PIXL Vape レビュー 36

PIXL Vape からの回答

2026年5月18日

Thank you so much for the 5-star review!

We’re really glad to hear our customer service team could help resolve the courier and misplaced parcel issue quickly for you.

We’ll be sure to pass your kind words on to Ash, they’ll really appreciate the shoutout!

Thanks again for your support.

Kind regards
The Pixlvape team

PIXL Vape からの回答

2026年4月13日

We’re really sorry to hear about your experience and understand how frustrating this must have been.

This certainly isn’t the level of service we aim to provide.

We can confirm that a full refund has now been issued for your order, and as a gesture of goodwill for the courier issue, we’ve also added a £5 store credit to your account.

If there’s anything further we can help with, please don’t hesitate to get in touch with our customer care team, we’re here to help.

Kind regards
The Pixlvape team

PIXL Vape からの回答

2026年4月13日

Thank you so much for your kind review!

We’re really sorry to hear your item was damaged in transit, but we’re glad Ash was able to step in and get everything sorted quickly for you.

It’s great to hear you were happy with the resolution, and we’ll be sure to pass your feedback on to Ash, he’ll really appreciate it!

Thanks again for your support!

Kind regards
The Pixlvape Team

PIXL Vape からの回答

2026年4月13日

We’re really sorry to hear about your experience with the device, that definitely sounds frustrating and not what we’d expect.

This isn’t typical performance, and we’d like to help get this sorted for you as quickly as possible.

Please reach out to our customer care team at info@pixlvape.com with your details so we can look into this further and find a solution for you.

We’re here to help and want to make this right.

Kind regards
The Pixlvape Team

PIXL Vape からの回答

2026年4月13日

Thank you so much for your fantastic review!

We’re delighted to hear that you received such a quick response and that Jackson was able to assist you so helpfully.

We’ll be sure to pass along your kind words to him, he’ll really appreciate it.

If there’s ever anything else we can help with, please don’t hesitate to get in touch!

Kind regards The Pixlvape Team

PIXL Vape からの回答

2026年2月23日

We’re really sorry to hear that you’ve felt frustrated that’s absolutely not the experience we want anyone to have.

We take feedback like this seriously and would really like to understand what’s been going wrong.

Please reach out to us directly at 0118 229 0475 so we can look into your situation and work toward a solution.

We’re here to help and would appreciate the chance to make this right.

Kind regards
The Pixlvape Team

PIXL Vape からの回答

2026年2月23日

Thank you for sharing your experience we really appreciate it.

We’re very sorry to hear there were delays with the courier and that your parcel was missing for so long.

We completely understand how frustrating that can be.

We’re so pleased to hear that Kyle was able to step in and get everything sorted quickly for you.

At PIXL Vape, we always aim to resolve any issues as fast as possible and make sure our customers are looked after every step of the way.

If you ever need anything in the future, please don’t hesitate to reach out we’re always here to help.

Kind regards
The Pixlvape Team

PIXL Vape からの回答

2026年2月23日

Thank you so much for taking the time to share your experience with PIXL.

We truly appreciate your kind words, especially as someone new to the vaping world.

We understand how important it is to feel supported when trying something for the first time, and we are delighted that Kyle was able to assist you quickly and effectively.

While we are sorry that your initial item had an issue, we are pleased we could resolve it promptly and ensure you received a replacement that met your expectations.

Providing responsive, personal, and reliable customer support is extremely important to us, and feedback like yours reassures us that we are delivering on that commitment.

Your recommendation means a great deal, and we are grateful for your trust in our brand. If you ever need any further assistance, please do not hesitate to reach out we are always here to help.

Thank you again for your thoughtful review and 5-star support.

Kind regards
The Pixlvape Team

PIXL Vape からの回答

2026年2月9日

Thank you for your 5-star review.

We’re sorry to hear there was an issue with shipping, but we’re really pleased it was resolved quickly and efficiently for you.

I’ll be sure to pass your kind feedback on to Ash, it will mean a lot.

Thanks again for your understanding and support.

Please don’t hesitate to get in touch if we can help with anything in the future.

Kind regards
The PixlVape Team

PIXL Vape からの回答

2026年2月23日

We’re really sorry to hear that you have experienced difficulties with our device, that’s absolutely not the experience we want anyone to have.

We take feedback like this seriously and would really like to understand what’s been going wrong.

Please reach out to us directly at 0118 229 0475 so we can look into your situation and work toward a solution.

We’re here to help and would appreciate the chance to make this right.

Kind regards
The Pixlvape Team

PIXL Vape からの回答

2026年2月9日

Thank you so much for taking the time to leave such a detailed and thoughtful review.

We’re absolutely delighted to hear that you’ve been enjoying our products and that they’ve helped you cut down on cigarettes so significantly, that’s fantastic to hear and exactly what we aim for.

It’s great to know you find them stylish, easy to use, and effective.

We’re also really pleased we could resolve the delivery issue quickly for you. I’ll be sure to pass your kind words on to Kyle, he’ll really appreciate it.

Thank you again for your recommendation and continued support.

It genuinely means a lot to us, and we’re always here if you need anything at all.

Kind regards
The PixlVape Team

PIXL Vape からの回答

2026年2月6日

Thanks so much for the great review!

Ash will be thrilled to hear your kind words.

We’re happy we could help and appreciate you taking the time to share your experience.

Kind regards
The Pixlvape Team

PIXL Vape からの回答

2026年1月15日

Thank you for the 5-star review!

We’re so glad to hear Kyle provided great customer service, we’ll be sure to pass along the praise.

We truly appreciate your support and look forward to you shopping with us again!

Kind regards
The Pixlvape Team

PIXL Vape からの回答

2026年1月15日

Thank you so much for the 5 star review!

We really appreciate your kind words about our vapes, customer service, and company.

Your support means a lot to us, and we’re always here if you need anything.

Looking forward to seeing you again soon!

Kind regards
The Pixlvape Team

PIXL Vape からの回答

2026年1月14日

Thank you so much for the 5-star review!

We really appreciate the kind words. Kyle will be delighted to hear your feedback, he always goes above and beyond for our customers.

Thanks again for the recommendation and for choosing PIXL Vape!

Kind regards
The Pixlvape Team

PIXL Vape からの回答

2026年1月14日

Thank you for taking the time to leave such a great review.

We’re really glad we could get everything sorted for you, and it’s great to hear that Kyle was able to resolve the issue and arrange your refund quickly.

We’ll be sure to pass on your thanks, your support means a lot to us!

Kind regards
The Pixlvape Team

PIXL Vape からの回答

2026年1月7日

Thank you so much for the 5-star review!

We’re really pleased to hear you’ve been enjoying your PIXL vapes since June 2025,
and that you’ve found them easy to order and assemble.

Your loyalty truly means a lot to us.

We’re also glad you liked the PIXL LED light, just a small thank you from us to you!

Thanks again for your support, and we look forward to continuing to provide you with a great experience.

Kind Regards
Pixlvape.com

PIXL Vape からの回答

2025年12月29日

Thank you so much for taking the time to leave such a kind 5-star review!

We’re really pleased to hear that Angel was able to resolve the issue quickly and go above and beyond to help.

Providing excellent customer service is very important to us, and feedback like this means a lot to the whole team.

Thank you again for your understanding and support , we truly appreciate it and look forward to seeing you again for all your vape needs.

Kind regards
The e-liquids.com Team

PIXL Vape からの回答

2025年12月9日

Thank you for the 5-star review!

We're glad to hear your issue was resolved quickly and efficiently.

Kyle will be delighted to know he made a positive impact.

We appreciate your feedback and are always here to help whenever you need us!

Kind regards
The Pixl Team

PIXL Vape からの回答

2025年12月9日

Thank you so much for the 5-star review!

We're thrilled to hear that you found our customer service polite and compassionate.

Providing supportive, meaningful conversations is always our goal.

We truly appreciate you taking the time to share your experience and look forward to assisting you again whenever you need us.

Kind regards
Pixl Team