Ordered 2 patio olive trees 100cm tall. They arrived well packaged and in excellent condition. I’d been to a few garden centres prior and came away disappointed. But these are simply perfect , in fant... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Absolutely delighted with my hanging baskets. The replacement arrived in perfect condition, and it’s clear that a great deal of care and time goes into creating them. The baskets are beautifully p... もっと見る
Bought a hanging basket to replace one lost to the heat waves. Delivery was ok although box was just left on doorstep. Once we had revived the basket from the delivery it looked ok but seemed a bit av... もっと見る
Great range of products - I found exactly what I was looking for. I was kept informed via customer service and the delivery came before I was expecting it and I was delighted with the beautiful item I... もっと見る
企業情報
さまざまな外部ソースから提供された情報
- Unbeatable Value - Due to the high volume that our nursery produces, not only are our products of the highest quality but our prices are extremely competitive. We stock a large range of Garden Centre products such as tools, gifts & plant care... In fact, everything you need to make your garden spectacular! - A Growing Family - The original plants nursery was founded on it's current site located in Roydon in 1935 by the Koert family. Over the years the produce has gradually adapted from Salad Crops to Pot Plants & the wholesale trade. Today, the retail nursery is open to the public & produces Shrubs, Bedding Plants and Hanging Baskets on a tremendous scale.
All About Plants Galore
当該企業による記述
連絡先
Hamlet Hill, CM19 5JY, Roydon, 英国
- 01279 792869
- contact@plantsgaloreonline.co.uk
- plantsgaloreonline.co.uk
4.5
優良
2208件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 25％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Poor response from Customer Services
I purchased an Iris Germanica along with a selection of other plants. Stock of the particular Iris I was looking for were low. others remaining did not look in a healthy condition. Nevertheless I decided to take a chance on a plant in the colour I wanted and asked the opinion of a staff member. He said it would hopefully improve once in the ground. Planted in well prepared ground of the 3 Iris purchased, two are thriving the one I queried did not. After a week I dug it up and took it back to Plants Galore in Martock.
Following their advice, I wrote to Plants Galore, supplied photos of the three Iris for comparison and an explanation. Sadly the response was dismissive, stating I had over watered it, had not returned it or contacted them within 3 days, therefore no replacement or refund would be forthcoming. I replied that 3 days was not sufficient to allow a newly planted Iris to establish, I certainly did not over water it and felt that their response was unfair and not in customers interests. I was disappointed at their misjudgement of a genuine request for a fair outcome. Maybe other customers should bear this in mind for fear of falling foul of a similar situation.
I would like to state that I have always found staff at the Martock Plants Galore very helpful.
2026年5月15日
自発的なレビュー
Excellent packaging
Excellent packaging, large healthy plants and brilliant price.Thats why i will be going back for more.
2026年4月29日
Great quality plant at reasonable…
Great quality plant at reasonable price.
Well packaged and fast delivery.
2026年4月28日
Great service and plants arrived in excellent condition.
The plants were delivered in top condition and were really well packaged compared with some other suppliers.
2026年4月28日
Overcharged for items bought
Overcharged for items bought, unfortunately didn't check until I returned home.
Customer service could not trace the transaction; could it be because I paid cash?
Had items on 2 for 1 until I got to the tills only to be told this doesn't apply to these items.
All in all extremely disappointing experience and cannot recommend. If you do visit be extremely careful at the till.
2026年4月26日
自発的なレビュー
Very pleased with my purchase
Plant was healthy a good size & well packed
Gave the Spirea a week under cover at night now planted out & growing on
2026年4月22日
Very easy to order online
Very easy to order online. I was contacted by the sales team as the size of plants I ordered were not available but they suggested an alternative and refunded me the difference quickly. The plants were very healthy and in good condition
2026年4月15日
I often use this company
I often use this company. Plants arrive at my door well packaged and in good condition.
2026年4月13日
I found the service excellent
I found the service excellent. After sales service was second to none. Would highly recommend this company.
2026年4月14日
Plants Galore very professional service
Plants Galore did not disappoint me, receive plant in perfect condition just as advertised
2026年4月13日
Good communication and well packed and…
Good communication and well packed and watered products. All in a growing well.
2026年4月9日
YOUR ONLINE CUSTOMER SERVICE IS…DISGUSTING
YOUR ONLINE CUSTOMER SERVICE IS DIGUSTING THE WAY BYOU TREAT YOUR CUSTOMERS I HAD A DELIVERY PROBLEM WITH YOU AND PARCEL FORCE WHEN MY NEXT DAY DELIVERY DID NOT HAPPEN UNTIL 48HOURS WHEN I ASK FOR MY POSTAGE BACK I GOT A NEGATIVE ANSWER ALSO EVERY TIME I WANTED TO SPEAK TO MICHELLE IWAS TOLDD SHE WAS OUT OF THE OFFICE WHICH I KNOW WAS NOT TRUE WOULD NOT ORDER AGAIN FROM YOU AFTER SPENDING £70
2026年4月17日
Plants Galore からの回答
We’re sorry to hear how unhappy you are with your recent experience.
We’d like to highlight that this was your second order with us, and your first order went through without any issues, which is the standard we always aim to provide.
For this order, we kept you fully updated throughout. The Hebe plant you ordered was due in on a delivery from our grower, which arrived slightly later than expected, and we made sure to communicate this to you. This did delay dispatch slightly, but you were kept informed at each stage.
Once dispatched, your parcel was sent on a 24-hour service with Parcelforce. While their tracking was unfortunately not kept fully up to date, we ensured you were informed that it had been sent on this service and provided all available details.
Parcelforce did attempt delivery, however this was during a short time when you were out, which you confirmed to us. We understand how frustrating timing issues like this can be.
Regarding the postage cost, as a delivery was attempted, we’re unable to offer a refund.
We would also like to clarify that we do not provide misleading information. When you were advised that Michele was out of the office, this was because she was working in our packing area handling orders, and therefore unavailable to take calls at that time.
Better late than never
Excellent product but had to remind them to send the plant I ordered otherwise great and well packaged
2026年3月31日
The rose I ordered as a gift
The rose I ordered as a gift arrived in a perfect and very healthy condition. also even though I made a mistake on the delivery address and had to email them with the correct information it not any bother at all. Will defiantly use this company again. Highly recommended
2026年3月30日
Such healthy looking plants
Such healthy looking plants, well packed and promptly delivered. Great service.
2026年3月25日
Will definitely be using PG Online again!
Easy to order. Had an email from Customer Services as some of my order wasn't available immediately, and we agreed some replacements, plus I was able to purchase extra items over the phone. The plants arrived beautifully packaged and in great condition.
2026年3月23日
Always good to come back
We have been customers with Plants Galire for many years, and the place and the people and the quality of plants never disappoint. It's lively to walk around in person, or order items online, either way always great experience. Customer service exceptional, very attentive and kind and helpful 👍 👌
2026年3月23日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。