Have used Pic Up media products for a number of years and have had no need to engage support. However on purchasing our new Camera we had intermittant problems during the first few months. Support was... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Margaret from tech support was patient and very understanding and spoke in a language we understood with our limited tech knowledge. We found out, through Margaret that we needed a dedicated graphics... もっと見る
Absolutely amazing service from Jocelyn. She truly went the extra mile to ensure we had exactly the right product for our needs. A highly customer-focused approach that is very impressive and grea... もっと見る
企業が回答しました
Pic up media has superior products that I literally cannot manage my business without. It has revolutionized jewelry photography in such an elegant and convenient way And customer service is fantas... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Picup Media brings outsourcing in-house. We edit, retouch, and optimize product images for you, freeing your creatives to create better product photography
連絡先
オーストラリア
- picupmedia.com
ネガティブなレビューの 20%に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We love our gem lightbox!
We love our gem lightbox! I helped us take better and more consistent photos of our jewelry 10x faster than anything else we have used. Plus taking video is a breeze! This was a great investment for us to help sell more of our pieces online :)

Picup Media からの回答
IMPRESSED!
IMPRESSED!
While I've been using PicUp Media for several years now, recently I was blown away. There was a minor defect only in the jewelry sample photographed, believe it or not, out of a batch of 100+ units. What are the odds? When I received the retouched images, I thought the editing team made a mistake. When it came to my attention the defect was in the physical sample, I asked if it was possible to "fix" it digitally on the photograph. AND THEY DID!!! We didn't have to re-shoot, saving me time and money. Their work makes jewelry look impeccable and very high end. I'm a client for life! Thank you PicUp Media!!!

Picup Media からの回答
Picup Media is my go-to place for enhancements
Picup Media is my go-to place for jewelry photo enhancements. They are fast, professional and extremely easy to work with. Their pricing is very fair and the results are always superb. Great company!

Picup Media からの回答
Great company have not only provided…
Great company have not only provided great product but have also been constantly updating and improving the product without requiring us to buy a complete new unit. If you need to take photos of Jewellery on a regular basis this is the product for you. Easy to use and great image quality.

Picup Media からの回答
The best on the market
The best on the market - backed up by a fantastic app and after sales service.
This is a product that takes away all the guesswork (and hard work) of shooting my jewellery. I've tried all manner of reflective boxes with spotlights, etc but this was certainly money well-spent.

Picup Media からの回答
Great product
Great product, best one on the market. Kind of pricey but worth it instead of having to pay jewelry photographers $10 per picture.

Picup Media からの回答
We love it!
We bought our gemlightbox back in June 2018. We saw them at the annual jewelry show in Las Vegas. We had been eyeing different jewelry photography set ups for a couple years. We were still using an oldbox from the 90s. The ones we saw were complicated, expensive and made with cardboard. Not only is the box itself easy to use but the App for it, is SO easy. very user friendly! The staff is always courteous and helpful. I look forward to every update and every new accessory!

Picup Media からの回答
I had an issue with my Macro
I had an issue with my Macro, and the Picup Media team quickly handled the issue. Excited to get using the Macro lightbox again.

Picup Media からの回答
The support is helpful and patient
The support is helpful and patient, and very knowledgeable.

Picup Media からの回答
Gem Light Box
What a fantastic Lightbox! It actually does everything it suppose to do. The team was also very helpful in getting me through the setup and with questions. Wish I had purchased this years ago rather than using my old setup. Thank you Marius!

Picup Media からの回答
We use it a lot for sterling jewelry
We use it a lot for sterling jewelry, and it has paid for itself many time over, The sterling isn't har to capture but the brightness and cleanliness of vintage silver had been some issue before.. very happy with this.

Picup Media からの回答
Ι did not see again so good support of…
Ι did not see again so good support of services..is so direct response to my questions and so pleasant the employees there.I am glad I met your company and your support team!

Picup Media からの回答
Love this camera
Love this camera
Extremely easy to use
And excellent customer service.

Picup Media からの回答
Recommended
Easy to use, great results, fair price. Good customer service. Arvind Vora, sde.no

Picup Media からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







