I'd made a mistake with the shipping address (this was a gift but I forgot to change the address from the billing address) so I rang and tried to sort things out. I got calls back and one person (Asad... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Nothing but wonderful things to say, can't recommend them enough. When ordered plants weren't in stock, Pat was generous and understanding with substitutions. Kind, efficient, and kept their word a ye... もっと見る
Pat the owner generously helped me with a late request for a terrarium kit for a birthday on the weekend. He arranged for me to pick it up from his house on a Saturday morning, his day off . . . which... もっと見る
企業が回答しました
The plants I ordered were all gifts and each recipient was delighted with them. They arrived in excellent condition. There were some problems with a couple of the delivery times but this was down to... もっと見る
企業情報
当該企業による記述
All round solutions for business & the home. We provide displays for events, workshops and rentals/installations in offices. With one of the biggest variety of plants and a wealth of expertise in the world of plants, we are Irelands number one choice.
連絡先
Dublin, アイルランド
- 086 172 7009
- team@plantstore.ie
- plantstore.ie
4.7
優良
47件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
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Saisfied customer
I ordered 9 pots of roses, and it came well packed, and the plants were all healthy and with flowers. The service is excellent they communicated with me so fast. I will order more, and I told my friends, and they ordered as well. I highly recommend this company.
2024年12月6日
自発的なレビュー
Plant Store Ireland からの回答
Hi there Madeleine,
Although we're happy to receive positive reviews, we wouldn't want 'The Plant Store New Zealand' to miss out on your feedback. We’re actually Plant Store Ireland, and while we’re glad to hear you had a great experience, we just wanted to let you know in case there’s any confusion! I don't see that they have a Trustpilot profile, but they seem to have a Google profile you can leave a review on.
If you’re ever in need of plants or plant-related services here in Ireland, we’d be more than happy to assist ;)
Thanks again, and wishing you all the best.
Warm regards,
Niall
Plant Store Ireland
Good but could be better..
Ordered large monstera,it came packaged well but abit disappointed with the look of some of the leaves (curled ,some dried tips & damage,some holes which concerned me initially…) but I just think seemed like it needed abit of love and I hope when I repot it in spring it will thrive.
2024年11月6日
Plant Store Ireland からの回答
Hi there,
Thank you so much for taking the time to leave a review.
We're sorry to hear that your Monstera wasn’t in the best condition when it arrived. Unfortunately, plants can sometimes react to the stress of shipping, especially larger-leafed varieties like the Monstera. The cramped and dry environment during transit can make them a bit unhappy.
We're delighted to hear that your Monstera bounced back! They’re resilient plants, and with the right care (and a bit of love, as you so nicely put it), they tend to thrive again.
As a token of appreciation, if you decide to order from us again, we’d love to include a little extra plant with your delivery. Just drop us an email at team@plantstore.ie before placing your next order, and we’ll make it happen!
Thanks again for your custom, and we hope to hear from you soon.
All the best,
Niall
Plant Store Team
Great communication and fab
Great communication and fab, personal service. Thank you so much. Will be back!
2024年10月29日
Plant Store Ireland からの回答
Hi there,
Thanks for taking the time to leave such kind words!
It’s great to hear that our communication and personal approach stood out to you. We always aim to make the process feel seamless and friendly, so your feedback really means a lot.
Looking forward to helping you again when the time comes—our team will be ready!
Warm regards,
Niall
Plant Store Ireland
Plant Store Ireland からの回答
Hello Gerard,
I'm just catching up with some of these reviews now.. delighted to hear yours—thank you!
It’s great to hear everything arrived promptly and in good condition. We take extra care with our packaging, so it’s lovely to know it made a difference and you're happy with your plants!
Whenever you’re ready for more greenery, we’ll be here to help.
Best wishes,
Niall
Plant Store Ireland
A late order
Pat the owner generously helped me with a late request for a terrarium kit for a birthday on the weekend. He arranged for me to pick it up from his house on a Saturday morning, his day off . . . which was very helpful of him. The recipient was delighted with the gift and assembled the terrarium the same day. Altogether a great personal service.
2024年10月4日
Plant Store Ireland からの回答
Hi James,
Thank a lot from sharing your experience—it’s much appreciated!
I'm glad to hear that Pat could help with your last-minute request. That is one of many stories I've heard of him going out of his way to get the job done and it’s wonderful to hear the terrarium kit was such a hit.
If there’s anything else you need in the future, don’t hesitate to get in touch—we’ll do our best to make it just as seamless.
Best regards,
Niall
Plant Store Ireland
The plant delivered was just as…
The plant delivered was just as beautiful as in the picture
2024年7月22日
Plant Store Ireland からの回答
Hi Marie,
Thank you for your kind words! (Excuse the late reply!)
Great to hear that the plant lived up to your expectations and looked just as beautiful as in the picture. We always aim to ensure our plants arrive looking their best, and it’s great to know we succeeded.
We hope you enjoy your new addition, and if you need anything else, feel free to reach out!
Best wishes,
Niall
Plant Store Ireland
Plant Store Ireland からの回答
Hi there,
Thank you for your review, and apologies for the delay in getting back to you!
It's super to hear that you’re happy with the plant and the delivery process. We always aim for a smooth and efficient experience, so it’s great to know that worked out well for you.
If you need anything else, don’t hesitate to reach out—we’re here to help!
Best regards,
Niall
Plant Store Ireland
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