Really excellent experience with PlumbGas. Their team on the phones are always prompt, helpful and put things in plain language. We had a new shower fitted and experienced some issues with our flow ra... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The problem with the gas boiler was reported at 9am and fixed by engineer Stewart Shaw by 1.30pm . That's what I call good service. Thank you.
Always excellent service. Engineers always arrive on time and keep us updated beforehand. Everybody, engineers and admin staff, are always very polite and helpful. We have never had a problem wi... もっと見る
企業が回答しました
Ahead of time slot,very pleasant, great job done, used them for year's never had an issue. Even visited me to discuss details on heat pumps by boss Mr Bryant no charge. Great company honest, trustwort... もっと見る
企業が回答しました
企業情報
当該企業による記述
Plumbgas Services Limited Stafford is a trusted and experienced plumbing and heating company serving Stafford, UK. With a team of highly skilled and certified engineers, they specialize in providing top-quality heating solutions to both residential and commercial clients. Their comprehensive services include expert boiler installations, servicing, and repairs, as well as tailored boiler care plans to keep your heating system running efficiently year-round. They are MCS-certified specialists in heat pumps, offering energy-efficient alternatives for sustainable home heating. As accredited Heat Geek professionals, they bring industry-leading expertise to every project, ensuring optimal system performance and energy savings. Additional services include central heating installations and repairs, gas appliance installations and servicing, bathroom and kitchen plumbing, and emergency plumbing services. Using only high-quality materials and parts, they guarantee work of the highest standard. Plumbgas Services Limited Stafford is committed to reliable, efficient, and affordable heating solutions. Their friendly and knowledgeable engineers are always happy to answer questions and provide expert advice. Whether you need a new boiler, a heat pump installation, or urgent repairs, Plumbgas Services Limited Stafford is here to help. They offer competitive pricing and free, no-obligation quotes, so you can be sure you're getting the best value. For a professional and dependable plumbing and heating service in Stafford, contact Plumbgas Services Limited Stafford today.
連絡先
Plumbgas Services Limited, ST16 3BS, Stafford, 英国
- 01785663990
- contact@plumbgas.services
- plumbgas.services
4.9
優良
304件のレビュー
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Highly recommend Plumbgas
Highly recommend Plumbgas. Their admin team are extremely efficient, texting yearly reminders when my boiler service is due. Communication and updates on engineers attendance is much appreciated. Ryan completed my service. He is pleasant, hard working, professional and polite. Diagnosed and fixed a fault on one of my rads in 5 mins. A pleasure to have in my home and a credit to the company! Thank you Ryan.
2024年9月9日
自発的なレビュー
Plumbgas Services Limited からの回答
What a lovely review for Ryan and the team, hope we have renewed your faith in tradesmen !
I'm very happy with Plumbgas
I'm very happy with Plumbgas. They have just completed our annual boiler service. The engineer arrived on time and I was reminded in advance and kept well informed. I'm happy to recommend.
2024年9月2日
自発的なレビュー
Plumbgas Services Limited からの回答
Thank you for taking the time to leave us a review. PlumbGas
Excellent communication
Arrived as communicated. Respectful of property. Neat pipe work. Always use Plumbgas for any plumbing needs/boiler servicing. Definitely recommend.
2024年8月28日
自発的なレビュー
Plumbgas Services Limited からの回答
Thank you for the review, we will pass on to Ryan. The PlumbGas Team
Plumbgas Services Limited からの回答
Good afternoon,
We are disappointed to see this review as we feel we offered you fair solutions to the natural occurrence that is happening with your tap.
When you raised this with us, we immediately referred this to our installation manager and Bristan, the tap manufacturer, for their clarification on the matter. It was diagnosed that what is happening with your tap is a standard process called capillary action which is a form of spout drainage. It is an occurrence which sees excess water being expelled from a product after use. The water is held within the product due to an imbalance of pressures. As these equalise the water will be released. The water can either exit the product slowly or with a forceful gush for a few seconds which is what is happening in your case. If there was an issue with the tap or the tap valves, the tap would continuously drip/leak. We offered to come back and fit you a new tap free of charge of a different style to see if this would suit you better, however you advised us that you had decided to keep the original tap and put up with the few seconds of excess water being expelled when you turn the tap off.
We feel we have been more than fair in our resolution, particularly as this relates to a natural occurrence rather than our workmanship.
If you would still like to proceed with trying a new tap, we are more than happy to extend this offer of fitting it for free. Please contact our office on 01785 663990 or via email contact@plumbgas.services.
Thank you for taking the time to leave us a review.
Very professional from enquiry to…
Very professional from enquiry to booking to work being carried out, Chris was very polite and informative throughout, this was our first time but will definitely be using for future services
2024年8月20日
自発的なレビュー
Plumbgas Services Limited からの回答
Thank you for the lovely review for Chris we will pass it on, we look forward to working with you again.
Reliable and trustworthy company!
2024年8月6日
Plumbgas Services Limited からの回答
Thank you for that lovely feedback!
Outstanding Performance
5 years of using plumb gas now. As always, Great service on my boiler a day early! Honest and clear about what the engineer was doing. See you next year!
2024年8月15日
自発的なレビュー
Plumbgas Services Limited からの回答
Thank you for continuing to use our services :)
Plumbgas boiler service
Plumbgas kept me up to date with arrival time, and the service was very professional. All work completed in a timely manner and very tidy work when finished.
2024年8月14日
自発的なレビュー
Plumbgas Services Limited からの回答
Thank you for the review, glad to hear you are happy with the service provided :)
They respond well to callouts and are…
They respond well to callouts and are always courteous and efficient.
2024年8月5日
Plumbgas Services Limited からの回答
Thank you for the great feedback
Plumbgas Services Limited からの回答
Thank you for the lovely review, I will share with the team.
Boiler Srvice
Great service, polite and friendly, on time. Very helpful and gave good advice .
2024年7月29日
Plumbgas Services Limited からの回答
Thank you for the lovely feedback, I will pass onto your engineer
I have used plumbgas for the last 3…
I have used plumbgas for the last 3 years for boiler service and a radiator replacement always ariive as arranged and the work is excellent I would recomend, great
2024年8月5日
Plumbgas Services Limited からの回答
Thank you for being a loyal customer and for leaving such great feedback
Friendly and Professional
All work completed as expected and with a friendly and professional team
2024年8月2日
Plumbgas Services Limited からの回答
Thank you for the 5 stars and feedback :)
Plumbgas Services Limited からの回答
Thank you for continuing to use our services year on year :)
Chris Ingles came with an assistant…
Chris Ingles came with an assistant and serviced my boiler and the Cylinder
Very professional and kept me informed all the time of each stage.
Very Happy with the service
2024年8月5日
自発的なレビュー
Plumbgas Services Limited からの回答
Thank you for the 5 stars and lovely feedback, I will pass on to the engineers
Plumbgas are a plum draw.
Been using Plumbgas for a few years now. Easy to pre-book service, set prices and regular notifications to update etc. Engineers are always neat and professional. All in all a great company to work with.
2024年8月7日
自発的なレビュー
Plumbgas Services Limited からの回答
Thank you very much for such great feedback and continuously using our services :)
Plumbgas Services Limited からの回答
Thank you for taking the time to leave us a review :)
Fairly priced and reliable.
Reliable local firm which places quality customer service at the heart of what it does. Friendly, polite and courteous qualified staff chosen for the jobs required well supported by the office admin team. Tracking engineer very useful so that everything can be ready for when he/she arrives and that saves customers and engineers valuable time.
2024年7月24日
Plumbgas Services Limited からの回答
Thank you so much for a great review, I will pass this onto the whole team.
There Got there!! were a couple of cancelled…
There were a couple of cancelled appointments. However I appreciated being kept I formed and good follow on documentation.
Clearer billing would be helpful but otherwise am satisfied with the service
2024年7月15日
Plumbgas Services Limited からの回答
Thank you for your review & feedback.
Moving appointments is something we do try to avoid as much as possible. We really appreciate you being so understanding about yours being moved a couple of times.
We will also look into ways we could be clearer about our billing and payment taking.
Thank you again for continuing to use our services and taking the time to give us feedback.
Combi boiler installation
From initial enquiry to finished job, Plumbgas has been fantastic. Friendly and helpful on the phone and the gas engineer who fitted my new combi boiler went that extra mile and deserves a medal for the amount of work he got through. I would strongly recommend them for any plumbing or heating work.
2024年7月26日
自発的なレビュー
Plumbgas Services Limited からの回答
Thank you for really great feedback, we are glad you are happy with your new boiler and I will be sure to pass your feedback onto Dave :)
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