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Pippeta レビュー 160

TrustScore 5段階評価の3.5

3.7

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5つ星のうち1の評価

Sent an item (unused and unopened) back to the company via royal mail. Item was delivered and have not received my refund and have made repeated attempts to get in contact with the company but have ha... もっと見る

5つ星のうち1の評価

Their website is so confusing. I ordered a breast pump replacements. Ended up having to do 3 orders as its so unclear, even the lady who called me agreed it was extremely confusion and they would make... もっと見る

5つ星のうち5の評価

Amazing, used this for my second baby. As I had a hand me down wire kit from a different brand during my first and hated pumping and felt like a cow having to pump near a plug socket in hospital or th... もっと見る

5つ星のうち5の評価

I chose the Pippeta breast pump whilst pregnant based on customer reviews. It is very reasonably priced compared to others on the market and does a great job. I am expressing and the pump has enabled... もっと見る

企業が回答しました

企業情報

  1. マタニティ ストア
  2. ベビー用品店

当該企業による記述

Pippeta is an award-winning mum-run Mother & Baby brand created to make feeding easier with products that are simple to use, simple to buy, and simple to get support for. It takes a village to raise a family. Think of us as your neighbours.

Free Lactation Support with EVERY pump purchase

当該企業による記述

We are parents, we understand!
As a mum run brand we understand the challenges and questions that come with pumping and that’s why we are the only brand to offer FREE lactation consultant support with every pump purchase. Let’s face it, it takes a village to raise a family, view us as your neighbours.

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3.7

まあまあ

TrustScore 5段階評価の3.5

160件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 76%に回答しています

通常24時間以内に回答

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5つ星のうち5の評価

I bought two Pippeta Ultimate Weaning…

I bought two Pippeta Ultimate Weaning Sets (Sea Salt) for my twin grandsons. I was very pleased with my purchase and so was my daughter. The set is made of high quality material and is sturdy and easily cleaned.
Highly recommend

2024年10月18日
自発的なレビュー
5つ星のうち2の評価

Not a good breast pump

Not a good breast pump. I would not recommend this pump. I only got it because jess redden it but it is awful.
Very slow. Not user friendly. And the most disappointing thing, it leaks all the time. Mums are in a hurry and this thing is very slow.

2024年9月17日
自発的なレビュー
Pippeta ロゴ

Pippeta からの回答

Hi,

Thank you for your honest feedback. It’s really unfortunate that you feel this way.

We carry out extensive testing on all of our products to ensure they are safe and fit for purpose. While we strive for perfection, not 100% of our products will work without fault, as with any brand. There are many factors that can cause a pump to become faulty and also many factors that can cause low or no milk output.

We want to get to the bottom of this for you to ensure you can promptly continue your pumping journey. Additionally, as a brand, we are always striving to improve in every aspect. If you could please email us on hello@pippeta.co.uk we can look into this further.


Thanks
The Pippeta Team!

5つ星のうち1の評価

Faulty Motor, more than once

I don’t write reviews but if I can stop even one person from the inconvenience and stress I’ve experienced then that’s better than nothing.
The motors are faulty- replacement has been sent to find they also do not work (different faults).
With evidence, you can get a replacement, but this takes a few days to process and considering the product, a few days can cause a huge amount of stress and frustration. And I’ve lost any faith in this company.
Save your money, time and wellbeing- go elsewhere

2024年10月11日
自発的なレビュー
Pippeta ロゴ

Pippeta からの回答

Good Afternoon

Thank you for your review.

After reviewing our communication, I can see that you contacted us on Tuesday regarding the fault, and we responded within a few hours. We didn’t hear back from you until today, at which point we offered our apologies and provided solutions to resolve the issue promptly. You chose to receive a replacement motor, which has been organised and sent out today, to which you responded and thanked us for actioning this quickly.

While we do our upmost to prevent any manufacturing faults, they can occasionally happen. We understand how important it is to have a working pump and the inconvenience that can be caused when issues arise, and we always strive to resolve any issues quickly to minimise any disruption to your pumping journey.

Thanks
The Pippeta Team

5つ星のうち5の評価

Great products

Great quality, packaged well and quick delivery. Would be nice if the caps/lids and the teat attachment were the same size so both could be used either way.

2024年10月3日
自発的なレビュー
5つ星のうち2の評価

Awful breast pumps.

I really regret investing in Pipetta electric breast pumps. The first one I bought was the Compact version and in the space of 10 months Pipetta replaced the motor twice as they kept breaking. Each new motor broke after only a few months of use. Clearly there’s some sort of issue with the Compact breast pump motor. The Pipetta customer service was always very good with regard to organsing the replacements, but this didn’t make up for the inconvenience of the motor continually breaking and me being without a breast when I had a daily pumping schedule.
I wanted to purchase a second pump and, due to my disappointing experience with the compact pump, I went for the original version. Now whilst the motor has so far been much more reliable than the compact, I find the design really frustrating as the parts seem to continually disconnect and the suction stops. It’s unbelievably annoying. Having tried both types of Pipetta breast pump over a period of 10 months, I can conclude that the breast pumps are rubbish! I really regret investing in this brand and really wish I’d paid a little more and gone for another brand. I can’t fault the customer service but this doesn’t make up for the difficulty of being without a breast pump when you need to pump daily.

2023年11月10日
自発的なレビュー
5つ星のうち5の評価

Fatastic Customer Service

We bought the electric hands free breast pumps. They really are fantastic and easy to use. We have an issue with the motors and sent an email off to Pippeta - not even 24 hours after the email, they have not only reached out, they have sent replacement motors free of charge. Stephanie really restored my faith in the product and I'm very happy overall

2024年10月9日
自発的なレビュー
5つ星のうち5の評価

Great hands free pump

Good hands free pump reasonably priced. It is compact, easy to assemble and sterilise. Only thing is, it's quite loud so not very discreet for when out and about. But it's much cheaper than others on the market and for that it's worth it. I like that it's hands free especially when trying to get things done around the house, look after a newborn and a young child!

2024年10月1日
自発的なレビュー
5つ星のうち5の評価

The Pippeta Compact Pump has been a…

The Pippeta Compact Pump has been a lifesaver! It's so discreet and portable, making it easy to pump anywhere, I’ve even used this on the train to work. The suction is strong yet gentle, and the hands-free aspect is just great I wish I’d had one of these with my first born.

Cleaning it is a breeze too. If you're looking for an affordable, reliable pump that’s easy to use, I’d highly recommend!

2024年9月26日
自発的なレビュー
5つ星のうち5の評価

Pippeta breast pump

As a busy mum of three my days are constantly on the move. With my youngest being just 5 months old and exclusively breastfed, finding the time to pump seemed impossible – until I discovered the Pippeta Pump!

This incredible little device has truly become my lifesaver. Whether I’m in the car driving, sitting at the hairdresser, at work, or even just running errands – I can pump ANYWHERE with ease! The freedom and convenience it gives me is unmatched.

It's compact, discreet, and has taken away the stress of balancing motherhood with a busy lifestyle. No more planning around feeding times or feeling tied down to a bulky pump! I can't express how grateful I am for this product.

To all the busy mums out there – if you're looking for a way to make breastfeeding more manageable, the Pippeta Pump will be your new best friend. Thank you, Pippeta, for empowering mums and making breastfeeding easier than ever 💙🙏🏼

2024年9月18日
5つ星のうち1の評価

Very bad l am disappointed

Very bad l am disappointed

2024年9月9日
自発的なレビュー
Pippeta ロゴ

Pippeta からの回答

Hello,

Thank you for your honest review.

We noticed that we haven’t received any communication from you regarding the issues you’re experiencing. We’ve reached out but have not yet received a response.

Please get in touch with us so we can assist you and help you get back on your pumping journey as quickly as possible.

Thanks,
The Pippeta Team

5つ星のうち1の評価

WEANING SET - DO NOT RECOMMEND

We got the weaning set for our little boy’s weaning journey. The set was great initially but within a few months, the silicone set started to get washing liquid residue on them regardless how much we rinse them with water. The residue then contaminates the food and frankly the set become unusable in less then 8 months. Considering these sets are quite expensive, you would think they would last more than a year before it starts to deteriorate. We followed Pippeta’s advise on using white vinegar to soak, bicarbonate to scrub and boil the set but the residue remains. DO NOT RECOMMEND.

2024年8月30日
自発的なレビュー
5つ星のうち1の評価

RUBBISH

I bought a Pipetta electric breast pump to try a different well known brand after my first MomCozy pump had become worn out. BIG MISTAKE. The suction is no where near as good. It’s also incredibly faffy to make and soooo easily comes apart. Absolutely rubbish in my opinion. I’m so upset that I wasted my money on this and really regret not getting another moncozy instead. The electric pump part that you push into the top also gets knocked off really easily and if you drop it on the floor it will more than likely break. My pump is currently covered in electric tapes. In conclusion an absolute WASTE OF MONEY.

2024年9月15日
自発的なレビュー
Pippeta ロゴ

Pippeta からの回答

Hi,

Thank you for your honest feedback. It’s really unfortunate that you feel this way.

We carry out extensive testing on all of our products to ensure they are safe and fit for purpose. While we strive for perfection, not 100% of our products will work without fault, as with any brand. There are many factors that can cause a pump to become faulty and also many factors that can cause low or no milk output.

We want to get to the bottom of this for you to ensure you can promptly continue your pumping journey. Additionally, as a brand, we are always striving to improve in every aspect. If you could please email us on hello@pippeta.co.uk we can look into this further.

It is disheartening to see that you have written a bad review before contacting us and giving us the opportunity to resolve this for you.

Thanks
The Pippeta Team!

5つ星のうち4の評価

I took a leap of faith…

Pippeta was recommended to me by a colleague of mine and I was so sceptical because there are so many brands out there and different things work for different people and I’ve heard the horror stories of people spending so much money buying multiple pumps and multiple brands but I took a leap of faith and bought the Compact LED and the double LED wearable. I’ve used the breast massage setting on my Compact LED to harvest colostrum at 36-37 weeks and I’ve been pleasantly surprised! It has worked really well for me and I’m looking forward to continuing my breastfeeding and expressing journey once baby is born. I have good faith it will continue to make breastfeeding and expressing an enjoyable journey. The suction settings are so powerful even at minimal settings and it’s easy to set up. The only downside I have is that I wish it came with a plug instead of just the charging wire. Nonetheless I’m very happy with my pumps. A worthy purchase!

2024年9月12日
自発的なレビュー
5つ星のうち5の評価

Fantastic customer service

Fantastic customer service, we ordered a couple of items and one had a small defect, however they were super responsive in dispatching a replacement. Were really pleased with the items supplied this time, we rpeviously ordered 2 breast pumps which we love! Great company to buy from

2024年9月12日
自発的なレビュー
5つ星のうち5の評価

Choose Pippeta over Elvie!

So happy with this pump. Previously used the wireless Elvie but I began struggling to get much milk (I don’t ever get much milk from pumping), so I decided to give Pippeta a go in desperation at my dwindling freezer milk stash. I am amazed- it is such a high quality pump and at an incredible price. The 12 levels give plenty of strength and the different modes allow you to work out what works best for your milk production- I’ve had much better results than with the elvie. The silicon means it’s the most comfortable pump I’ve used (much better than the elvie’s plastic flange) and the parts are high quality (unlike the elvie which as known particular weak parts that fail after a while). Customer service was also brilliant. Don’t bother with the Elvie- this is the best hands free pump in my view! Just wish it had been around when I’d had my first baby!

2024年9月9日
自発的なレビュー
5つ星のうち5の評価

I love my Pippeta bottles - Hope they come up with a bigger size soon

I ordered the Pippeta bottles set and I can say that these are the best quality out of all the bottles I’ve bought for my baby. They are great value for price and I would definitely recommend them. They are my (and my baby’s) favourite. I hope they come up with a bigger bottle soon, so I can purchase that set once my baby grows and eats more.

2024年8月15日
自発的なレビュー
5つ星のうち3の評価

Nice products; poor suction

Products look great and wash well. Unfortunately the suction doesn’t work on the high chair tray. Makes the bowl and plate a bit pointless. Surprising as surely most children begin weaning at a high chair with a tray?

2024年8月31日
自発的なレビュー
Pippeta ロゴ

Pippeta からの回答

Hi Charlotte,

Thank you for providing your honest feedback.

Our suction plates & bowls work brilliantly on smooth surfaces. If your high chair has an uneven or a textured surface, the suction base may not be able to grip and create a full suction.

One suggestion we do have to help if you do have an uneven surface is that you can press down in the centre of the bowl to create a better suction. In this instance, we would recommend doing this before putting your little one's food in their bowl.

Should you require any further assistance, please don't hesitate to contact us at hello@pippeta.co.uk

Thanks!
The Pippeta team

5つ星のうち5の評価

Weaning heroes!

This is the best brand with the best range of products for first time mums buying for weaning!

I had the best help from Steph, who managed to get me everything I wanted in the beautiful colours I wanted! So grateful.

One happy mum with a little boy who is fully kitted out for his weaning journey!

You won’t be disappointed with the quality of these products and the customer service Pippeta provide.

Thank you again!

2024年8月29日
自発的なレビュー

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