This is one of the better sweeps sites for sure. Site functions well, the minimum redemption being slightly lower than average helps. My redemption was in my account in just under 24 hours, which... もっと見る
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レビュアーのコメントを見てみましょう
I truly believe the rewards is a frigging scam!!! I fought tooth and nail to climb to the higher levels because "even the checkpoint feel like grand jackpots". If you call 15 dollars on global sensati... もっと見る
企業が回答しました
Love PlayFame Casino! They’re always either giving me free spins through email, via Discord, Facebook, Reddit… you name it. A plethora of different live streams with multiple hosts. You can pick your... もっと見る
Great site honest and thoughtful when it comes to promo and incentives leading in there field of social sweeps casinos. Payouts are the fastest. Same day in most cases but granted if you don’t have... もっと見る
4.2
ほぼ満足
2672件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Complete Scam your money
This online "sweepstakes" casino is total scam. Let you win just a tiny little bit so you get sucked in and get that dopamine hit and keep playing and lose thousands of dollars.
this website is terrible do not use!!
2026年5月31日
自発的なレビュー
PlayFame からの回答
Hello there, Sf!
This is Daniel, from the PlayFame Investigations Team.
I understand that your previous gameplay experiences weren't favorable. We assure you that the operation of our games involves no human interference with the random number generator that powers the result; hence, results are unpredictable. It uses a specific algorithm that is in line with the industry standard and in no way linked to players' play patterns.
Our games come in a range of volatility (between low and high). Low volatility means the game has a higher frequency of winning rounds with lower amounts, while high volatility games have less frequent winning rounds with higher amounts of winnings.
Nevertheless, we all know that games are a combination of luck and game volatility. At the end of the day, not all spins are guaranteed to win. As they say, you win some, you lose some. We never know when luck will smile upon us. But we assure you that here we are committed to ensuring that our games are fair and fun. I’m sorry if the results of the games didn’t meet your expectations; however, I’m sure you’ll have a stroke of good luck when you least expect it.
If you have any other questions in the future, please don't hesitate to reach out to us. We're here for you.
Payout very slow when you win a decent amount.
Dint know just yet. Yes it's true you loose money fast on here with no winnings. I have cashed out twice. The first one so quick because it wasn't that big, the second one nothing yet because it's a little bigger. I loose more than I win. Email said processed but site says in process not paid yet a week in. Don't understand why this one is taking forever. I have given more that I have won.
2026年5月21日
自発的なレビュー
PlayFame からの回答
Hello Margaret,
Thank you for contacting PlayFame.com Investigation Team.
This is Andres G and I will gladly assist you with your redemption case.
We sincerely apologize for the frustration and concern caused by the delay with your redemption. We completely understand how confusing it can be to see different statuses between the email notification and the account page.
Please note that larger redemptions may require additional review and processing time before being fully completed. While some smaller redemptions may process more quickly, higher redemption amounts can sometimes take longer depending on the verification and payment review process.
We understand your concerns regarding your gameplay experience and appreciate you sharing your feedback with us. Please rest assured that all games on the platform operate using certified RNG systems, meaning outcomes are random and independent.
If your redemption has been pending for over the standard processing timeframe, please reply with your redemption ID so we may further review the status with the appropriate team.
We truly appreciate your patience and understanding throughout this process.
Kind regards,
Went through a fair stretch of not…
Went through a fair stretch of not winning even $.20. Just ate through my money with no win at all. Like all the other casino apps that claim their site is regulated by RNG and thus it’s okay for them to not let you win anything.
2026年5月25日
自発的なレビュー
PlayFame からの回答
Dear Lorraine,
We hear you loud and clear, and we completely understand how incredibly frustrating, discouraging, and exhausting it is to go through a long stretch without seeing even a small win. It makes perfect sense that you feel upset when your balance is utilized without any positive returns, and we genuinely validate your disappointment. While our platform relies on an automated Random Number Generator (RNG) to ensure that every single spin is completely independent and fair, we know that scientific randomness doesn't make a cold streak feel any less disheartening when you are looking for entertainment.
We truly care about your experience and want our community to have a fun, balanced time on our platform. While we cannot control or alter the randomized outcomes of the games, we always encourage taking a comfortable break when the sessions aren't going your way. Thank you so much for your honesty and for sharing your feedback with us directly; we are keeping our fingers crossed that your luck turns around and brings much better results in your future sessions.
I recently won TWO jackpot wheels here
I recently won TWO jackpot wheels here. I played 20 and cashed out 675. So blessed and grateful. Thanks, playfame!!!
2026年5月24日
自発的なレビュー
They will literally ROB YOU if. THIEVES!
If you have such drake policies and methods in place to not have duplicate accounts then you should have strict policies and places well to catch honest people like me when you were told to delete my account and you said you did but you did not. Use my same name use the same debit cards but you're strict system didn't catch any of that, could definitely take my money but couldn't actually pay me out that's strickly stupid in my logical mind.
2nd update
So they acknowledge the reason why on here but it still just proves that they are thieves. When I opened up my account again, because I was told the first one was deleted, right then and there is where their so called policy and central computer should of caught this so called violation. If they can accept to take my money still they should be able to pay me my winnings fair and square. BUT THEY DON'T
And on top of it they have the option to choose which account they keep, I only had my email different that's it and yet they chose to keep the other one when they could of deleted the first like I was originally told.
Now they are at least admitting that they are thieves, and addressing the problem is the first step. But I'm sure nothing will come from this. Why would they do the right thing now when they have had so many opportunities to do so already. The main fact still remains. If you can ACCEPT MY PAYMENT TO PLAY, YOU SHOULD ACCEPT TO PAY ME MY WINNINGS PERIOD! IF YOU CAN'T THEN YOUR STEALING NO MATTER WHAT WAY YOU SLICE IT.
Update
I think it's rather pathetic, that these fake people that respond to these reviews are so fast at saving face by their response time, but let me assure you this is as far as any resolve ever goes with them. Usually they say give them 72 hrs for a response, but it never comes. They are the truly not ever interested in helping you. There policy is to wear you down and ignore the problem.
They think that if they keep sending you these emails, (by the way you NEVER get one person as a contact, it's just whoever is behind the computer at that time) but these emails state something like they assure you they're working diligently on it and it's been escalated to the next person and it's been on their radar even though nothing ever, and I do mean ever, gets handled. It's always just been escalated to this Fairy Godmother who does nothing ever and trying to deal with the situation people don't even know what's going on with it because no one actually reads the other prior emails. It's just the same email that's copy and pasted no Personal Touch to it at all just like the one that was sent to me by this guy. He gives a name which I assume is more than likely fake saying to contact them directly but yet I don't get any direct contact information it's just the same basic response they give everybody but yet they have 100% no intention on ever resolving anything if it's a loss to them. Even though it's not really a loss because they just flat out stole from me.
Just because they respond to negative facts here. It's only to give the impression that they care... Believe me they really don't. They have local numbers to try and call as well but it's just a recording that says to leave a message. There is no one that ever checks it so it's not worth your time trust me.
Just a group that's aimed to help nobody
I tried out this online casino a while ago and at one point the system glitched and it made a much larger bet than I would ever have made customer service didn't believe me long story short I ended up telling them to delete my account. I recently tried to give them a second chance created an account the only thing I did different was use a different email account.
When I went to get verified and this is after they have been taking my money . I got verified so that I could cash out my winnings all of a sudden I get blocked out of the system they say they reopened my account after asking me if I've been medicated if there's been a family crisis and a bunch of other personal questions because i just wanted to give them a second chance and open up my account I thought that was very inappropriate.
I get my account opened up but they use my old account that I told them to delete then the account that I had actual winnings on the one that I recently made that was new not trying to hide anything again only thing I did was change my email they use the old one and then they took away my winnings saying it was against their policy even though I told them to delete my first profil why does it allow me to even make another account especially since all my contact information was exactly the same except for one email if it's that strict it should catch it first and use the same exact debit card that I had didn't catch that must not be too strict there huh but when you want to get paid out that's when the strictness happens I guess
2026年5月18日
自発的なレビュー
PlayFame からの回答
Dear Mark,
My name is Tanya, and I am with PlayFame.com.
I am saddened to learn of your impression of our site. My goal is always to provide the best possible gaming experience to our players.
Regarding your concern, I was unable to locate your account based on the information you shared. I have sent you a message requesting additional details so that I can provide a thorough resolution to your concerns.
I look forward to your response and cooperation.
Should you have any other questions or concerns, please don’t hesitate to contact our Customer Support Team at support@playfame.com. I am more than willing to assist you with any inquiries you may have.
I don't trust Sweepstakes Casino's…
I don't trust Sweepstakes Casino's much. However this casino has given me so many bonus spins, and free sc that it's easy to come back and play a little while, even if I don't always win. RNG can be insane for long stretches and then nothing. Which is not something the casino itself controls. I like the selection of games. I do feel the layout and UI for the site is slightly outdated but has not discouraged me from using it. I just redeemed for the first time but will update my review after I receive my prize. I am actually a real person, this review is not paid and not encouraged by anything other than enjoying my time playing at this sweeps casino. I also like Luck Party, Yay Casino, and LuckyHands casino right now too, in case anyone wants those in rotation.
2026年5月23日
自発的なレビュー
Make it make sense
Great deals and I used to get good daily bonuses but all of a sudden now I’m only getting GC even after 2 weeks of checking in daily. Doesn’t make sense to me. Quick payout.
2026年2月25日
my first ever online casino game was…
my first ever online casino game was this i’m honored for the opportunity
2026年2月20日
These reviews are fake
These reviews are fake, this site never pays out, rarely ever gets bonuses. Stay away.
2026年5月19日
自発的なレビュー
PlayFame からの回答
Hello Trevor,
Thank you for contacting PlayFame.com Investigation Team.
This is Andres G and I will gladly assist you with your gameplay concern.
We are sorry to hear that your experience did not meet your expectations.
Please note that gameplay outcomes are randomly generated, and all players may experience different results during gameplay sessions. In addition, promotional features and gameplay events may vary from player to player.
We truly appreciate your feedback and understanding regarding this matter.
5.20 free SC a year 🎉
I log into Play Fame every day so at the end of the week I can get 0.10 SC. In 2 years maybe I’ll be able to redeem for a $10 gift card!!! This platform used to not be a joke. I don’t know why I log in; I really think it’s just habit. I must love getting nothing for 6 days then that hot dime on the 7th. ⭐️⭐️ because they do pay out if you win, but good luck with that.
2026年5月18日
自発的なレビュー
PlayFame からの回答
Dear Normica,
My name is Tanya, and I am with PlayFame.com.
I am saddened to learn of your impression of our site. My goal is always to provide the best possible gaming experience to our players.
Regarding your concern, I was unable to locate your account based on the information you shared. I have sent you a message requesting additional details so that I can provide a thorough resolution to your concerns.
I look forward to your response and cooperation.
Should you have any other questions or concerns, please don’t hesitate to contact our Customer Support Team at support@playfame.com. I am more than willing to assist you with any inquiries you may have.
I want more customers rewards if I login free spins that pay what you actually won pleaseThe wait for rewards is to long
The wait for rewards is to long. SC could be more generous login every single day is not practical I do like your games and selection
2026年2月24日
PlayFame からの回答
Dear Marsha,
Thank you for the honest feedback! It's great to hear that you love the game selection, but we completely understand where you're coming from—waiting around for rewards can be frustrating, and remembering to log in every single day isn't always practical with a busy schedule.
We are always looking for ways to make our rewards more accessible and satisfying for our players. We'll be sure to pass your thoughts along to our promotions team so they can look into creating more flexible ways to earn rewards moving forward.
In the meantime, feel free to reach out to our team via live chat or email whenever you're playing. We'd be happy to check your account directly to see if there are any exclusive, tailored promo codes or bonuses available for you!
Good variety of games and decent rtp
2025年5月29日
It is the best casino to play at—I am…
It is the best casino to play at—I am very satisfied.
2026年2月24日
HORRIBLE
I play a lot I like to gamble. I have played a lot of online conforms this one by far is one of the worst not only as customer service horrible but I have gone and spent a minimum of $300 on the casino at different times even weeks apart and I have not won anything when I went to customer support to talk to somebody about my experience they offered me $10 to stay and then instead of finishing the conversation with me when I told them that $10 didn’t seem fair. They just closed my account and kicked me out. I would not ever play here if I were you guys it’s not worth your time or your money. Also come back and check my profile because I’m going to be doing extremely honest reviews on all of these platforms so you guys don’t waste your money.
2026年5月14日
自発的なレビュー
PlayFame からの回答
Dear Amy,
Thank you for sharing your experience with us. I am genuinely sorry to hear that you feel let down by both the gameplay and the support you received. It is never our goal for a player to leave a conversation feeling unheard or dismissed, and I would like to offer some clarity on what happened with your account.
Regarding the closure of your account, please know that our team takes your feedback very seriously. In some instances, if a player expresses deep dissatisfaction with their experience or the fairness of the games, we may temporarily suspend or close the account as a safety measure. This is done to ensure we are promoting a responsible environment while we address your concerns.
We also understand the frustration that comes with a streak of bad luck. Our games are designed to provide a fair experience for everyone, but as with any platform of this nature, results can vary significantly over different sessions.
We respect your decision to share your honest reviews, as transparency is important for any community. If you ever wish to discuss the specific details of your account or if there is a misunderstanding we can clear up regarding your last interaction with support, please feel free to reach out to us via email.
We appreciate your feedback and wish you the best.
Wanna become a star? Play on this platform.
I spent quite a bit of time on this platform. They are for sure in my top 10 for online sweepstakes casinos. They offer a good value for your money on their packages. They have a unique system that offers greater rewards as you rank up. Playing on their platform truely actually feels like I have become a star. I've had some good sized wins. Ive made Multiple Successful Cash Outs within 3 to 5 business days. I highly recommend checking them out.
2026年5月13日
自発的なレビュー
They r scammers
They r scammers, they have a lawsuit against them and they deserve to be destroyed, they don’t pay bonuses, they seem to glitch out when u hit big, then make it almost impossible to get anything done and make u do their job and then don’t reply in any timely manner so hence SPEND ELSEWHERE!!!!!
2026年5月12日
自発的なレビュー
PlayFame からの回答
Dear Adam,
My name is Tanya, and I am with PlayFame.com.
I am saddened to learn of your impression of our site. My goal is always to provide the best possible gaming experience to our players.
Regarding your concern, I was unable to locate your account based on the information you shared. I have sent you a message requesting additional details so that I can provide a thorough resolution to your concerns.
I look forward to your response and cooperation.
Should you have any other questions or concerns, please don’t hesitate to contact our Customer Support Team at support@playfame.com. I am more than willing to assist you with any inquiries you may have.
Never got my winnings
I bought 3 betting packages at approx. $136. I played roulette and won $427. I went to withdrawal my money and 2 days later my withdrawal was declined and my account closed for suspicious activity. I don’t know what was suspicious except that I actually won money.
2026年5月7日
自発的なレビュー
PlayFame からの回答
Hello Kelly,
Thank you for contacting PlayFame.com Investigation Team.
This is Andres G and I will gladly assist you with your account concern.
I completely understand how frustrating and disappointing this situation must feel, especially after your recent gameplay activity and redemption request. We truly appreciate you taking the time to share your concerns with us.
Please note that account reviews and restriction decisions are based on a variety of internal security and compliance checks and are not determined solely by gameplay outcomes or redemption activity. These reviews are conducted to help maintain a safe and secure environment for all players and to ensure compliance with our Terms of Service.
We understand your concern regarding the declined redemption request and account closure. However, account actions may occur when activity triggers internal review procedures under our platform policies.
Additionally, regarding refund requests, please note the following section from our Terms of Service:
"You understand and agree that any sales of Virtual Currency are final and that we are not required to provide a refund for any reason. Upon termination or suspension of your account, or the Services, all Virtual Currency will be revoked, and no refund will be granted. In addition, no Virtual Currency will be credited to you or converted to cash or other forms of reimbursement if your account, or a particular subscription for the Service associated with your account, is terminated, suspended and/or if any Virtual Currency are selectively removed or revoked by Us from your account, to the extent legally permissible."
We truly appreciate your understanding regarding this matter.
used to be one of my…
Please him used to be one of my favorites I had four that I did every single day until all of a sudden and I did buy and all the time on theirs but when you do your daily login I was already built up to like 177 days they all of a sudden just switched me over to only gold coins as my daily login bonus when I question them about it I never got a response that's why I don't play them anymore
2026年2月25日
PlayFame からの回答
Hello Kristy,
Thank you for contacting PlayFame.com Investigation Team.
This is Andres G and I will gladly assist you with your account concern.
I completely understand your frustration regarding the changes you experienced with your daily login rewards, especially after maintaining such a long streak and actively supporting the platform. I truly appreciate you sharing this feedback with us.
We would like the opportunity to review the situation further and assist you accordingly. Please contact us directly with your account information and any additional details regarding the daily reward changes so our team can investigate the matter thoroughly.
Once we receive the information, we will gladly continue assisting you and reviewing the concern further.
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