Ordered an Indian banquet for two from Oriental Club via plateaway. Delivery company do not confirm time slot but I was in anyway. Parcel arrived, very well packaged and each item clearly labeled wi... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Ordered an Indian banquet for two from Oriental Club via plateaway. Delivery company do not confirm time slot but I was in anyway. Parcel arrived, very well packaged and each item clearly labeled wi... もっと見る
企業が回答しました
I ordered the Bamboo Sushi kit as an anniversary present for my Brother and Sister in Law. Plateaway customer service is phenomenal. They accommodated my special requests, kept me informed regarding t... もっと見る
Roast chicken tender and well-flavoured but needed longer than the suggested time. Roast potatoes very tasty. Roast vegetables spoilt by hard-centred parsnips where the core had not been removed. Caul... もっと見る
企業が回答しました
I had the most wonderful experience with plateaway. After a slight delivery mix up (my end - not through the service) an incredibly helpful and just lovely customer service team called me to talk... もっと見る
企業が回答しました
Your Favourite Restaurant Meal Kits Delivered To Your Door
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
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Food from hard rock was excellent as always - fresh , all ingredients needed provided and great value for Monday.
Free hard rock bag that came with it has been stolen by my daughter (4) , she loves it.

Plateaway からの回答
Not the ideal scenario but the support has been second to none!
Been a pleasure to deal with everyone at Plateaway and it hasn't deterred me from ordering from you again.
Pats on the back and ice-creams all round!

Plateaway からの回答
I ordered for national burger day but unfortunately they could not fulfill order so they delivered a week later and were promised extras for inconvenience. The extras didn’t arrive but plateaway arranged for me to receive the same order again for free. Excellent service. Thank you.

Plateaway からの回答
I have been a loyal customer of Plate away over the past 4 months. The team has been fantastic, meals delivered on time and overall great service. I would recommend to anybody looking to try something new, try a different restaurant or cook a lovely restaurant standard meal.

Plateaway からの回答
Burger order came squashed and poorly packaged by Eds Diner. Plateaway immediately reached out to me, sincerely apologized and offered to replace the order for free without any hassle. Brilliant customer service and replacement product was great. Will definitely be using plateaway from now on.

Plateaway からの回答
Excellent. Easy to use and guidance was impeccable. 10/10 experience and would highly recommend to any couples for a fun night in!

Plateaway からの回答
Have used Plateaway several times over the last year and have been really impressed every time. The choice of kits/restaurants is great and their customer service is fantastic. I had an issue with my last order (no fault from Plateaway) and they responded so quickly and were brilliant in helping to resolve with the restaurant. Can't recommend them enough and will continue to order through them in future!

Plateaway からの回答
I’ve used Plateaway for takeaway meal kits both in and now sort of out of lockdown.
They have an amazing list of really tasty, interesting and responsible places/restaurants (tried Ceru and Bancone, both delicious!). Also really good prices!
I Had an issue with one of the kits that was completely self caused by and the plate away team couldn’t have responded quicker or done any more (even though I had messed up and there wasn’t an issue). The co founder Lewis even contacted me directly by phone and bent over backwards to fix it.
All in all a great service and great food! Hats off to Plateaway and the Restaurants that work with them. Would recommend and will use again even without lockdown.

Plateaway からの回答
Fantastic company & fantastic meals- highly recommend

Plateaway からの回答
Great service, great product. The instructions were clear and straightforward and the ingredients were top quality.

Plateaway からの回答
Exceptional company! My orders always arrive quickly & well presented. Would highly recommend!

Plateaway からの回答
Amazing company, my orders always arrive on time and the customer service is fantastic!

Plateaway からの回答
Ordered The shake shack kits for 4 what an excellent experience was given order updates throughout kit was excellent quality and value tasted just like the restaurant I love being able to order my favourite restaurants at home same what a wonderful idea thank you Plateaway ☺️

Plateaway からの回答
Ordered the DIY patty & bun kit. It came so fast, so easy to follow and DELICIOUS. Literally as good if not better than in the restaurant. Such a fun activity to do as a couple of if you want a night in with a twist! Highly recommend

Plateaway からの回答
My Passo pizza was delicious!! Customer service super quick to respond to queries too (as it was my first time ordering). A very happy customer, will definitely be back

Plateaway からの回答
Words cannot express just how pleased I've been with my entire experience at Plateaway.
I recently stumbled across their website after looking for something to celebrate my 30th Birthday. I ordered a few different meal kits from Carluccio's, Hard Rock Cafe and Ed's Diner. After ordering, I decided to email Plateaway to let them know that I needed all the kits to arrive at the same time for my Birthday. Within minutes, I got a telephone call from Emily who couldn't have been more helpful if she tried.
My order arrived the day before my Birthday and I was excited to unpack everything and put it in the fridge for the next day.
Preparation was a breeze and everything was absolutely amazing. I'd really like to thank everyone at Plateaway for a fantastic service and for helping to make my Birthday so enjoyable. I've already ordered again and I'm going to make sure I tell everyone just how great you are!

Plateaway からの回答
We ordered the Bancone kit which arrived on time and with super easy instructions. It was delicious!

Plateaway からの回答
Amazing service!
After a small glitch from the restaurant Plateaway saved the day - fantastic customer service above and beyond the call of duty

Plateaway からの回答
I was unsure about when my order was arriving as I had accidentally given then my wrong email address so I sent them an email asking them for details and they responded within 5 mins, when parcel arrived I thought one of the ingredients was missing, it wasn’t it was my error, so I sent them another email, again an immediate response, very helpful and very efficient

Plateaway からの回答
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