー
Picup Media ロゴ

Picup Media からの回答

Hi Ken, thank you for your wonderful feedback! We're so glad to be your go-to for jewelry photo enhancements.

5つ星のうち5の評価

Great company have not only provided…

Great company have not only provided great product but have also been constantly updating and improving the product without requiring us to buy a complete new unit. If you need to take photos of Jewellery on a regular basis this is the product for you. Easy to use and great image quality.

2021年5月28日
自発的なレビュー
Picup Media ロゴ

Picup Media からの回答

Hi Jonathan, thank you for your fantastic feedback! We're so glad to hear you're happy with the product and the updates we've made. We truly appreciate your support! 😊📸

5つ星のうち5の評価

The best on the market

The best on the market - backed up by a fantastic app and after sales service.

This is a product that takes away all the guesswork (and hard work) of shooting my jewellery. I've tried all manner of reflective boxes with spotlights, etc but this was certainly money well-spent.

2021年5月5日
自発的なレビュー
Picup Media ロゴ

Picup Media からの回答

Hi Andy, thank you for your amazing feedback! We're thrilled to hear that the GemLightbox has made jewelry photography so much easier for you. We appreciate your trust in our product and service, and we're glad it was a great investment for you! 😊✨

5つ星のうち5の評価

Great product

Great product, best one on the market. Kind of pricey but worth it instead of having to pay jewelry photographers $10 per picture.

2021年5月3日
自発的なレビュー
Picup Media ロゴ

Picup Media からの回答

Hi Stephen, thank you for your feedback! We’re so glad to hear that the GemLightBox is proving to be a worthwhile investment for you. We truly appreciate your support! 😊

5つ星のうち5の評価

We love it!

We bought our gemlightbox back in June 2018. We saw them at the annual jewelry show in Las Vegas. We had been eyeing different jewelry photography set ups for a couple years. We were still using an oldbox from the 90s. The ones we saw were complicated, expensive and made with cardboard. Not only is the box itself easy to use but the App for it, is SO easy. very user friendly! The staff is always courteous and helpful. I look forward to every update and every new accessory!

2021年4月29日
自発的なレビュー
Picup Media ロゴ

Picup Media からの回答

Hi Avianti, thank you for your wonderful feedback! We're thrilled to hear how much you've enjoyed using the GemLightbox since 2018 and that it's been a simple and effective solution for your jewelry photography. We truly appreciate your support and are excited to continue bringing you new updates and accessories! 😊✨

5つ星のうち5の評価

I had an issue with my Macro

I had an issue with my Macro, and the Picup Media team quickly handled the issue. Excited to get using the Macro lightbox again.

2021年4月29日
自発的なレビュー
Picup Media ロゴ

Picup Media からの回答

Hi Ross, thank you for your feedback! We're glad to hear that the Picup Media team was able to resolve your issue quickly. 😊

5つ星のうち5の評価

The support is helpful and patient

The support is helpful and patient, and very knowledgeable.

2021年4月28日
自発的なレビュー
Picup Media ロゴ

Picup Media からの回答

Hi Ax Jewelry, thank you for your kind words! We're so glad to hear that our support team was helpful, patient, and knowledgeable. We truly appreciate your feedback! 😊

5つ星のうち5の評価

Gem Light Box

What a fantastic Lightbox! It actually does everything it suppose to do. The team was also very helpful in getting me through the setup and with questions. Wish I had purchased this years ago rather than using my old setup. Thank you Marius!

2021年4月27日
自発的なレビュー
Picup Media ロゴ

Picup Media からの回答

Hi Tony, thank you for your amazing feedback! We're so glad to hear that the GemLightbox is meeting your needs and that Marius could help with the setup. We truly appreciate your support and are thrilled you’re enjoying the product! 😊

5つ星のうち5の評価

We use it a lot for sterling jewelry

We use it a lot for sterling jewelry, and it has paid for itself many time over, The sterling isn't har to capture but the brightness and cleanliness of vintage silver had been some issue before.. very happy with this.

2021年4月25日
自発的なレビュー
Picup Media ロゴ

Picup Media からの回答

Hi Leonidas, thank you for your great feedback! We're so glad to hear the GemLightbox has made capturing your sterling and vintage silver jewelry much easier.

5つ星のうち5の評価

Ι did not see again so good support of…

Ι did not see again so good support of services..is so direct response to my questions and so pleasant the employees there.I am glad I met your company and your support team!

2021年4月11日
自発的なレビュー
Picup Media ロゴ

Picup Media からの回答

Hi Tsatsani, thank you for your kind words! We're so glad to hear you had a great experience with our support team. We appreciate your feedback! 😊

5つ星のうち5の評価

Recommended

Easy to use, great results, fair price. Good customer service. Arvind Vora, sde.no

2021年4月6日
自発的なレビュー
Picup Media ロゴ

Picup Media からの回答

Thank you, Arvind! We're so glad to hear you're happy with the ease of use, results, and customer service. We truly appreciate your feedback! 😊

5つ星のうち5の評価

5 Stars

Very helpful, the problem got resolved!

Thankyou!

2021年3月31日
自発的なレビュー
Picup Media ロゴ

Picup Media からの回答

Hi Ong, thank you for your feedback! We're glad to hear the issue was resolved. We appreciate your support! 😊

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