Pishock レビュー 

So it took forever to ship out (like 2 months) and it stopped shocking in like 5 days, just get a QIUI Little Devil Shock Collar. 100% better.

My son bought this you hook it up through the internet and you're allowed to shock each other. Well my son ended up in the emergency room and admitted to the hospital. And now he has permanent heart damage from that device.
HE'S ONLY 20 YEARS OLD.
Don't anybody ever use this device

I placed an order for a Babble mouth tracker back in December saying that it will be a quarter one shipping date and have yet to receive a shipping notification or any status updates.
While I understand that manufacturing and shipping timelines can shift due to current global challenges, it has been six months without any communication directly. I would appreciate a direct update through email not hopping around two different discords on when I can expect my order to ship.

Ordered Babble tracker more then 6 months ago. I asked via mail how much longer i would have to wait for shipping, I was given that somewhere in Q1 I should get it, It's past Q1. Still waiting for the tracker.

Project Babble order from May 2025.
Shipment date got moved back several times, the page said est. September when I originally preordered in May. Finally shipped out in February.
My package was stuck in transit for 2 months, to get returned back to their distributor. They have my package, it hasn't been shipped back out. No word on when it'll be shipped back out (despite them having my package), only "200 a week".
Babble team admitted several times they hadn't gotten an update from Pishock, several times during this whole process, even putting it in their announcements channel in their Discord. This doesn't give the customer any sort of confidence.
I understand there were issues out of their control, but the poor communication to customers and between the two different entities does not give either good PR.
Changes in date for fulfillment should be sent via email to all unfulfilled orders. I constantly see people in the Babble Discord extremely confused about what is going on with their order.
I unfortunately do not have the product yet to tell my experience with it. I'd love to update this if I do ever get it.

Update May 12th, 2026; Still no word.

It's absolutely dreadful. The amount of vague instructions throughout the tutorial mixed with the cacophony of errors and unclear signals it gives you while trying to set it up are just atrocious. This is NOT an easy thing to setup by any means unless you know a good bit about 2.4 and 5 Ghz networks, DNS settings, and that sort of thing. I'm not an IT wiz but I know my stuff and this is just absurd.

Horrible service, terrible product not worth the price.

First of all, when you buy it at first it says free shipping, and only when you put your card info does it say that you actually do have to pay shipping. 35USD. Then I had to pay a 30~USD customs fee. I've never had to pay customs before for products I've ordered from outside of Canada before. So just shipping itself is around 100CAD for a tiny little package.

Then when it arrived, it wouldn't connect and there was no support on their website. I had to get a link to the discord from a friend of a friend to open a tech support ticket, and it took them days to respond. They didn't help much and I ended up having to figure it out on my own. And even then, I was only able to get it to work on my PC only and not my phone. Over 11 hours total wasted on just the setup.

Then after I tested that it even worked, a few days later I decided to actually use it for play. Now the thing doesn't even work and it's been days since I had to open up another help ticket and they still haven't responded.

I'm considering opening up a chargeback claim with my credit card because I seem to be having issues every time I try to use it. Over 200CAD and 20 hours wasted for a product that doesn't even work. Will be looking into what authorities I can report this scammy business to.

Absolute great hardware and phenomenal support by the creators.

Great stuff really, works as expected although a bit weak at times xD
Setup can be a bit difficult but im sure that will improve over time
Support is awesome
Only negative thing is kinda natural
Its a smaller company growing quite fast, issues are bound to happen
But that being said, when issues do occur theyre really good about it in my experience
And tbf most stuff that happens that i know off have been out of their control

Ordered Babble back in September of 2025 and shipped around Feb. 20th 2025. Then the shipment gets stuck in customs Feb. 24th following information about AnPost not handling the order correctly and now has been stuck in their possession return to sender since March 17th saying “We have your item and will process it for delivery” Later we find out PiShock are switching to DHL to make sure shipment make it to the USA without issue so at the end of the day it looks like to me they were trying to cheap out using this AnPost company which I have never heard of this shipping company till ordering from PiShock to ship their product. Just sounds like they dropped the ball majorly by cheaping out on shipping instead of using a well known international shipping like DHL and so now we the customer are suffering for it. Really feel if they cared about the customer they’d ship out another PiShock Babble replacement to make up for their mistake in choosing a cheaper shipping company. That way the customer gets their product and PiShock has to wait for the return from AnPost to use on another newer order later. This has by far been the worst experience ordering a product for VR.

Edit to respond to their response

Sorry, but I feel your response is just giving excuses rather than owning up to taking responsibility for poor management of vetting the shipping companies more and\or world wide shipping\customs climate before shipping abroad, even if it was a longer delay of all shipments from PiShock by a couple of months would have been well worth the short term pain for the long term gain of credibility your company has lost with the vr user customer base. The repercussions of choosing a less well known shipping company has led to even longer delays of your products and has tarnished your company’s credibility with PiShock customers which will be harder to gain back. So, I don’t really feel the choices PiShock has made wasn’t worth all the headaches we are feeling and now it’s nothing but a PR Nightmare of damage control and pointing the finger. All customers can do now is hope PiShock has learned from these mistakes and will strive even harder to gain customer trust back. If that happens then I will gladly update my user experience on trust with a more favorable rating reflecting that things have changed for the better, but until then shipments are still heavily delayed and\or in limbo.

used for a week until the haptic controller(shocker) decided to stop working

got sick of dealing with customer service

enjoy the 120$

invest your money in a product that isn't as cheaply made, hopefully i can find some use out of the hub at minimum

what a waste of time and money

It's better then expected really. The shipping did take a while, but after they switched to DHL, it went by pretty fast, thought I was gonna get it 4days but got it in 2 days early. Easy to follow instructions. Don't have anything bad to say...

this company just aint it. they take forever then tell you not to bother with customer service because they are too busy.

Je suis client chez PiShock depuis leurs débuts : mon premier Shocker portait le numéro 318, alors qu'aujourd'hui le numéro approche les 20 000 unités.

Ayant possédé un ancien Hub, j'ai pu bénéficier d'une réduction pour en obtenir un nouveau, ce que j'ai beaucoup apprécié. La communication avec l'équipe s'est toujours très bien déroulée, et les délais de livraison ont été respectés.

Le serveur Discord est également très actif, ce qui permet d'obtenir de l'aide rapidement, quasiment à tout moment.

Je comprends honnêtement qu'il puisse y avoir des expériences mitigées, mais je suis parfois surpris de voir des notes de 1/5 pour des situations qui ne me semblent pas toujours aussi graves.

Même chose pour le Project Babble, associé à PiShock : tout s'est très bien passé pour moi, avec une aide rapide et un contact direct avec les développeurs lorsque nécessaire.

Dans l'ensemble, mon expérience est très positive, tant au niveau du matériel que du support et de la communauté.

i love my pishock! it arrived really fast considering im in the UK and its so much fun, good quality, im going to buy a few more when i can <3

I ordered a Babble one year ago (in march), under the premise that it was a preorder that would be shipping in 'a couple of weeks'. Six months later in September, I was told "three weeks". and in December again, I was told "three weeks". In January, they were "shipping by the end of January". I got a tracking number once, but it was once again lost in limbo. As of writing this, a year after placing my order, I have nothing to show for it.

Shipping took multiple months, while I know others who got theirs first. When I asked why others who had ordered a whole month after I did i was told to pay more money for faster shipping... a licence key and hub is all you need !!! i purchased 3 shockers from amazon with nicer straps for less than 1 pishock branded zapper.... and guess what i can get all 4 going at once...

I have never received better communication and support from a small company. The PiShock team is dealing with extremely difficult supply issues and does a fantastic job keeping customers in the loop via email and Discord. Order with confidence!

I ordered my babble in February of 2025 and have not received it at the time of writing. It has been over a year of excuse after excuse as to why it hasn't been delivered while customers who have ordered more recently appear to already have their product in hand.

I understand that customs is not something that Pishock has any control over. However it seems like little if any priority is being put to resolving these obscenely late orders that we were told cannot even be refunded.

I was hesitant to write a negative review as I had a really good experience ordering my pishock shocker in 2024. But after over a year of waiting it seems like the customer service has taken a dive off a cliff.

Edit: I sent an email earlier today in regards to the order with an email ending in the same last name as this account. I had a local friend who got a babble from the first ever release of them before it was handed by pishock and it was produced and promptly shipped and I had assumed that the provided time frame would be accurate. I understand that it could be refunded before it was shipped but as of now my babble has been in a "shipped" state for so many months that I dont even play vr or have a use for it but am out the money.

Bought a pivault and got about a year out of it before it was abandoned. The communication has been lacking on if/when there will be any update. At this point I have divested and have gone with other solutions due to a continued inability to know when the product I purchased can be used again.