I now own 6 reels 3 spinning and 3baitcasrers. I love every one of them. They perform as well as any reel at a great price, customer response is great through e mail contact. I own reels in the $300 p... もっと見る
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I have been purchasing Carbon X spinning reels and bait casting reels from Piscifun for many years. I am extremely satisfied with the quality and prices of these products. I am also very pleased with... もっと見る
The customer service hands down is top notch. The attention to detail and quick response is rarely seen these days. Kudos to the customer support. Also the product is superb. Picifun chaos pro reels a... もっと見る
I’ll give the reels 4 1/2 stars I own several types of your reels, but when it comes to parts and replacements, it’s horrible. I have two reels that I would like to fix and trying to get Parts is like... もっと見る
企業が回答しました
企業情報
当該企業による記述
Piscifun was founded by fishing experts who are dedicated to manufacturing and designing high quality, affordable fishing products.
連絡先
780 EPPERSON DR.CITY OF INDUSTRY,CA, USA, 91748, CA, 米国
- +1 865-601-1047
- cs@piscifun.com
- piscifun.com
4.6
優良
569件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
www.piscifun.com からの回答
Hello,
We are sorry to hear that you did not receive the package.
We will investigate the cause of the problem.
Don't worry, we are helping you solve the problem and will resend it for you.
Please accept our sincere apologies.
Quick shipping and honesty
2024年1月18日
the ice fishing suit does not have a…
the ice fishing suit does not have a 3xl in stock, only the bibs.
2024年1月18日
www.piscifun.com からの回答
Hello,
Some of our products are out of stock after a period of hot sales.
We apologize that we are unable to provide you with a suitable size set.
We understand your desire for a complete set of products. We will do our best to help you.
We have contacted you through our after-sales email and hope to provide you with a suitable solution through negotiation.
Thank you for your understanding.
Can't wait to use my new reels
Saw what looked like a great deal on ice reels. How ya gonna beat BOGO right. Company was in constant contact with me though out the order and shipping process and I received my order in a timely fashion. Took both reels to Scheels and got them lined up and ready to go. Unfortunately I can't yet review the reels. Had shoulder surgery in early January and haven't got the all clear from Doc(or the wife) to be back on the ice yet. Hopefully they work as good as they look.
2024年1月18日
Purchased a few Chaos 60s and an ice…
Purchased a few Chaos 60s and an ice suit. Very surprised at the quality of all of the products. The suit has all the features of suit 3x the price. Super warm, easy on and off, tons of pockets, waterproof. The reels cast great, smooth drag and I caught my personal best blue at 96 lbs on one.
2024年1月18日
Confusing Description
The selection process for "hand orientation" is confusing. Is it asking which hand is your reeling hand, dominant hand, or which side of the reel do you want the handle on. I'm right handed and guessed wrong. Now I'm stuck with a reel that has the handle on the right side of the reel. Too bad because I love their reels and now I probably will never use it.
2023年12月18日
www.piscifun.com からの回答
Hello,
We apologize for any confusion caused by our handle direction selection when you made your purchase.
This resulted in your purchase being incorrect.
Please don't worry, we can help you replace it with the scroll you need.
We have contacted you via email, please keep an eye on your email.
Ordered the ice fishing bibs and…
Ordered the ice fishing bibs and jacket. They were shipped out super fast,next day I believe. I received them in undamaged boxes and used them same day. Super warm and well thought out, reflective strips for night time visibility pockets in all the right spots and seem very well made. Definitely believe they easily compete w top brands at double n triple the price!!! Highly recommend!!!
2023年12月18日
Affordable and work amazing 1 hav 3…
Affordable and work amazing 1 hav 3 300s and a 400 love them
2023年12月18日
Customer service does not return calls…
I order a reel using my credit card and received with no problems. A week later I submitted another order for two reels using same card. Next day I received a fraud alert and email stating I needed to send a pic of my credit card in order for them to further process order. I called customer service, received a voice message. I left a message asking for a return call and explanation. I have heard nothing from them
2023年11月17日
www.piscifun.com からの回答
Hello,
We apologize for any inconvenience caused by our verification method.
Due to recent fraudulent orders, our system conducts a risk assessment on each order. We will ask you to verify when your order is screened as a high-risk order. We only ensure the property safety of every customer in this way.
I'm sorry that the operator did not reply to your call in a timely manner. They forwarded the information to the customer service email. We have refunded this order because you did not provide any information to prove that it was placed by you personally.
We really hope you can understand the reason why we are doing this.
I appreciate the feedback to make sure…
I appreciate the feedback to make sure that everything went smoothly and that I was happy with the result of the part that I ordered.
2023年11月17日
I ordered two 10 lb braided line. I never received.
I ordered two 10 lb. Braided fishing line, you sent me two 25 lb. Braided line ?. I called left messages and text messages, no response on correcting this matter. I want what I paid for, not a suggested replacement.
2023年11月17日
www.piscifun.com からの回答
Hello,
We apologize for sending you the wrong product, and we sincerely apologize for this.
Our phone sometimes gets busy, so this may be the reason you haven't been able to get through.
We have received the email you sent in our email, and our customer service representative has processed the refund for you. You can check if your account has received the refund.
We will strive to improve to avoid the same occurrence.
Like the style
Like the style. However, do not like the material. Sorry I purchased. Would return if possible. Will not wear. Very pleased with all the other products I have purchased from Pascifun.
As discussed in previous review. I will not wear the garment purchased. All other products purchased are great and will continue to purchase products as needed. Would like directions on how to return garmet purchased. Fishing shorts.
2023年10月17日
www.piscifun.com からの回答
Hello,
We apologize for the material of the product that you do not like.
We respect and value the opinions and suggestions of every customer. We are trying to contact you and would like to hear more from you to improve the product. We look forward to your reply. We are striving to make more people like our products.
Products and service were good I was…
Products and service were good I was pleased that items were as advertised
2023年10月18日
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