PinkBlush Maternity レビュー 1,539

I've purchased multiple items from this store and was happy with only two. I left reviews but when I checked back later, only the two positive reviews were posted. This is a super shady business practice. I ordered clothing based on the fraudulent positive reviews and now I'm stuck with overpriced cheaply made clothes that don't fit right.

Absolutely horrific customer service. I added three dresses to my cart and while I was still shopping for another 20 minute and then proceeded to check out the prices on those dresses became twice more expensive. I decided to use one of the promo codes and the price from the the most current price went down to 30% less which is still more expensive than the way it was originally. Absolutely trashy website and scam-like coupons. No other clothing website changes the price of the item WHILE ITS ALREADY in your cart. The customer service acting like everything is right of course. DO NOT WASTE YOUR MONEY on scam

I bought a $100 dress from Pink Blush only for it to arrive with a Hello Miz tag on it. When I checked the Hello Miz site, it was listed at $67. Not cool! Also, the colour on the Hello Miz site was way more accurate than the colours on Pink Blush.

I solely rely on reviews, but I don't ever write them... especially bad ones. But I was so upset about this situation, that I couldn't NOT write one. First, yes their clothes are very cute, and I was really excited to purchase them as there just isn't that large of a variety with maternity clothes out there these days, that don't cost hundreds of dollars plus.... First issue, their shorts really only run from size Small - Large. they do not have a large selection of traditionally sized 24-40, etc. I am not a size 2 in bottoms/jeans/shorts, I do not fit in a small. I would need an extra small in jeans/shorts vs. small. What they offer in XS is VERY LIMITED. That was the first issue I faced, limited options. Not too big of a deal, okay I'll find what I can. Second, the options they did offer in XS were again, even more limited, as pretty much everything is basically out-of-stock. Then reading the reviews, every item is so drastically different in how they run either you need to size up as it runs small, or size down because they run large, so then when you see the items that have no reviews you have no idea how you are suppose to pick your size. PLUS there is a ridiculous charge you have to pay for being able to return items. If you don't purchase there $7.00 "return security" add on, you aren't able to return items if they don't fit you, which I think is crap. I shouldn't have to pay them to be able to return my items that don't fit me because THEIR sizings are way off. The clearance items? If they don't fit, you can't return either. I guess I understand that part.. But I've never heard of a clothing store have an "All Sales Final" policy. Okay, what ever, I can still deal. I'll figure out what I like and if it runs too big, I'll just save them for when I get a lot bigger, what ever, Im not that hard to make happy. Then when I finally looked through the ENTIRE website to find 4-6 items that I liked, actually fit me, AND were in stock.... I purchased my order. I was super excited about getting some, new, comfortable clothes that are actually going to fit me, now that I am starting to get my baby bump, and everything is getting pretty uncomfortable and its impossible to find cute maternity clothes anywhere near me... then what do you know, I go to pull up my "Shop App" that is not affiliated with PinkBlush at all other than to track my package, and it tells me my items have been refunded! Not a single word from pink blush explaining what happened. No email to my EMAIL ON FILE, no text to my number listed, no pink blush notification, nothing. I emailed them to see what happened, no response. I had to log into my pink blush account to write then an email wondering what the heck happened. I am blown away that they would cancel my order and not send any kind of notification at all about this. It took me months to finally pull the trigger in buying some new clothes, then finding some that would fit me was a pain, and when I actually did they cancel my order without ANY explanation or notification. Then when I went back to purchase the clothes again, over a week later, when I finally was able to see my order was cancelled.... what do you know, NOTHING is again, in my size. Im so disappointed in the lack of communication in their customer service. I will not be recommending this company to anyone. I have no idea if their clothes are even of good quality, how they fit, or if I would even like them. Who knows, if I would have gotten my order, or an explanation immediately so I could have hurry and repurchased, I may have LOVED their clothes and highly recommend them to everyone. But because their customer service Is crap, I won't be able to do that on their behalf, and rather, because of this situation, I'll never know if I liked their clothes enough to raise this 1-star (that I wish I could give no stars instead) to a higher rating because their clothes are wonderful. But due to their customer service I would never give them more than a 3 and thats ONLY IF I LOVED their clothes. But I wouldn't know. Im huge on communication and good customer service in a company, I've worked in customer service since I was first able to have a job and I have never seen someone's order et canceled without some kind of notification, word, information, etc. Very unprofessional and unethical. I feel like they should reach out to ppl regarding these issues BEFORE they take action!! I bet they dont even reach out to me regarding this review 😡
Seriously, If I could give them zero stars, I would.

Very bad customer service and my free return was not honored.

I ordered two pairs of jeans from them, both wide leg, opted for the larger size as I'm usually an 8 (29) but went with 30, and I'm glad I did. The jeans are better than I would have gotten somewhere like WalMart or Target, and I would say equal in quality to Levi's, they have stretch so not as good as higher name brands, but they will last through multiple pregnancies for sure. DEFINITELY BETTER than Motherhood Maternity, which I have come to hate due to such poor quality. I plan on buying more.
I wouldn't buy unless they had 40% off sale going on, and they change their sale codes daily, so that's kind of annoying. Still though, it's not a scam company. I'm sure some of the dresses are hit or miss, but it's worth taking a chance on (as long as you're not paying full price).

I know this is annoying for me to say this, as anyone in customer support can attest to, but I run Customer Support departments. I only mention it because I know how the sausage is made: how and when discounts are honored, how troubleshooting should go, and what it looks like when a company is (or isn’t) customer-centric.
My first order was one pair of jeans—fine, though the sizing felt a bit off. This time, I tried to buy swimsuits during a 24-hour promo, but no matter what I added, I kept getting an “out of stock” message at checkout. I couldn’t resolve it in time, so I contacted support asking them to extend the discount, which they initially denied, saying the promotion was only for 24 hours, ignoring my statement of a bug.
What resulted was an ongoing back and forth of rigid policies, lack of detail in their replies (like how long I had to cancel), no real investigation into the bug I reported, and an overall sense that they didn’t care about the poor experience.
To be fair, by the end I did ask them to go above the original discount due to the ongoing site issues (they said no). I only asked for this because I didn’t notice a second item still in my cart when I finally was able to check out. That’s on me—but I still think a halfway customer-centric brand would’ve tried to make it right. Based on other reviews, it sounds like if something doesn’t go right with the order, a version of my experience is what you’ll get. From a business operations standpoint, the time they spent going back and forth with me—and the potential of me continuing to buy through pregnancy—was likely more costly than simply honoring the discount and retaining me as a customer. Given how often they run sales, I imagine they have decent margins and room for flexibility.
I know I am being a stickler, but the way they handled it rubbed me the wrong way. I doubt most people care about this stuff as much as I do—so take this for what it’s worth. The products seem fine.
A few other things to note:
– I asked for escalation to a manager three times. No actual escalation ever happened and only once was it referenced that a manager was consulted.
– At one point, they suggested placing the order by phone, which isn’t typically PCI compliant and shouldn’t be standard practice.
– The original checkout bug was never addressed, nor did they provide the basic troubleshooting steps that most ecomm brands offer when customers report site issues

DON'T BUY! If you do not reside in the USA. They make you pay for international shipping AND you have custom and taxes to pay for like 1/3 of the order's value. I purchase for 450$, paid 22$ Shipping with UPS and still got 121,99$ to pay up. Pretty frustrating as I had a good order. Never had that problem with another clothing store.

Bad quality and wouldn’t refund. Don’t purchase

I recently ordered a maternity dress for my daughter to wear at her upcoming baby shower. I received great email follow ups on the delivery time frame including an email that said it was delivered. I didnt have any package waiting at my door so I txt the customer service number and they got back to me literally within under ten minutes and said “check your mail box it was delivered by usps in your mailbox” and yes it was. I was very impressed with the immediate follow up. You don’t usually get that from businesses now a days. The dress is darling and I want to thank you for your attention to your guests needs.

I ordered a dress for my baby shower which luckily isn’t until May but the very next day I received a notice that my order was cancelled because I live in Doral, Florida and apparently they cancel any orders coming from that area due to past fraudulent orders which quite frankly has nothing to do with me. They made no effort to correct this in any way. Will NEVER buy from them ever again.

Quality of material is very poor. Images are deceiving, length of clothing is not accurate You have the option to return, but will only receive half of what you paid after paying for shipping and pickup. Would never order from them again or recommend.

Only leaving 1 start because 0 is not an option. I had ordered maternity clothes while I was pregnant and never saw it. Their site to track their shipping is horrible it went from no update in 15days to it was delivered yesterday. However it wasn't and I let them know that and they said they would refund me and I haven't gotten a cent back! It's now 3-4 months later since they said they would refund me and 4-5 months since i ordered. Do not purchase from them!

Terrible customer service. Wouldn’t recommend them to anyone.

Terrible customer service. Low quality items with extremely inconsistent sizing.

The clothes are very low quality. I purchased maternity clothes and the fit was not right. I also selected the option for free return but after I added other items in my cart it came off. Customer Service will not work with you and is not great. Don’t buy from here.

Ordered two dresses from and they’re both good quality but fit very differently. Both dresses fit great as non maternity so I’m happy with how much use I’ve gotten out of them.

Really bad service....
They scam money from me because aperently something went wrong and scamed 15 euros from me.
Dont buy from them except if your from the US.

I ordererd some maternity clothes from this site as they appeared in my Facebook feed and price peaked my interest, got notification that products had been delivered searched my entire 26 acres couldn't find them reported goods were missing, company assured me they would resend expedited shipping with proof of delivery to yet again get notification products were delivered only not to receive a thing, request complete refund as I was not waiting for a third delivery that was 21 days ago. Still waiting on refund emailed them they have said due to force majure (unforseen circumstances) it was rejected, I am not happy and will continue to write bad reviews and tell anyone who will listen not to buy from this company until I get my money back.
I ordered thru the pink blush website this site is a scam!

Awful customer service for returns. Returned several items and only ever refunded for one. Quality is awful too! Avoid at all costs.